Senior Service Charge Accountant
ABOUT THE ROLE
A Senior Service Charge Accountant who is responsible for the management of a Service Charge accounting team. You will ensure all services are delivered within KPI for diverse property portfolio’s consisting of commercial, industrial & retail properties.
The role will require regular communication with the Service Charge accounts team, Partners, Property Managers and external auditors to ensure the timely completion of Service Charge Year end accounts.
You will work closely with our external auditors and property management Teams, to provide a best in class service to our clients.
WHAT MATTERS MOST IN THIS ROLE
Building and maintaining close professional relationships with external parties, and colleagues both within the accounting teams and the wider business is paramount to your success. Using your initiative will be encouraged.
The role requires management of an accounting team responsible for the delivery of Service Charge year end accounts. You will provide an escalation point both to your team, internally to our Property Management Teams and externally to our clients and service providers.
This role will involve leading and managing the Service Charge Accounts team, ensuring that all tasks are completed on time, and inline with both internal and client KPIs, to ensure a best in class service is delivered to all Workman clients.
To be successful in this role, you will require a high level of attention to detail, strong organisational, prioritisation and communication skills as well as good team working skills and a desire to learn and develop within your role.
Other duties will include:
- Preparation and review of Annual Service Charge Accounts
- Ensure all client KPI’s have been met, and client/company procedures are followed.
- Review of departmental controls and ensure both client & internal KPI’s are met .
- Reviewing Service Charge Accountant & Service Charge Administrators work
- Training of Service Charge Accounts team.
- Key Stakeholder relationship management, including leading projects and driving forward internal and external initiatives
- PM & Auditor query resolution
- Any other duties that will ensure the smooth running of the accounting department.
WHAT WE EXPECT FROM YOU
A proactive, practical, and positive approach to work is required.
Excellent and professional communication skills with the ability to build good working relationships with your colleagues, both within accounts and the wider business.
Studying ACCA, or being AAT qualified is preferred. The following are key skill requirements:
- Strong Numeracy & Problem Solving Skills
- Good Interpersonal Skills
- IT & Software Skills, particularly Microsoft Outlook and Microsoft Excel
WHY Workman?
- Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
- A full-time contract (35 hours a week) offers the core hours for greater flexibility.
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance & wellness programme.
- Long service additional holidays, your birthday off and an extra day between Christmas and New Year
- Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
- Social events throughout the year including a firm wide Christmas party!
- Generous referral bonus.
ABOUT Workman LLP
As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.
We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.
We pride ourselves on the caliber of our employees and their unique skill sets.
For more information on working for Workman please visit
Our People | Workman LLP
EQUAL OPPORTUNITIES
We are an equal opportunities employer, and it is our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act 2010
This job description does not form part of your contract of employment and the duties may be amended from time to time
At Workman LLP, we're seeking a talented Senior Service Charge Accountant to lead our dynamic accounting team! This is an exciting opportunity where you’ll be at the helm of managing a diverse property portfolio that includes commercial, industrial, and retail properties. As a Senior Service Charge Accountant, your primary focus will be on ensuring that our services meet Key Performance Indicators (KPIs) and are delivered with precision. You’ll thrive in an environment where collaboration is key, regularly communicating with the Service Charge accounts team, Partners, Property Managers, and external auditors to oversee the timely completion of year-end accounts. Building strong relationships will be critical to your success in this role as you’re encouraged to take the initiative and provide guidance not just to your team but also to our property management teams and clients. Your expertise will shine as you prepare and review annual Service Charge accounts, manage departmental controls, and ensure adherence to both internal and client KPIs. You'll also play a vital role in training and mentoring the Service Charge Accounts team, addressing any queries from stakeholders, and leading various projects aimed at continuous improvement. If you have strong numeracy skills, a knack for problem-solving, and a positive attitude towards collaborative work, you’ll find that Workman offers not only a fulfilling career but also a fantastic work-life balance with hybrid working options and plenty of employee perks. Join us and be part of a company that has been a pillar in the property industry for over 25 years!
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