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Digital Account Executive

Company Description

Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett, Publicis Health, Wysiwyg, Nurun and Digitas), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge. Publicis Groupe links Creativity, Technology and Data offering a value proposition that effectively connects brand and consumer.

Do you want to know more about the agency/brand or area of expertise you will be applying for on this role? Keep reading!

At Leo Burnett, we understand that creativity has the power to transform human behavior. It's the core belief behind what we call HumanKind, focusing on people and purposes. Our strength lies in the professionalism of our teams, combining strategic rigor, multidisciplinary approach, and high doses of creativity to deliver unique and personalized value propositions that drive our clients' brand growth. We aspire to be the best creators of ideas that truly resonate with people.

Job Description

About the role:

As a Digital Project Manager, you will have to apply your knowledge in managing digital campaigns and projects in close contact with internal technical/creative teams and clients. You will be the main point of contact with the local client, receive their briefs, manage both local and international teams for operations and execution and manage media deliveries with media partner.

How you’d spend your day:

  • Managing clients´ requests, establishing a direct relationship with client´s team
  • Coordinating internal resources (creative, technical team, media, production and finance)
  • Participating on client calls in English and Spanish
  • Manage & schedule a high-volume workload.
  • Makes sure the executions meet the brands’ guidelines and quality standards.
  • Coordinate external partners and resources when necessary.
  • Handling budgetary control of your brands and coordination / approval of billing.
  • Suggesting proposals for improvement, be proactive for the client/agency benefit.
  • Contacting the Publicis Groupe network for the international clients.
  • Managing the PG internal tools.

Qualifications

What we’re looking for:

  • Experience in managing digital projects such as campaigns, social media, websites and CRM.
  • At least 1-2 years of experience as a digital account executive or digital project manager preferably in international accounts.
  • Are advanced in English (C1 or more) which will be assessed in an interview by the Talent Team.
  • Experience on task or Project management tools.
  • Proficiency in Microsoft Office. Task management tools (Microsoft Teams, Slack, Trello, etc) is a plus.
  • Capacity to deal with complexity, pressure and multitasking.
  • Good communication skills, dynamic, flexible and proactive.
  • Open to new ideas and change.

We think you’re awesome if you:

  • Are super organized and process-oriented
  • Proactive problem solver and communicator.
  • Strong problem-solving skills
  • Strong interpersonal, verbal and written communication skills.
  • Ability to work with short-turnaround deadlines.
  • Detail-oriented and Quality-focused.
  • Enthusiastic and energetic team player.

Additional Information

Why join us? Because we offer reasons such as:

🌟 Flexible Benefits (Cobee): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more.

🚀Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills.

📚 Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel".

🗣️Online English Classes: Benefit from group weekly classes by native teachers if you have a B1 level of English or above.

🥇 Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon.

🌍 Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program.

🎉 Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important!

✨ Work-Life Balance: Enjoy a hybrid model with up to two days working from home and intensive summer hours. Full remote in Easter, Christmas & 3 weeks in Summer. Flexible work start schedule.

🧘🏻‍♂️ Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others.

Ommm!🍴Subsidised breakfast & daily menu at our Café Marcel canteen. Bon appétit!😊 We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy!


All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas.

Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups.  We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status on any individual´s status in any group or class protected by law.

 

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

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What You Should Know About Digital Account Executive, Publicis Groupe

At Publicis Groupe in Madrid, we're thrilled to introduce an exciting opportunity for a Digital Account Executive at Leo Burnett. If you have a knack for managing digital projects and campaigns while cultivating strong relationships with clients, we want to hear from you! As a Digital Account Executive, your days will be filled with dynamic interactions as you serve as the vital link between our clients and our talented internal teams. You’ll coordinate efforts across creative, technical, and media facets, ensuring that every campaign adheres to the highest standards and delivers exceptional results. Your role will involve managing client requests, scheduling diverse workloads, and participating in engaging calls in both English and Spanish. You’ll find joy in budget management, suggest improvements, and explore innovative solutions to enhance client satisfaction. Your ability to navigate complex situations while remaining proactive will be crucial in driving successful outcomes. Plus, you will have the chance to collaborate with a multinational network, elevating your professional journey. If you are organized, a great communicator, and eager to dive into the world of creativity and technology, this could be a perfect fit for you. So, if you're ready to contribute your skills to a powerhouse company and create impactful digital solutions, come join us at Publicis Groupe as a Digital Account Executive!

Frequently Asked Questions (FAQs) for Digital Account Executive Role at Publicis Groupe
What are the responsibilities of a Digital Account Executive at Publicis Groupe?

As a Digital Account Executive at Publicis Groupe, you'll be responsible for managing clients' requests, coordinating internal resources, participating in client calls, and ensuring that all digital campaigns meet brand guidelines and quality standards. You'll act as the primary contact for local clients and will handle everything from scheduling workloads to budget management.

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What qualifications do I need to be a Digital Account Executive at Publicis Groupe?

To qualify for the Digital Account Executive role at Publicis Groupe, you should possess at least 1-2 years of experience in digital project management, ideally with international accounts. Proficiency in English at a C1 level or higher and experience with task management tools are essential. Strong communication skills, organizational abilities, and a proactive approach are key attributes we look for.

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What skills are necessary for a Digital Account Executive at Publicis Groupe?

Essential skills for a Digital Account Executive at Publicis Groupe include excellent organization, strong communication abilities, flexibility, and a proactive approach to problem-solving. Proficiency in Microsoft Office and familiarity with project management tools are also important. You must be capable of managing complex situations while juggling multiple tasks under pressure.

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Is remote work available for the Digital Account Executive position at Publicis Groupe?

Yes, Publicis Groupe offers flexible working arrangements, including the possibility to telecommute for up to 6 weeks from various countries through the #WorkYourWorld program. You'll also enjoy a hybrid work model, allowing you to work from home a couple of days each week.

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How does Publicis Groupe support the development of its Digital Account Executives?

Publicis Groupe is dedicated to the growth of its employees, providing numerous opportunities for advancement. You will have access to local and global training programs tailored to your role, including free online courses from LinkedIn Learning and Udemy. Additionally, you can obtain certifications from renowned companies like Meta and Google to further bolster your expertise.

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Common Interview Questions for Digital Account Executive
Can you describe your experience with managing digital campaigns as a Digital Account Executive?

When answering this question, highlight specific campaigns you've managed, your role in coordinating various teams, and any challenges you've overcome. Detail how you ensured that the campaign met its goals, including any metrics or success stories you can share.

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How do you handle tight deadlines and multiple projects simultaneously as a Digital Account Executive?

Address this by emphasizing your time management strategies. Discuss specific tools you use, such as Trello or Slack, to prioritize tasks. Consider sharing an example of how you successfully delivered a project on a tight timeline while maintaining quality.

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What strategies do you use to build strong relationships with clients?

You can answer this by discussing your approach to communication, including having regular check-ins and seeking feedback. Share examples of how you’ve turned challenging relationships into successful partnerships by being proactive and attentive to client needs.

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How do you ensure that your projects align with the brand's guidelines?

Explain your process for familiarizing yourself with brand standards and how you communicate these expectations with the team. Provide an example of a time when you identified a potential inconsistency and took steps to rectify it.

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Describe a challenging project you worked on and how you managed it.

Discuss the specifics of the project, the challenges faced, and the actions you took to manage these challenges. Focus on your problem-solving skills and how you collaborated with team members to achieve success despite obstacles.

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What role does data play in your decision-making process as a Digital Account Executive?

You should illustrate how you rely on data analytics to inform your strategies for clients. Provide examples of how you’ve used performance metrics to optimize campaigns, demonstrating your ability to adapt based on data insights.

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Can you give an example of a time you had to work with a difficult client? How did you handle it?

Share a specific situation where you focused on maintaining professionalism and open communication. Highlight how you listened to the client's concerns, proposed solutions, and ultimately strengthened the client relationship.

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What tools and software do you consider essential for your role as a Digital Account Executive?

Mention key tools like Microsoft Office, project management software (such as Trello or Slack), and any CRM systems you have experience with. Explain why these tools are important for communication, organization, and managing client relationships effectively.

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How do you stay updated on the latest digital marketing trends?

Discuss your proactive approach to continuous learning, such as following industry blogs, attending webinars, and participating in professional networks. Emphasize your commitment to staying ahead of trends to provide clients with cutting-edge strategies.

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What motivates you in your role as a Digital Account Executive?

Focus on your passion for creativity and technology, explaining how helping brands grow and succeed inspires you. Share anecdotes of particularly rewarding experiences that fueled your desire to excel in your role.

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Advertising is la joie de vivre for Publicis. One of the world's largest advertising and media services conglomerates, the company provides a wide range of corporate communication and media services, including creative advertising, media and campa...

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Full-time, hybrid
DATE POSTED
December 6, 2024

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