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Customer Advocate - job 1 of 2

Customer AdvocateBend, ORPrideStaff, a firm specializing in recruiting for Central Oregon businesses, is seeking a Customer Advocate for a local HVAC products company in Bend. The right candidate for this position will be task focused, a self-starter, and have a positive attitude. This is a Monday – Friday opportunity, 40 hrs a week. Pay for this position is $20+ hr DOE.Perks and Benefits:• Well established, small, local company• Long term position with nights off• Casual office work environment• Great benefits once convertedCustomer Advocate Responsibilities:• Work alongside the President and sales team to research, source, and order custom promotional products and decorated apparel items to help our clients promote their brand.• Provide excellent customer support• Support the Sales team with orders, invoicing, purchasing, quotes, and administrative tasks• Create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication• Help with inventory support and management• Establish and maintain an effective and accurate filing system• Other duties include checking on purchase orders, inventory, ship dates, and acquiring shipping quotes.• Manage the full cycle of order fulfillment for eCommerce stores, which consists of contact with the key clients to update users, receiving online orders, creating purchase orders, communicating order delays, following through on orders, and ensuring orders are shipped and received on time.• Coordinate apparel and headwear orders with embroidery and screenprinting vendors and ensure accurate logo or thread colors are used on each garment and order.Customer Advocate Requirements:• Knowledge of office administrator responsibilities, systems, and procedures• Proficiency in MS Office (MS Excel and G-Mail, in particular)• Excellent time management skills and ability to multi-task and prioritize work• Attention to detail and problem-solving skills• Excellent written and verbal communication skills• Strong organizational and planning skills in a fast-paced environment• A creative mind with an ability to suggest improvements• Consistently maintain a professional demeanor, appearance, and work environment.Company Overview:PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

PrideStaff Glassdoor Company Review

4.2

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CEO of PrideStaff

Mike Aprile and Tammi Heaton

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Average salary estimate

$52000 / YEARLY (est.)

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max

$41600K

$62400K

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What You Should Know About Customer Advocate, PrideStaff

Join PrideStaff in Bend, OR as a Customer Advocate for a local HVAC products company. This position is perfect for individuals who are task-focused, self-starters, and possess a positive attitude. With a Monday to Friday schedule offering 40 hours a week and competitive pay starting at $20 per hour depending on experience, this role supports a well-established, small, local business that values its employees and encourages success. As a Customer Advocate, you will work closely with the President and the sales team to curate and source promotional products that help clients effectively promote their brands. Your responsibilities will include providing exceptional customer support, managing orders, invoicing, and administrative tasks, as well as creating a pleasant and organized work environment. You'll also assist with inventory management, maintain filing systems, and oversee the full cycle of order fulfillment for eCommerce stores. Excellent communication and organizational skills, proficiency in MS Office, and a keen attention to detail will be essential in ensuring timely communication and accuracy throughout the entire process. If you're looking for a long-term role in a casual office environment where you can make a meaningful impact, this Customer Advocate position at PrideStaff is where you belong.

Frequently Asked Questions (FAQs) for Customer Advocate Role at PrideStaff

What are the main responsibilities of a Customer Advocate at PrideStaff?

As a Customer Advocate at PrideStaff, you will be responsible for working with the sales team to source and order custom promotional products, providing excellent customer support, managing orders and invoicing, and facilitating inventory management. The role ensures a smooth order fulfillment process for eCommerce stores, involving communication with key clients and vendors.