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Sr. Linux System Administrator (1 year contract)

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

 

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

 

Join us and be part of a team that is making a real impact.

 

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.


Position Summary:

The Linux Systems Administrator will be responsible for designing, installing, and maintaining all of the servers and associated software that we use to run our business, as well as managing the tools and environments that support our developers. 

 

Who you’ll work with:

You will report to the Director of IT and will work closely with our DevOps, Customer Success, Software Engineer, InfoSec, and IT departments.

 

What you'll be doing day to day:

·         Monitor production systems, handle alerts and troubleshoot problems

·         Setting up servers and services

·         Working with Customers, providing world class support

·         Managing servers, including application database and file servers

·         Provide technical knowledge and Senior level expertise in configuration, automation and deployment of Linux VMs

·         Create detailed documentation 

 

Skills and experience we’re looking for:

·         5+ years of experience as a Linux server admin.

·         Good interpersonal and communications skills.

·         Experience administering Linux networks -- preferably Ubuntu or other Debian-based distros.

·         Experience in setting up servers and services in both On Premise and Cloud infrastructure(Azure a plus).

·         iSCSI Storage Administration in a HPE Nimble environment is a plus.

·         Solid networking understanding - BASH, python, or perl scripting experience

·         Microsoft Windows Server Active Directory.

·         Experience with continuous improvement of process and systems - Puppet, Nagios and Splunk knowledge is a plus.        

·         Experience with Docker or Kubernetes is helpful.

·         HIPAA/HITRUST compliance knowledge would be helpful.

·         VMware administration.

·         Healthcare experience is a plus.

·         BS level degree or equivalent work experience.




$96,000 - $104,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $96,000-104,000 (not overtime eligible). Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

#LI-hybrid

#LI-AV1




It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.


When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com 


PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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Average salary estimate

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$96000K
$104000K

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What You Should Know About Sr. Linux System Administrator (1 year contract), PointClickCare

Are you ready to take your career to the next level? PointClickCare is searching for an enthusiastic Sr. Linux System Administrator to join our innovative team in Salt Lake City, UT. In this 1-year contract position, you'll be at the forefront of our tech ecosystem, ensuring our servers and software are running smoothly to support the vital work we do in healthcare technology. You'll be responsible for setting up, monitoring, and troubleshooting production systems while collaborating closely with our talented DevOps, Software Engineer, and InfoSec teams. With over 2,200 passionate employees, PointClickCare is all about impactful work, growth opportunities, and a vibrant culture that values each contribution. Your expertise in Linux networks—preferably with Ubuntu or Debian-based distros—will shine as you manage various servers and provide top-notch support to our customers. Plus, your knowledge of scripting languages like BASH or Python will help us continue to improve our processes. If you have a background in healthcare IT, experience with cloud infrastructures, VMware, and fostering a collaborative environment, you’ll feel right at home with us. Join PointClickCare, where fleeting moments turn into lifelong impacts on patient care!

Frequently Asked Questions (FAQs) for Sr. Linux System Administrator (1 year contract) Role at PointClickCare
What are the primary responsibilities of the Sr. Linux System Administrator at PointClickCare?

As a Sr. Linux System Administrator at PointClickCare, your key responsibilities include designing, installing, and maintaining our servers and associated software, monitoring production systems, handling alerts, and troubleshooting issues. You'll also manage the tools and environments that support developers, ensuring everything runs seamlessly in both on-premise and cloud infrastructures.

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What qualifications are necessary for the Sr. Linux System Administrator role at PointClickCare?

To be a successful Sr. Linux System Administrator at PointClickCare, you should have at least 5 years of experience in Linux server administration. Proficiency in Ubuntu or other Debian-based Linux distributions is essential, along with experience in cloud infrastructure (Azure is preferred). Familiarity with scripting languages like BASH, Python, or Perl, as well as VMware administration and HIPAA compliance knowledge, will set you apart in the application process.

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What technical skills should a Sr. Linux System Administrator possess for PointClickCare?

A Sr. Linux System Administrator at PointClickCare should have expertise in configuring, automating, and deploying Linux VMs. Knowledge of tools such as Puppet, Nagios, and Splunk is beneficial. Additionally, experience with Docker or Kubernetes and a solid understanding of iSCSI storage administration in an HPE Nimble environment is a plus.

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How does PointClickCare support the professional growth of its Sr. Linux System Administrators?

PointClickCare fosters a vibrant culture where continuous learning and professional growth are encouraged. As a Sr. Linux System Administrator, you’ll have access to various training programs and resources to help enhance your skills and advance your career within our dynamic organization.

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What can I expect from the work culture at PointClickCare as a Sr. Linux System Administrator?

At PointClickCare, as a Sr. Linux System Administrator, you can expect a collaborative and supportive work environment. Our culture emphasizes meaningful work, employee empowerment, and teamwork. You'll be collaborating closely with diverse teams and contributing to impactful projects that enhance patient care across North America.

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Common Interview Questions for Sr. Linux System Administrator (1 year contract)
Can you describe your experience with Linux server administration?

In responding to this question, highlight your specific experience with Linux server setups, highlighting any particular distributions you've worked with, such as Ubuntu or Debian. Discuss any challenges you've faced and how you overcame them, emphasizing your problem-solving skills.

Join Rise to see the full answer
How do you troubleshoot a system alert in a Linux environment?

Explain your step-by-step approach when you receive an alert. Start from monitoring tools you utilize, identifying the root cause, and implementing a solution. Mention any previous instances and what tools helped you resolve issues swiftly.

Join Rise to see the full answer
What tools do you find most helpful when managing Linux servers?

Discuss tools you've frequently used such as Puppet for automation, Nagios for monitoring, or Splunk for log management. Explain their roles in your daily tasks and how they improve system reliability and performance.

Join Rise to see the full answer
What experience do you have with cloud infrastructures like Azure?

Share your hands-on experience with Azure, focusing on specific projects that you've managed. Discuss configuration, deployment, and ongoing management to showcase your capability to work in a cloud environment.

Join Rise to see the full answer
Can you discuss your experience with scripting in BASH or Python?

Highlight projects where you've implemented scripts for automation or processes. Discuss how scripting has improved efficiency in server management and mention any specific scripts you've created that resulted in measurable benefits.

Join Rise to see the full answer
Describe a time when you had to provide exceptional customer support.

Provide a scenario where you faced a challenging support issue. Detail your approach to managing the customer's expectations, troubleshooting the problem, and following up after the resolution. Emphasize your communication skills throughout the process.

Join Rise to see the full answer
How do you stay updated with the latest trends in IT and Linux systems?

Discuss your strategies for keeping up-to-date, such as following industry blogs, participating in online communities, or attending workshops/webinars. Emphasize your commitment to continuous learning and improvement.

Join Rise to see the full answer
What is your understanding of HIPAA/HITRUST compliance in IT?

Provide an overview of HIPAA and HITRUST compliance, focusing on key points like data protection, patient privacy, and the measures you take to ensure compliance within your IT practices.

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How do you approach documentation for server configurations and processes?

Explain your method for keeping detailed and organized documentation. Highlight its importance in team collaboration, troubleshooting, maintenance, and onboarding new team members.

Join Rise to see the full answer
What would you do if a server crashes during peak operation hours?

Discuss your contingency plan for such a scenario, including immediate actions for recovery, communication with stakeholders, and measures for preventing future occurrences. Emphasize your ability to work under pressure.

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Our mission is to help healthcare providers meet the challenges of senior care by enabling them to achieve the business results that matter - enriching the lives of their residents, improving financial and operational health, and mitigating risk.

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DATE POSTED
December 3, 2024

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