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Fire Alarm Service & Install Technician

We are looking for Fire Alarm Service and Install Technicians to join our team!


As a Fire Alarm Service & Install Technician, you will be responsible for the installation, programming, and repairing of fire alarm panel systems to ensure systems and equipment continue to work according to functional specification.


In this role you will:


-Perform fire alarm commissioning to ensure that systems and equipment continue to work according to functional specification

-Perform on-site routine and emergency troubleshooting, programming, and repairs, in addition to the installation, inspection, testing and servicing of low voltage life safety product lines and fire alarm systems

-Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns

-Identify code and non-conformance issues and correct according to code standards

-Write and maintain detailed work reports and service tickets

-Read and interpret various blueprints, diagrams, submittals, and product manuals to properly program and verify systems

-Provide customer instruction as it relates to proper device use, preventative care, and consistent maintenance to prevent future system malfunctions

-Evaluate customer site for additional equipment and services that customer may require

-Discuss deficiencies noted with customer, explaining the problem and its resolution


Requirements:


-2 years’ experience as a Fire Alarm Service Technician

-2 years’ experience as a journeyman low voltage electrician

-High School diploma or equivalent

-NICET II Fire Alarm Systems or higher certification

-EL-O6 (Limited Energy Technician) Electrical License

-Programming experience in EST Fire Alarm Panel a plus

-Working knowledge of NFPA Standards (including 70 and 72) Servicing Guidelines and local AHJ requirements (preferred)

-Knowledge and ability to understand and operate basic computer functions such as Windows, Word, Outlook, Microsoft Teams, Apple IOS, and Android

-Valid state issued driver’s license with acceptable driving record


Working Conditions:


-May work near moving mechanical parts, and outdoor weather conditions

-Frequent exposure to fumes or airborne particles

-Occasional exposure to working in high, precarious places; toxic or caustic chemicals; risk of electrical shock and vibration.

-The noise level is generally moderate.

-Must be able to lift and carry up to 50 pounds unassisted

-Frequently lift and carry toolboxes, tools, equipment, parts, cabling, and/or wiring

-Must be able to push or pull up to 50 pounds

-Frequent ladder climbing, often while carrying up to 50 pounds

-The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.


Performance Systems Integration (PSI) is a leader in the Fire & Life Safety industry serving customers throughout Washington, Oregon, Northern California, and Idaho. We provide a broad range of Fire & Life safety programs and services - monitoring, testing, and inspecting, system maintenance, installations, and code compliance consultations - to the industries we serve. We strive to be the best place to work within our industry by adhering to the philosophy that we take care of our customers by taking care of our people.


Join our Team to Discover Your Potential and Make an Impact to YOUR Community.


At PSI, we’re more than just a workplace; we’re a community of driven individuals who believe in the power of innovation, collaboration, and personal growth. When you become part of our team, you’re not just an employee; you’re a valued member of a dynamic, forward-thinking team.

In addition to a competitive, fair, and equitable salary, we also offer the following benefits and perks:

Medical, Dental, Vision Plans

Company-paid Life and Long-Term Disability Insurance

Health Savings Account with generous company contribution (HSA)

Flexible Spending Accounts for Medical and Dependent Care (FSA)

Employee Assistance Program (EAP)

Paid Time Off (PTO) plan

10 paid holidays off per year

Safe Harbor 401(k) Retirement Plan with liberal company match

Training and Development Program

Annual Work Boot Allowance (Field Technicians)

Quarterly Employee Appreciation Events

Up to date Vehicles (Field Technicians)

Hand Tools Company Provided (Field Technicians)

Employee Appreciation Events

Additional PTO for Technicians that spend more than 16 nights out of town

PTO Yearly Cash Out for hourly, non-exempt employees

Employee Referral Bonus Referral Incentive


Candidates selected for this position will complete a background and DMV record (if applicable) check and pre-employment drug screen (if applicable) once the signed offer is received.


Performance Systems Integration, and our affiliates, is an Equal Employment Opportunity employer. We are committed to making employment decisions based on business needs, job requirements and individual qualifications without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, family or parental status, family medical history or genetic information, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics in the locations in which we operate.


If you are unable to submit your application because of incompatible assistive technology or a disability, please contact HR@psintegrated.com and we will reasonably accommodate qualified individuals with disabilities as required by applicable law.


$30 - $56 an hour

Average salary estimate

$89440 / YEARLY (est.)
min
max
$62400K
$116480K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fire Alarm Service & Install Technician, PSI Group Acquisition Company

Are you ready to join an exciting and rewarding field? Performance Systems Integration (PSI) is on the lookout for passionate Fire Alarm Service & Install Technicians to be part of our team in Milton, WA! In this crucial role, you will carry the responsibility of installing, programming, and repairing fire alarm panel systems, ensuring everything runs smoothly and up to code. You’ll perform fire alarm commissioning and troubleshoot on-site, handling both routine and emergency situations with ease. Your knack for building strong relationships with customers will ensure they feel supported and informed throughout the process. You'll be reading blueprints and product manuals to perfectly program systems, all while maintaining detailed work reports. If you have a high school diploma or equivalent and at least two years of experience in this field, you’ll thrive here at PSI. We are dedicated not just to our customers, but also to our employees and their growth. At PSI, you’ll find a culture that champions innovation, collaboration, and professional development. So why wait? Join us to make a real impact in your community as you develop your career in the fire and life safety industry. Not only will you enjoy competitive pay ranging from $30 to $56 an hour, backed by comprehensive benefits, but you’ll also be part of a friendly and forward-thinking team that values you.

Frequently Asked Questions (FAQs) for Fire Alarm Service & Install Technician Role at PSI Group Acquisition Company
What are the responsibilities of a Fire Alarm Service & Install Technician at Performance Systems Integration?

As a Fire Alarm Service & Install Technician at Performance Systems Integration, your responsibilities encompass installing, programming, and maintaining fire alarm systems. You’ll be performing fire alarm commissioning to ensure compliance with safety standards, alongside troubleshooting and repairs both routine and emergency. You'll also engage directly with customers, helping them understand their systems while documenting your work through detailed reports.

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What qualifications do I need to be a Fire Alarm Service & Install Technician at PSI?

To qualify for the Fire Alarm Service & Install Technician position at Performance Systems Integration, candidates should have at least two years of experience as a Fire Alarm Service Technician and as a low voltage electrician. A high school diploma or equivalent is necessary, along with NICET II Fire Alarm Systems certification or higher, and an EL-O6 Electrical License. Prior programming experience with EST Fire Alarm Panels is a plus!

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What kind of work environment can I expect as a Fire Alarm Service Technician at PSI?

Working as a Fire Alarm Service Technician at Performance Systems Integration, you may find yourself in various environments ranging from indoor electrical spaces to outdoor locations. Expect to encounter some challenges such as working near mechanical parts or climbing ladders, all while adhering to safety standards. It’s essential to be prepared for moderate noise levels and possible exposure to fumes, so safety gear is crucial!

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What benefits does Performance Systems Integration offer for Fire Alarm Service Technicians?

Performance Systems Integration offers a host of benefits for Fire Alarm Service Technicians, including medical, dental, and vision plans, company-paid life and long-term disability insurance, and a 401(k) retirement plan with generous company matching. Additionally, there are perks like paid time off, training programs, and employee appreciation events, along with tools and vehicles provided for field technicians!

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How does Performance Systems Integration support career growth for Fire Alarm Service Technicians?

At Performance Systems Integration, we emphasize continuous improvement and professional development for Fire Alarm Service Technicians. We provide training opportunities and career development programs to help you expand your skills and advance in your career. Joining our team means becoming part of a community where your growth is genuinely supported!

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Common Interview Questions for Fire Alarm Service & Install Technician
How do you ensure compliance with safety standards in fire alarm installation?

When answering this question, highlight your knowledge of industry codes and standards, such as NFPA regulations. Discuss your experience in interpreting blueprints and how you implement safety protocols during installations and inspections.

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Can you describe a time you successfully handled an emergency troubleshooting situation?

To answer effectively, provide a specific example that demonstrates your quick problem-solving skills and ability to remain calm under pressure. School your interviewer on the steps you took, the outcome, and what you learned from the experience.

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What is your familiarity with various fire alarm systems and products?

Share your experiences with different systems you have worked with, like EST or other brands. Discuss any certifications you have that relate to specific products, as well as your ability to adapt to new technologies.

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How do you maintain positive customer relationships in the field?

Emphasize your communication skills and customer service experience. Discuss methods you use to keep the client informed throughout the process and ensure their questions and concerns are addressed to their satisfaction.

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Describe your experience with low voltage electrical systems.

Detail your relevant experience and highlight your journeyman electrician background. Discuss the types of low voltage systems you have encountered and any specialized training or certifications that enhance your expertise in this area.

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What steps do you take when diagnosing a malfunctioning fire alarm system?

Outline your methodical approach to troubleshooting, including the tools you use, how you gather information, and the systematic process you follow to diagnose the issue. Emphasize taking safety precautions during your work.

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How do you stay updated on industry changes and advancements?

Talk about your commitment to ongoing education, whether through certifications like NICET or staying current with industry publications. Mention any workshops or training sessions you've attended that helped enhance your knowledge.

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How do you handle stress and pressure in emergency situations?

Outline specific strategies you utilize to manage stress, such as remaining organized and focused. Sharing an example from your past where you effectively handled a high-pressure scenario can add credibility to your response.

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What software or tools do you use in your work as a Fire Alarm Technician?

Discuss the various software applications you use for programming fire alarm systems, as well as any computer programs for managing service reports or customer information. Demonstrating familiarity with technology is essential.

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Why do you want to work for Performance Systems Integration?

Express sincere interest in PSI’s mission and values. Highlight how their commitment to employee welfare and community impact aligns with your personal career goals and how you believe you can contribute positively to their team.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 7, 2025

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