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Digital Content Specialist

Be yourself at Protolabs 

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

 

Why Protolabs? 

We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 


Join our team as a Digital Content Specialist!


This is a hybrid role being onsite in Maple Plain, MN on Tuesday & Wednesday.


The Digital Content Specialist is responsible for developing engaging written and designed content reaching Protolabs customers through owned channels (Website, Email, Social Media, Sales Enablement). As part of digital content development, this critical role will contribute to campaign content strategies through short form copy for email and social media, as well as website content. In addition, the position will assist the creative team in the development of designed materials distributed to internal and external audiences. Reporting to the Marketing Communications Manager, the Digital Content Specialist will help shape the voice and visual presence of impactful digital campaigns that drive business goals.


What you'll do:


Digital Content Development and Design:
  • Write clear, concise, and persuasive marketing content for webpages; blog and social media posts; online and email campaigns; videos; sales enablement; and other digital content.
  • Support email marketing strategies by working with marketing automation team to create compelling and conversion-driving email content.
  • Translate complex ideas and concepts into customer-friendly calls to action using insight from internal subject matter experts.
  • Design marketing and sales enablement materials and templates, including one-pagers, ads, and digital assets, using Adobe Creative Suite (InDesign, Photoshop, Illustrator, etc.).
  • Support website updates and optimize digital touchpoints to enhance user experience, lead generation, and brand engagement.


Organic Social Media Management:
  • Develop effective content for major organic social media accounts (LinkedIn, Instagram, X, Facebook, TikTok, YouTube) to drive engagement and organic website traffic.
  • Collaborate with paid media team to create digital campaigns on social that drive demand.
  • Further develop and nurture our brand’s persona(lity) on social channels for a casual, playful, human presence.
  • Review digital channel performance to maximize campaign effectiveness, utilizing industry insights and customer feedback to inform strategies.


Cross-Functional Collaboration:
  • Ability to work cross-functionally within marketing and across organization outside of marketing with product management, sales, sales ops, sales enablement, and engineering teams to maximize campaign impact and ensure alignment with global goals.
  • Perform other duties as assigned


What it takes:
  • Bachelor’s Degree in Marketing fields
  • Minimum 5+ years of content generation experience.
  • Minimum of 3 years digital content experience, including digital copy and design.
  • B2B marketing experience.
  • Strong grasp of digital marketing channels and what content works best for those channels.
  • Experience working with copy editors and designers in a creative environment.
  • Independent worker capable of managing multiple projects in parallel.
  • Ability to quickly learn technical information and apply it in a fast-paced environment.
  • Excellent communication skills, with experience working cross-functionally and collaboratively in global settings.


Preferred Qualifications:
  • Experience with Adobe Creative Suite
  • Experience with Monday.com or other project management software
  • Familiarity with social media publishing tools such as Sprout, HootSuite, CoSchedule, etc
  • Manufacturing experience


What's in it for you?
  • We offer a competitive total compensation package
  • In addition, we offer competitive benefits including but not limited to:
  • Health Insurance: Traditional OR High Deductible plan
  • Flexible Spending Accounts
  • Health Savings Account (including employer contributions)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid caregiver leave
  • You will receive PTO + Holiday Pay + Volunteer Hours
  • 401k with company match and immediate vest
  • Employee Stock Purchase Program with a 15% discount
  • And More!


Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

 

Proto Labs, Inc. is an Affirmative Action / Equal Opportunity Employer

 

Physical Demands:

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

  


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What You Should Know About Digital Content Specialist, Protolabs

At Protolabs, we believe in the power of diversity and innovation, and that’s where you, as our upcoming Digital Content Specialist, come into play. We’re on the lookout for a creative individual who isn’t afraid to express themselves while taking charge of our digital narrative. Situated in scenic Maple Plain, MN, this hybrid role combines the best of both worlds, with the opportunity to work from home on Mondays and Fridays. As a Digital Content Specialist, you will be the mastermind behind our engaging written and designed content that reaches our customers through various owned channels, including our website, email, social media, and sales enablement. You will craft clear and persuasive marketing content and dive into the design of essential materials using your Adobe Creative Suite skills. With at least five years of content generation experience, you're familiar with the nuances of B2B marketing and know how to translate complex ideas into user-friendly formats. Collaborating with multiple teams, you'll bring our brand's personality to life, leveraging insights from social media metrics to drive engagement. If you're passionate about creating meaningful content that resonates with our audience and enhances their experience, we can’t wait to meet you. Join us at Protolabs, where you'll have the chance to work with a dynamic team that values innovation and creativity, all while growing in your career.

Frequently Asked Questions (FAQs) for Digital Content Specialist Role at Protolabs
What are the responsibilities of a Digital Content Specialist at Protolabs?

The Digital Content Specialist at Protolabs is responsible for crafting engaging written content and designing materials for multiple platforms. This includes writing for the website, email campaigns, social media, and sales enablement, as well as utilizing Adobe Creative Suite for graphic design tasks. Additionally, this role involves collaborating with various teams to maximize campaign impact and reporting on content performance.

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What qualifications do I need to become a Digital Content Specialist at Protolabs?

To become a Digital Content Specialist at Protolabs, you will need a Bachelor's Degree in marketing or a related field, and at least five years of content generation experience, including three years focused on digital content. B2B marketing experience and a strong understanding of digital channels are also crucial to succeed in this role.

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What should I expect in terms of the work environment as a Digital Content Specialist at Protolabs?

As a Digital Content Specialist at Protolabs, expect to work in a hybrid work environment that blends both in-office and remote settings. Most tasks will be performed indoors in an office environment, with occasional visits to the manufacturing areas. It's generally a quiet space, though some tasks may expose you to typical factory sounds.

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How does the Digital Content Specialist role contribute to the marketing strategies at Protolabs?

The Digital Content Specialist plays a vital role in shaping Protolabs' marketing strategies by developing impactful content that engages customers. This role not only involves writing and designing content but also optimizing digital touchpoints to drive lead generation and fortify brand engagement, ultimately contributing to business goals and successful campaigns.

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What tools and software are typically used by a Digital Content Specialist at Protolabs?

The Digital Content Specialist at Protolabs utilizes a variety of tools and software, particularly the Adobe Creative Suite for design tasks. Experience with project management tools such as Monday.com and social media publishing tools like Sprout or HootSuite is also beneficial for executing marketing strategies effectively.

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Common Interview Questions for Digital Content Specialist
Can you describe your experience with digital content creation?

When approaching this question, focus on specific examples that showcase your background in digital content. Discuss the platforms you've worked with, the type of content you've created, and any measurable results you've achieved, such as increased engagement or conversion rates.

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How do you approach designing content for different digital platforms?

Explain your strategic thinking by mentioning how you tailor content for each platform’s audience and purpose. Highlight your design process and any tools you use, such as Adobe Creative Suite, to ensure that the content is visually appealing and aligns with the brand’s voice.

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What strategies do you employ to enhance SEO in your digital content?

Discuss your knowledge of SEO principles and how you integrate keywords and user-friendly language into your content. Share specific tactics, like optimizing titles, using meta descriptions, and incorporating internal/external links to improve content visibility.

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Describe a time when you had to collaborate with cross-functional teams. How did you ensure alignment?

Share a specific experience where you worked with various teams, emphasizing your communication skills and collaboration methods. Mention how regular meetings, feedback loops, and shared goals helped converge everyone’s vision into a cohesive campaign.

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How do you stay updated with the latest digital marketing trends?

Talk about your dedication to continuous learning through attending webinars, networking with industry professionals, following relevant blogs, and utilizing resources like LinkedIn Learning. It’s crucial to stay proactive in keeping up with changes in the digital landscape.

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What metrics do you consider when assessing the success of a digital content campaign?

Explain the importance of various metrics such as engagement rates, website traffic, conversion rates, and social media interactions. Share a relevant example where analyzing these metrics allowed you to refine a campaign for better outcomes.

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How would you handle negative feedback on a social media post?

Demonstrate your ability to respond constructively by outlining a plan for addressing negative feedback, including how to assess the issue, engage with the commenter professionally, and use the feedback to improve future content.

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What is your process for brainstorming content ideas?

Describe your creative process, emphasizing collaboration with colleagues, conducting market research, and analyzing competitor content. Share how you ensure that ideas align with the company’s brand voice and marketing objectives.

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Can you provide an example of a successful email marketing campaign you’ve worked on?

Share specific details about the campaign, including the goal, target audience, content strategy, and metrics that showcased its success. Highlight any innovative approaches you applied that elevated the campaign's performance.

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Why do you want to work as a Digital Content Specialist at Protolabs?

Craft your response to highlight your passion for digital marketing and content creation, emphasizing how Protolabs’ commitment to innovation and diversity aligns with your own values and career aspirations. Express genuine enthusiasm for the opportunity to contribute to their mission.

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We help companies accelerate product development, reduce risk, and optimize supply chains by providing quality prototyping and on-demand manufacturing services at unprecedented speeds.

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Full-time, hybrid
DATE POSTED
December 13, 2024

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