Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Manager, Strategic Account Management image - Rise Careers
Job details

Manager, Strategic Account Management - job 1 of 50

Position Summary...What you'll do... Data Ventures exists to unlock the full value of Walmart's data by developing and productizing B2B data initiatives that empowers merchants and suppliers to make better, faster decisions for the business.We are seeking a customer-centric, analytical, and highly motivated research professional to join our Research Team. The Research Manager is responsible for cultivating and maintaining strong relationships with cross-functional stakeholders and clients delivering a high level of customer satisfaction and successful product use. You will serve as the primary point of contact with clients for our proprietary Customer Perception primary research product- focused on understanding business challenges, addressing questions, resolving issues, and serving as a trusted advisor.For the right candidate, this is a career-defining opportunity to join us at a critical moment and have a significant impact. The ideal candidate should have a proven track record managing primary research projects in a client-facing environment.What you'll do... Demonstrates extensive knowledge of Customer Perception product and services, including competitive marketplace offerings, to identify and propose potential opportunities to internal business partners and key stakeholders. Serve as a product ambassador, developing new and enhancing existing materials for use in educating business partners on the use and benefits of our product. Build strong, long-term relationships with assigned accounts, help them with issues, consult on research needs, support annual research planning and continually delight them with a positive, customer-centric attitude. Lead and/or support internal and external training programs (i.e., courses, webinars etc.) Proactively identify product updates that reflect user requests, industry, market, and competitive trends. Manage end-to-end research projects from proposal creation to questionnaire design, self-serve programming and fieldwork management with support and oversight from Senior Manager. Manage and foster positive ongoing relationships with key contacts (decision makers) across the organization, engaging regularly to facilitate adoption and engagement in product for pertinent use cases. Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal and account growth. Who you are... Highly motivated, self-directed, solutions-oriented and possess a driven personality capability of working within tight deadlines. Ability to manage multiple projects simultaneously while maintaining a strong client service orientation. Passionate about market research, consumer insights, technology, and marketing Minimum RequirementsBachelor's degree in relevant field. 3+ years of market research experience in a client facing role Excellent written, verbal, presentation and phone communication skills with the ability to adapt conversations for technical and non-technical audiences. Knowledge of SPSS and/or other quantitative reporting tools desirable. Familiarity with online data collection tools (e.g. Qualtrics, Decipher, etc.). Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279:The annual salary range for this position is $96,000.00-$186,000.00 San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00 Bentonville, Arkansas US-09401:The annual salary range for this position is $80,000.00-$155,000.00Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:- Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales Primary Location... 221 River St, Hoboken, NJ 07030, United States of America
Walmart Glassdoor Company Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Walmart DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Walmart
Walmart CEO photo
Doug McMillon
Approve of CEO

Average salary estimate

$141000 / YEARLY (est.)
min
max
$96000K
$186000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Strategic Account Management, Walmart

Walmart is on the lookout for a passionate and analytical professional to step into the role of Manager, Strategic Account Management in Rockville Centre, NY. If you're customer-centric and thrive in a dynamic environment, this is an amazing opportunity to join our vibrant Research Team. In this key position, you'll be the primary point of contact for clients, focusing on our proprietary Customer Perception primary research product. You'll be responsible for cultivating strong relationships and providing exceptional service, ensuring that our clients can leverage data effectively to tackle their business challenges. As a product ambassador, you'll lead projects from inception to execution, manage training programs, and continuously seek ways to enhance our offerings based on market trends and user feedback. Your analytical skills will shine as you engage with cross-functional teams, ensuring all stakeholders are aligned and informed. If you have a proven track record in market research and client engagement, and love working in a fast-paced environment, this role will provide you with the chance to make a significant impact and can be a defining moment in your career. Join Walmart, and let’s change the way the world interacts with data, one partnership at a time!

Frequently Asked Questions (FAQs) for Manager, Strategic Account Management Role at Walmart
What are the key responsibilities of the Manager, Strategic Account Management at Walmart?

The Manager, Strategic Account Management at Walmart is responsible for managing client relationships related to the Customer Perception primary research product. This includes project management from proposal creation to final delivery, conducting training programs, and acting as a trusted advisor to clients, ensuring their needs are met while delivering exceptional customer satisfaction.

Join Rise to see the full answer
What qualifications are necessary for the Manager, Strategic Account Management position at Walmart?

To qualify for the Manager, Strategic Account Management position at Walmart, candidates should possess a Bachelor's degree in a relevant field and have at least three years of market research experience in a client-facing role. Familiarity with quantitative reporting tools such as SPSS and strong communication skills are also essential.

Join Rise to see the full answer
How does Walmart support the growth of Manager, Strategic Account Management professionals?

Walmart fosters the development of Manager, Strategic Account Management professionals through ongoing training programs, mentorship opportunities, and a collaborative work environment that encourages innovation. Employees have access to a wide range of tools and resources to enhance their skills and knowledge, thus supporting career advancement.

Join Rise to see the full answer
What can candidates expect in terms of company culture at Walmart for this role?

Candidates can expect a supportive and inclusive company culture at Walmart, where diversity is celebrated, and every team member is encouraged to bring their whole self to work. The atmosphere is collaborative and focused on empowering employees to achieve their best while contributing to the company's mission of serving customers.

Join Rise to see the full answer
What type of projects will the Manager of Strategic Account Management handle?

As the Manager of Strategic Account Management at Walmart, you'll manage various research projects, including proposal creation, questionnaire design, and fieldwork management. You will focus on understanding client challenges and tailoring data-driven solutions that align with their business goals, providing a meaningful impact through your work.

Join Rise to see the full answer
Common Interview Questions for Manager, Strategic Account Management
Can you describe your experience with managing market research projects?

In your response, detail specific projects you've managed, emphasizing your role and the outcomes. Be sure to illustrate your understanding of the market research process, from proposal creation through to result analysis, and highlight how you ensured client satisfaction throughout.

Join Rise to see the full answer
How would you approach training clients on Walmart's Customer Perception product?

Discuss your training strategy, emphasizing your ability to tailor content to the audience's needs. Highlight any tools or methodologies you’ve used in the past to facilitate effective learning and retention among different client demographics.

Join Rise to see the full answer
What strategies do you use to build strong relationships with clients?

Outline your principles for establishing and maintaining client relationships, such as transparency, regular communication, and proactive problem-solving. Provide an example of a successful relationship you've nurtured and the strategies that led to its success.

Join Rise to see the full answer
How do you manage multiple projects under tight deadlines?

Explain your project management techniques, including prioritization, time management, and any tools you utilize. Provide an example of a time you successfully managed multiple deadlines and the impact it had on your projects and clients.

Join Rise to see the full answer
What role does data play in your decision-making process?

Discuss your analytical approach to business challenges, including how you collect, interpret, and apply data to inform strategies and recommendations. Provide a concrete example illustrating your data-driven decision-making process.

Join Rise to see the full answer
Can you provide an example of how you've addressed a client challenge?

Share a specific instance where a client faced a challenge and how you approached it. Highlight your problem-solving skills, the actions you took, and the ultimate resolution that benefitted the client.

Join Rise to see the full answer
How do you stay updated on market trends in research and data analytics?

Discuss your methods for keeping current, such as attending industry conferences, reading relevant publications, or participating in online forums. Mention any specific resources you rely on for insights into market research trends.

Join Rise to see the full answer
What tools or software are you proficient in that would aid in this role?

List relevant software tools you are experienced with, especially any market research or data analysis tools like SPSS or Qualtrics. Discuss how these tools have helped you achieve successful project outcomes in previous roles.

Join Rise to see the full answer
What motivates you to work in market research and client management?

Reflect on your passion for uncovering insights through data and your drive to help clients make informed decisions. Describe how this motivation has influenced your career path and the satisfaction you've derived from successful client engagements.

Join Rise to see the full answer
How would you approach product updates based on client feedback?

Explain your strategy for collecting feedback and identifying trends for product improvement. Provide an example where client input led to a significant product update that enhanced user satisfaction or performance.

Join Rise to see the full answer

"To save people money so they can live better.”

6424 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 2, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!