Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Showroom Concierge (Part-Time) in Washington DC image - Rise Careers
Job details

Showroom Concierge (Part-Time) in Washington DC

At Proper Cloth we strive to deliver an extraordinary shopping experience for our customers in both of our New York Showrooms. These showrooms are fast-paced and busy, but it is also critical to maintain a level of luxury and offer the ultimate experience for our clients.  As our Part-Time Showroom Concierge for new Showroom in DC, you will serve as the primary point of contact between our customers and our dedicated team of Showroom Client Advisors. Your role is crucial in ensuring every customer feels warmly welcomed, embodying the values and culture of Proper Cloth at all times. 

Responsibilities: 

  • Greet customers
  • Check in customers
  • Answer showroom calls
  • Process returns
  • Manage tailoring services
  • Maintain showroom standards/appearance
  • Proficiency in using propercloth.com and other relevant tools for order placement, returns processing, and customer management.
  • Thorough knowledge of Proper Cloth products including fabrics, shirts, casual pants, and tailored clothing.
  • Ability to build rapport with customers and uphold a professional appearance.
  • Strong interpersonal skills, fostering a positive and collaborative team environment.
  • Commitment to embodying and promoting the mission and values of Proper Cloth.
  • Willingness to embrace feedback, adapt to new initiatives, and demonstrate a growth mindset.
  • Weekend availability is a must.

Application Process:

If you are passionate about delivering exceptional customer experiences, embodying a high standard of professionalism, and thrive in a dynamic team environment, we invite you to apply for the Showroom Concierge position at Proper Cloth. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team.

Join us in redefining menswear through unparalleled craftsmanship and customer care. Apply today!

Hourly wage: $30.00/hour

Daily Catered Lunch

Important Notice:

Recruitment scams are on the rise, and we want to ensure your safety. Please verify that any communication you receive from "Proper Cloth" is sent from an official @propercloth.com email address. If you receive a suspicious message or are unsure about its authenticity, please contact us directly through our website. Your security is our priority.

Average salary estimate

$62400 / YEARLY (est.)
min
max
$62400K
$62400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Showroom Concierge (Part-Time) in Washington DC, Proper Cloth

Are you ready to elevate customer experiences as a Part-Time Showroom Concierge at Proper Cloth in Washington DC? At Proper Cloth, we pride ourselves on delivering an extraordinary and luxurious shopping experience in our bustling NY showrooms, and now we're bringing that same dedication to DC! In this role, you will be the first face our customers see, warmly welcoming them and connecting them with our incredible team of Showroom Client Advisors. Your responsibilities will include greeting customers, managing check-ins, handling showroom calls, processing returns, and maintaining the showroom’s impeccable appearance. You'll need to have a solid understanding of our product range, which includes an array of tailored clothing, shirts, and fabrics, while also using tools like propercloth.com to ensure smooth order placements and customer interactions. Your ability to build rapport and your keen interpersonal skills will foster a positive environment, helping us continue to uphold the standards of Proper Cloth. Weekend availability is essential as we look to serve even more customers. If you are passionate about providing exceptional customer service and are eager to take on feedback and challenges, we invite you to apply and join us in redefining menswear artistry. Your journey starts here!

Frequently Asked Questions (FAQs) for Showroom Concierge (Part-Time) in Washington DC Role at Proper Cloth
What are the key responsibilities of a Showroom Concierge at Proper Cloth?

As a Showroom Concierge at Proper Cloth, you will greet and check in customers, answer calls, manage returns, and ensure that the showroom is beautifully maintained. This role involves interacting with clients and collaborating with our Showroom Client Advisors to provide exceptional service.

Join Rise to see the full answer
What qualifications are required for the Showroom Concierge position at Proper Cloth?

To excel as a Showroom Concierge at Proper Cloth, candidates should possess strong interpersonal skills, a customer-focused attitude, and a passion for tailored clothing. Familiarity with our product offerings and proficiency in tools like propercloth.com are also vital for success.

Join Rise to see the full answer
Is weekend availability necessary for the Showroom Concierge role at Proper Cloth?

Yes, weekend availability is a must for the Showroom Concierge position at Proper Cloth. Our showrooms are busy during weekends, and having dedicated staff helps us provide the best shopping experience for our customers.

Join Rise to see the full answer
How does Proper Cloth ensure a luxurious shopping experience for customers?

Proper Cloth ensures a luxurious shopping experience by maintaining high standards in showroom appearance, offering personalized assistance from knowledgeable staff, and caring deeply about every interaction with customers, creating a welcoming atmosphere.

Join Rise to see the full answer
How can I apply for the Part-Time Showroom Concierge position at Proper Cloth?

To apply for the Part-Time Showroom Concierge position at Proper Cloth, simply submit your resume and cover letter detailing your experience and why you would be a great fit for our team. We're excited to see how you can contribute!

Join Rise to see the full answer
Common Interview Questions for Showroom Concierge (Part-Time) in Washington DC
How would you create a welcoming atmosphere for clients as a Showroom Concierge?

Creating a welcoming atmosphere starts with a warm greeting and being attentive to customers' needs. Share your approach to engaging with clients, listening to their preferences, and ensuring they feel valued during their shopping experience.

Join Rise to see the full answer
Can you describe your experience with customer service in the retail industry?

Share specific examples of your retail experience, focusing on how you’ve handled customer inquiries, resolved issues, and created positive shopping experiences. Highlight your ability to adapt to different customer personalities and needs.

Join Rise to see the full answer
What techniques do you use to stay organized in a busy showroom environment?

Discuss your time management skills, prioritization methods, and any organizational tools you use. Provide examples of how you’ve successfully managed multiple tasks while maintaining high service standards.

Join Rise to see the full answer
How do you handle feedback from supervisors regarding customer interactions?

Express your openness to feedback and your understanding of its role in professional growth. Share examples of how you’ve incorporated feedback into your service approach to enhance the customer experience.

Join Rise to see the full answer
What is your understanding of Proper Cloth's product offerings?

Demonstrate your knowledge of Proper Cloth's offerings by discussing the types of products available, such as tailored clothing, casual wear, and fabrics. Show enthusiasm for the brand and its commitment to quality.

Join Rise to see the full answer
How do you manage conflicts with customers effectively?

Outline your approach to conflict resolution, emphasizing active listening, empathy, and seeking mutually beneficial solutions. Share a story where you successfully de-escalated a situation.

Join Rise to see the full answer
Why do you want to work as a Showroom Concierge at Proper Cloth?

Share your passion for customer service and tailored clothing. Explain how Proper Cloth’s commitment to quality resonates with you and how you see yourself contributing to its mission.

Join Rise to see the full answer
How do you stay up-to-date with trends in menswear?

Talk about your methods for staying informed about menswear trends, such as reading fashion blogs, attending industry events, or following social media influencers. Show your genuine interest in the industry.

Join Rise to see the full answer
What role does teamwork play in your approach as a Showroom Concierge?

Emphasize the importance of teamwork in providing an exceptional customer experience. Discuss how you collaborate with team members to meet client needs and ensure smooth showroom operations.

Join Rise to see the full answer
How would you deal with a busy showroom on a weekend?

Discuss how prioritizing tasks, maintaining composure, and working collaboratively with colleagues are key strategies for managing a busy environment, especially during peak hours in the showroom.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Proper Cloth Remote No location specified
Posted 4 days ago
Photo of the Rise User
Posted 9 hours ago
Posted 5 days ago
Photo of the Rise User
Posted 2 days ago
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Posted 13 days ago
Auberge Resorts Hybrid 330 E Main St, Aspen, CO 81611, USA
Posted 8 days ago

Proper Cloth, Inc. is a menswear designer, manufacturer, and distributor. It specializes in men's custom dress shirts and enables customers to design and customize their shirts online. Proper Cloth was founded in 2008 and is headquartered in New Y...

4 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
December 22, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!