PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.
Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.
PolyAI is actively looking for a Talent and People Coordinator to join our growing team! Reporting into the Global Talent Lead, the Talent and People Coordinator will play a key role in supporting People (HR) and Talent Acquisition operations, ensuring the seamless execution of pre-boarding, candidate interview set up and calendar management, contracts, and Ad-Hoc projects.
First Stage - Global Talent Lead (Line Manager), 30 minutes
Second Stage: Take home Task
Third Stage: Take home task review with People and Talent team, 45 minutes
Final Stage - VP of People, 30 minutes
💰 Participation in the company’s employee share options plan
🏝 25 days holiday, plus bank holidays
🏡 Flexible working from home policy plus a one-off WFH allowance when you join
🌎 Work from outside of the UK for up to 6 months each year
🧡 Enhanced parental leave
📚 Yearly learning budget
🚲 Bike2Work scheme
📚 Annual learning and development allowance
🏡 One-off WFH allowance when you join
👨👩👧 Company-funded fertility and family-forming programmes
🌸 Menopause care programme with Maven
🏥 Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs
Equal Opportunity Statement:
PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
At PolyAI, we’re on a mission to revolutionize customer service with our intelligent voice assistants, allowing businesses to effortlessly connect with their customers around the globe. We're looking for a dynamic and motivated Talent and People Coordinator to join our vibrant team! Reporting to the Global Talent Lead, you will become an integral part of our HR and Talent Acquisition operations, ensuring every step of the candidate journey is smooth and engaging. Your responsibility will include everything from coordinating job postings and scheduling interviews across time zones to managing pre-boarding processes and supporting employee lifecycle events. In this role, you'll interact with various stakeholders, showcasing your strong communication and organizational skills. Your experience with Greenhouse ATS and HRIS tools like Hibob will come in handy as you maintain up-to-date records and support HR compliance activities. If you thrive on collaboration, have an eye for detail, and are passionate about fostering a positive workplace culture, we want to hear from you! Join us at PolyAI, where we empower teams to focus on what matters and drive impactful conversations with our cutting-edge technology. We offer great benefits, including a flexible working policy and a commitment to your professional development. Come be part of our journey; let's create amazing experiences together!
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