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Controller

Our client, a tech-forward financial services provider specializing in bookkeeping, accounting, and fractional CFO services for primarily Saas startups (as well as a few small businesses), is seeking a highly experienced Controller. This senior-level, client-facing role focuses on overseeing a team of bookkeepers, ensuring the quality and timeliness of deliverables, and managing client relationships. If you are an accounting expert with exceptional communication skills and a passion for leveraging technology and automation, we encourage you to apply.

Location: Fully-Remote (Work from Home), 9 AM - 5 PM EST

Key Responsibilities:

  • Bookkeeping Management: Oversee work performed by bookkeepers, continuously refine processes using automation, manage month-end close with tools like Keeper, and ensure accurate reporting of accruals/prepaids using Accruer, and deferred revenue via Causal.

  • Financial Reconciliation: Design and execute month-end adjusting entries, handle stock-based compensation and cap table reconciliations using Carta or Pulley data.

  • Finance (AP/AR): Manage accounts payable process using Ramp Bill Pay or Bill.com, expense management and reimbursements through Ramp, manage AR invoices through Stripe, and ensure timely payments and invoicing.

  • Payroll Oversight: Manage payroll execution using platforms like Gusto, Justworks, or Rippling, ensuring compliance and accuracy.

  • Strategic Financial Reporting: Prepare and manage monthly updates in Causal, delivering clear and professional financial reports to clients. Ability to take a step back during the review process and notice if anything looks off and resolve.

What Success Looks Like:

  • Exceptional Client Relationships: Consistently positive feedback from clients for taking responsibility, proactive communication, responsiveness, and dedication.

  • Efficient Operations: Processes and deliverables are completed on time and accurately, leveraging automation and streamlined workflows for optimal efficiency.

  • Accurate Financials: Reliable, clear, professional financial reports and deliverables that meet or exceed client expectations.

Qualifications:

  • 4-5 years of experience as a Controller or in a similar role, with a proven track record of maintaining clean, professional books and reports delivered on time.

  • Extensive knowledge of QuickBooks and hands-on experience managing bookkeepers.

  • Expert in Excel and Google Sheets for data analysis and reporting. Comfortable using Vlookup, Xlookup, Sumif, Countif formulas and building Pivot Tables for data analysis.

  • Experience with and aptitude for picking up and using automation tools.

  • Previous experience in client-facing roles is highly advantageous.

  • Familiarity with the US market and/or prior experience living in the US is highly advantageous.

Skills:

  • Fluent English verbal and written communication skills, with experience working asynchronously using tools like Loom. Available to respond and meet live during EST business hours.

  • Strong organizational, attention to detail, and time-management skills, with the ability to balance multiple priorities efficiently.

Preferred Traits:

  • Reliable, accountable, and responsive, with a focus on delivering high-quality work.

  • Proactive problem-solver who takes initiative and meets deadlines without oversight.

  • Comfortable working independently while knowing when to ask clarifying questions.

  • Dedicated to continuous learning, taking on challenges, and improving processes through technology and automation.

Opportunity:

This is a unique opportunity to join a forward-thinking financial services team that prioritizes tech, automation, and streamlined processes. As a Controller, you will play a critical role in maintaining high-quality client deliverables, leading a bookkeeping team, and driving efficiency in financial operations. If you’re a results-driven accounting professional who thrives in a remote, fast-paced environment, we encourage you to apply.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

What You Should Know About Controller, ProjectGrowth

Our client, a tech-forward financial services provider in Cape Town, is on the lookout for a talented Controller to join their dynamic team. This exciting opportunity focuses on supporting SaaS startups and small businesses with top-notch bookkeeping and fractional CFO services. As a Controller, you'll take charge of a team of bookkeepers, ensuring crisp, timely reporting while nurturing strong relationships with clients. If you’re an accounting whiz with a knack for automation and an eagerness to engage with clients, this could be your next big career move. You'll manage processes like month-end closes, financial reconciliations, and payroll oversight while using advanced tools like Keeper and Causal to streamline operations. The ideal candidate will have 4-5 years of relevant experience, be seamless in Excel and Google Sheets, and know their way around QuickBooks. You’ll be working entirely remotely, so adaptability and effective communication are key. In this role, you will not only ensure accuracy in financial reports but also help cultivate exceptional client experiences. If you thrive in a fast-paced, forward-thinking environment and are ready to enhance financial operations through innovative technology, we encourage you to explore this role. Join us, and let's work together to create a positive impact in the financial services industry!

Frequently Asked Questions (FAQs) for Controller Role at ProjectGrowth
What are the key responsibilities of a Controller at this financial services company in Cape Town?

As a Controller at our innovative financial services provider, you'll manage bookkeeping processes, oversee month-end closure, and ensure accurate financial data reporting. You’ll lead a team of bookkeepers while implementing automation tools to enhance efficiency and accuracy in deliverables. Client relationship management is also crucial, as you'll be delivering financial reports and updates that align with client expectations.

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What qualifications are required for the Controller position at this Cape Town company?

To qualify for the Controller position, candidates should have 4-5 years of experience in a similar role, a proven ability to maintain well-organized financial records, and proficiency in QuickBooks. Advanced skills in Excel and Google Sheets for data analysis are essential, alongside experience with automation tools. Previous client-facing roles and knowledge of the US market can provide an added advantage when applying.

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What skills are important for a Controller working remotely in Cape Town?

Important skills for a remote Controller include excellent communication abilities in English, strong organizational skills, and attention to detail. Candidates should manage multiple priorities efficiently and have a knack for problem-solving. Comfort with asynchronous communication tools like Loom is beneficial, and motivation to learn and adapt to new technologies is a plus.

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How does the Controller role enhance client relationships at this financial services provider?

In the Controller role, your capacity to build and maintain exceptional client relationships is crucial. By ensuring timely, accurate financial reports and proactive communication, clients receive the support they need to thrive. You'll be seen as a trustworthy partner, improving satisfaction through your high-quality deliverables and responsive approach.

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What does success look like in the Controller position at this company in Cape Town?

Success as a Controller involves receiving consistent positive feedback from clients, ensuring all financial reporting is completed accurately and on time, and fostering efficient operations through automation and streamlined workflows. Your ability to deliver professional, reliable financial reports will play a significant role in client satisfaction and the overall success of the financial services provided.

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Common Interview Questions for Controller
Can you describe your experience with managing bookkeeping teams as a Controller?

When answering this question, highlight your leadership style and specific challenges you've faced in managing bookkeepers. Discuss how you ensure quality and timeliness through mentorship, process adjustments, and the use of automation tools to enhance efficiency.

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How do you approach the month-end close process?

In your response, outline a systematic approach you follow for the month-end closing. Include details about the tools used, the importance of accuracy in financial reconciliation, and how you handle adjustments to ensure the process runs smoothly.

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What automation tools have you used in your previous roles as a Controller?

When discussing automation tools, mention specific platforms like QuickBooks, Causal, or other software you’re experienced with. Explain how they’ve helped streamline financial reporting and increased overall productivity in your past roles.

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How do you ensure compliance and accuracy in payroll processes?

Your response should detail the methods you employ to manage payroll execution accurately. Talk about the platforms you’ve used, how you double-check data for compliance, and any best practices you follow to maintain accuracy.

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Describe a time you resolved a significant financial discrepancy.

In your answer, provide a concise overview of the situation, outlining your investigative approach and methods used to rectify the discrepancy. Highlight the outcome and the systems you put in place afterward to prevent future issues.

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What strategies do you use to deliver clear financial reports to clients?

Share your techniques for creating financial reports, such as using simple language and effective visual aids. Discuss how you tailor your reporting practices to meet specific client needs and ensure they understand the financial data presented.

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How do you maintain strong client relationships in a remote environment?

Discuss your strategies for maintaining communication and fostering relationships with clients. Include your use of video calls, regular check-ins, and commitment to being responsive, even while working remotely.

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Can you explain your experience with Excel and Google Sheets for financial analysis?

Be prepared to discuss specific functions and techniques you've used in Excel and Google Sheets, like VLOOKUP, SUMIF, and Pivot Tables. Illustrate how you used these skills to analyze data and produce reports that informed financial decisions.

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What do you believe are the essential traits of a successful Controller?

Your answer should cover key traits such as reliability, attention to detail, ability to work independently, and a proactive mindset. Explain how these traits have helped you succeed in your past roles and how they align with the needs of the Controller position.

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How do you handle tight deadlines while managing multiple priorities?

Highlight your time management and prioritization skills. Discuss specific methods you use to organize tasks, set realistic deadlines, and stay focused under pressure, ensuring that both quality and timeliness are upheld.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 8, 2025

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