Technical Project Manager For U.S-Based Brands

As a Technical Project Manager with us, you’ll be responsible for managing and prioritizing multiple project requests from your team. You'll ensure timely completion, remove any blockers that arise, and maintain high-quality standards through daily follow-ups. Your role will involve preparing weekly project reports, collaborating with individual team members to address issues, and documenting our Standard Operating Procedures (SOPs). Additionally, you'll lead troubleshooting on tracking and analytics issues while overseeing the installation of new tracking tags.

To be considered for the Technical Project Manager role, you should have at least three years of experience in project management, preferably within the eCommerce sector. A strong attention to detail, excellent communication skills, and a solid understanding of front-end coding are crucial. You should also have experience with tracking tools such as MixPanel, Google Tag Manager, or Google Analytics. Familiarity with remote team dynamics is seen as a bonus!

A successful Technical Project Manager in our company is one who possesses a proactive approach to problem-solving, is highly organized, and pays close attention to detail while assuring quality in work. Effective communication is fundamental as you will be interacting closely with team members and clients. Additionally, a hands-on understanding of analytics, tracking solutions, and the ability to adapt to changes quickly contributes significantly to success in this role.

The application process for the Technical Project Manager position involves two key steps. First, candidates need to fill out our application form detailing their qualifications and experience. After that, we ask candidates to record a video showcasing their skill sets, which allows us to get a better sense of your personality, abilities, and fit for the role. We encourage candidates to be themselves and highlight their relevant experiences!

In your role as Technical Project Manager, you will manage a variety of projects focused on supporting U.S.-based clients. These projects will often involve advanced tracking and analytics initiatives, eCommerce enhancements, and troubleshooting tracking issues. You’ll collaborate closely with our development and analytics teams to ensure projects are executed effectively and on time, taking advantage of modern tracking technologies and methodologies.

When managing multiple projects, I prioritize tasks based on urgency and impact. I assess the scope of each project, delineate tasks clearly, and communicate deadlines to my team. I often use project management tools to visualize workloads and keep everyone on track, while also ensuring we meet client expectations without compromising on quality.

In a previous project, we encountered delays due to technical issues with tracking implementation. I organized an emergency meeting with the team, identified the bottlenecks, and set up a triage system to address them. We boosted communication and worked collaboratively to resolve the issues quickly, which ultimately led to both timely completion and a satisfied client.

I have hands-on experience with several tracking and analytical tools such as Google Analytics, MixPanel, and Google Tag Manager. I’ve utilized these platforms for both monitoring performance metrics and setting up tracking tags, which have been essential for analyzing user behavior and project effectiveness. I am confident in my ability to implement and troubleshoot these tools.

To foster effective communication in remote settings, I rely on regular check-ins, virtual collaboration tools, and clear documentation. I make sure that team members feel comfortable sharing their ideas and concerns, encouraging an open-door policy for feedback. This approach allows us to stay aligned on project goals while catching potential issues early.

For quality assurance in my projects, I implement a multi-phase testing process that includes peer reviews and real-time feedback loops. I also ensure that all team members are aligned on quality benchmarks from the onset. This proactive approach helps us catch issues before they escalate and maintain the standard of excellence we strive for.

When conflicts arise within the team, I prioritize addressing them directly and constructively. I ensure that all parties have a voice in discussing their perspectives, facilitating a resolution that takes into account both team dynamics and project goals. This approach not only resolves the conflict but also strengthens the team's collaborative spirit.

I am passionate about being a Technical Project Manager because I love bringing people together to achieve common goals. The satisfaction from turning complex ideas into actionable projects and seeing the impact of our work on clients is incredibly rewarding. I thrive on the challenge that comes with managing technical details while helping teams excel.

To keep my team motivated in a remote work environment, I make a conscious effort to celebrate wins, no matter how small. I engage in regular one-on-one meetings to check in personally and ensure everyone feels valued. Additionally, I promote a balance of work and play by scheduling team-building activities and encouraging an open dialogue.

The most challenging aspect of the Technical Project Manager role is navigating competing priorities while maintaining clarity and focus across project timelines. Balancing client expectations with team capacity requires strong organizational and interpersonal skills. I find that fostering collaboration and communication helps mitigate these challenges effectively.

I welcome feedback on my project management style because it provides opportunities for growth. I actively seek input from my teammates and clients on what works well and what could be improved. By being open to constructive criticism and making adjustments, I aim to refine my approach to better meet everyone’s needs.