Customer Success Manager, Enterprise
Skills
- Project management
- Communication skills
- Customer service
- Negotiation skills
- Knowledge of digital identity and authentication
Responsibilities
- Establish reputation as trusted partner via regular business reviews
- Quickly become a subject matter expert of clients' business objectives
- Responsible for forecasting live revenue and managing client renewals
- Organizes and hosts onsite QBRs with client executive teams
- Responsible for creation and monitoring client’s internal ticketing needs
- Develop a deep understanding of our products and communicate their value
Education
- Bachelor's degree preferred
Benefits
- Competitive salaries & Bonus Plan
- Modern Health for wellness
- 401(k) Retirement Plan & Match
- Unlimited Vacation and Flexible hours
- Comprehensive medical benefits
Average salary estimate
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