Senior Software Engineer(.NET)

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Mission
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs.  Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty. 

Values

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

Position Description/Overview 

The primary responsibilities of this position are to design, develop, support, and maintain software applications. Other responsibilities include communicating effectively with product management to determine the software application requirements, create and effectively execute the development plan. 

Duties & Responsibilities 

Designs Software Applications: 

• Gathers requirements and design specifications, research technologies. 
• Work with Product, Technical Program Manager, and other tech leads to architect solutions 
• Designs user interface, supporting database, and application architecture. 
• Performs Systems Analysis and Design, prepares functional specifications and technical specifications for small applications or systems. 
• Ensures compliance and recommends change, if necessary, in standards, policies or processes. 
• Develops unit test plans for software applications. 

Develops and Implements Software Applications: 

• Follows and updates the design specifications as needed. 
• Produces supporting documentation. 
• Develops code according to development standards. 
• Assists other developers with development providing guidance on best practices. 
• Prepares work for inclusion in the release/deployment management process. 
• Perform code reviews and provides insight and feedback for improvement.  

Supports Software Applications: 

• Troubleshoots problems identified by users. 
• Creates installation, troubleshooting, and end user documentation. 
• Provides support and follow-up for issues. 
• Writes unit/integration tests to prove the software meets the functional needs 
• Troubleshoot distributed event driven applications. 
• Supports the full cycle of software applications including design, build, package, deploy, troubleshoot, and bug fix. 
• Follows an Agile Software Development Life Cycle that delivers incremental value to the business owner. 
• Implements software applications using Microsoft technologies (.Net, C#, SQL, Azure) 
• Full Stack developer capable of coding frontend UI’s, REST API's and backend asynchronous processes. 

• 10 or more years’ experience as an Application Developer in a similar environment. 
• 4+ years of recent experience building software solutions with Microsoft technologies 
• C# 
• SQL Server 
• JavaScript/TypeScript 
• JQuery 
• ASP.NET 
• Ability to learn quickly and work independently or as part of a team 
• Strong problem solving and communication skills 
• Provide technical guidance and mentorship to the team of software developers 
• Experience with: 
• REST APIs 
• Azure Functions and Service Bus technologies 
• Microservices architecture 
• Writing code that can be unit tested. 
• Automating build and deployment processes (Continuous Integration) 

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position. 

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 

The expected base salary for this position ranges from $130,000 to $150,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.  

All your information will be kept confidential according to EEO guidelines.

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