Director, Process Improvement - (Hybrid)

The Director of Process Improvement at PosiGen is responsible for leading efforts to develop and improve business processes throughout the organization. This includes collaborating with cross-functional teams, managing documentation templates and standards, identifying process improvement opportunities, and training Green Belts and champions. Additionally, the director will work closely with executive leadership to prioritize initiatives and define KPIs for measuring success.

To be considered for the Director of Process Improvement role at PosiGen, candidates should have a Bachelor’s degree in Engineering, Operations Management, Business Administration, or a related field along with at least 7 years of equivalent work experience. Five or more years of hands-on experience in leading process improvement and change management initiatives is crucial. A Black Belt certification in Lean Six Sigma or equivalent is also mandatory.

The Director of Process Improvement position at PosiGen offers a hybrid work environment, requiring the selected candidate to be onsite 2-3 days per week in Houston, TX. This setup promotes flexibility while allowing for vital in-person collaboration with teams across the organization.

The Director of Process Improvement plays a pivotal role at PosiGen by establishing a process and process documentation culture. This involves creating a business process management system, developing training programs for staff, and ensuring that best practices are adhered to throughout the organization, ultimately enhancing process maturity and operational efficiency.

The salary range for the Director of Process Improvement position at PosiGen is between $140,000 to $175,000 USD. This competitive compensation reflects the leadership skills and experience required to drive significant improvement initiatives within the organization.

When asked about leading a Kaizen event, describe your methodical approach, emphasizing the importance of team collaboration and clear objectives. Detail how you identify areas for improvement, engage participants, facilitate brainstorming sessions, and implement actionable solutions.

In answering this question, highlight specific tools you have utilized in process mapping, such as Visio or Lucidchart. Provide examples of projects where you successfully utilized these tools to identify inefficiencies and improve workflows.

Discuss your criteria for prioritization, such as potential impact on operational efficiency, alignment with business strategic goals, and stakeholder input. Explain how you assess these factors to make informed decisions about which initiatives to pursue.

When discussing KPIs, share specific examples relevant to process improvement, like cycle time reduction, cost savings, or customer satisfaction metrics. Consider articulating how you select these KPIs based on project goals and how they drive accountability.

Explain your strategy for managing resistance, which should include listening to concerns, involving team members in the change process, and clearly communicating the benefits of the changes. Share a specific experience where you successfully navigated opposition to a process change.

In answering this question, provide a detailed overview of a specific project, including the problem you addressed, the steps you took to implement changes, and the measurable outcomes achieved. This story will showcase your ability to drive tangible results.

Articulate the critical importance of training in ensuring sustainability of process improvements. Discuss how you would develop training programs that not only teach skills but also cultivate a continuous improvement mindset within the organization.

Discuss the methods you use to measure impact, such as dashboards, reports, and metrics. Share how you continuously evaluate the progress and adjust initiatives based on performance data.

Describe your preferred techniques for analysis, like flowcharting or value stream mapping. Emphasize the importance of thorough documentation and how it helps maintain process integrity and informs future improvements.

Share your approach to relationship-building, emphasizing the importance of trust, communication, and shared goals. Provide examples of how you have successfully engaged with diverse teams to foster collaboration on process improvement initiatives.