Product & Revenue Lead, Cloud Travel (Remote) - job 3 of 7

THE ROLE

The Hopper Cloud Travel team is responsible for delivering best in class travel marketplace solutions alongside our B2B2C partners, for their customer bases of millions of users. We are seeking a product & business superstar to oversee product innovation and business growth for all of Hopper’s travel categories that we deliver in our Cloud Travel vertical.

The Product & Revenue Lead will manage a team of Product Managers, Designers, and Data Scientists who work across all travel categories and products aimed at delivering unique value to our customers and driving revenue growth. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions, or building business cases & models - your contribution will be critical to Hopper’s current and future success. 

The Product & Revenue Lead must be a scrappy, creative, analytical “doer” who can find innovative ways to build up our travel offering and create a unique, differentiated experience for our users that no travel technology has been able to do before. The revenue leader is the single person accountable for the success or failure of the vertical, responsible for driving cadence and innovation.

IN THIS ROLE, YOU WILL:

-Set business strategy - uncover new areas of business opportunity, write business cases and narratives on these opportunities and execute against the opportunities.

-Manage a product roadmap for a set of features and experiments from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution.

-Lead stakeholder conversations, negotiations, and discovery to ensure we are working backwards from our customers and our business goals.

-Work with the engineering team leads to drive cadence - the best teams are teams that have achieved product-development cadence and have a robust roadmap filled with experiments and features that are shipping on time.

-Align with other business leaders to help shape, prioritize, and drive business cases for product features.

-Ideate and evaluate features that further differentiate Hopper and align with the goals of our cloud partners. Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution.

-Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering.

-Grow revenue - a vertical, and therefore its leader, is only as successful as its contribution to the business objectives. 

Ideal Requirments

• AN IDEAL CANDIDATE HAS:
• A passion for Hopper’s mission to build the most customer centric travel products on Earth
• At least 5 years working in a product management or strategy role with an online consumer brand
• A demonstrated track record of delivering innovative product features at scale
• Highly proficient analytical abilities to draw accurate conclusions from data and adjust strategy accordingly
• Experience working with and owning relationships with external stakeholders
• Technical depth to enable productive collaboration with world-class engineers and data scientists
• Obsessive focus on the details in planning, evaluating, and building products
• Strong ability to grasp, manage, and articulate complex systems
• A track record of evaluating product initiatives via both qualitative logic and quantitative assessment
• Excellent writing skills to construct compelling business cases both in-person and in-writing
• No ego with a strong focus on doing what is right for the customer and the company

More about Hopper

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper’s valuation is now over $5B, which is more than triple our valuation from early 2020.

- The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.

- Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT. We are now the 3rd largest air travel agency in North America.

- The company sells over $2B in travel and travel related financial services annually.

- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.

The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

And all this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!