Pre-Sales Solutions Consultant (remote in Germany)

As a Pre-Sales Solutions Consultant at Pulsora, you will be deeply involved in various responsibilities, ranging from conducting tailored product demonstrations and leading software implementations to managing relationships with new clients. You’ll work alongside Account Executives and the engineering team to ensure that customers fully understand and can leverage Pulsora's platform effectively. Your role is crucial in converting technical requirements into actionable insights that enhance customer productivity and satisfaction.

To be successful as a Pre-Sales Solutions Consultant at Pulsora, candidates typically need to have 5-10 years of work experience in technical solutions and a Bachelor's degree in business, computer science, or engineering. A solid understanding of software implementation for SaaS platforms, along with technical skills in DMBA, SQL, and Python is essential. Familiarity with ESG practices and carbon emissions reporting standards like CDP or SASB is a plus.

The team culture at Pulsora is founded on values like integrity, respect, and a passion for excellence. As a Pre-Sales Solutions Consultant, you will work with a diverse group of talented individuals who are committed to making a positive change in the world. The environment encourages collaboration and personal growth within a hybrid-friendly setup that allows for both in-office and remote work.

Pulsora is committed to supporting its Pre-Sales Solutions Consultants through continuous learning and professional development opportunities. You’ll have access to experienced team members to guide you as you engage with customers. Moreover, the company’s focus on constructive feedback and innovative problem-solving helps pave the way for your success in addressing client needs and enhancing the product offerings.

As a Pre-Sales Solutions Consultant at Pulsora, you will work on a variety of projects, from leading product demonstrations to spearheading enterprise-level implementations in diverse industries. You'll be involved in analyzing customer needs, designing tailored solutions, and working directly with clients to ensure they can effectively utilize the Pulsora platform, making your role both impactful and rewarding.

In your response, highlight your previous roles involving SaaS platforms, detailing specific projects where you contributed to sales engineering, product demos, and customer implementations. Emphasize your understanding of customer needs and how your technical solutions improved their efficiency.

Focus on your ability to tailor each demo to the specific interests and needs of the audience. Discuss how you assess their requirements beforehand and customize your presentation to showcase how Pulsora can effectively solve their challenges.

Talk about your approach to customer success, including regular check-ins, running quarterly business reviews, and providing ongoing support. Stress the importance of understanding customer feedback to ensure they are achieving their desired outcomes with the product.

Explain that your first step would be to listen carefully to the client's concerns and gather specific feedback. Then, outline a plan to address those issues, whether that involves further training, adjustments to the implementation, or collaborating with the engineering team to resolve technical problems.

Showcase a specific project where you played a key role in software implementation, highlighting your tasks and responsibilities, challenges faced, and how you overcame them. Emphasize the positive outcomes for the client and what you learned from the experience.

Identify the critical technical skills relevant to the role, such as proficiency in SQL, data modeling, or familiarity with analytics tools. Relate these skills back to how they enable you to effectively address client questions and demonstrate the platform’s capabilities.

Discuss your ability to multitask and prioritize projects by assessing their urgency and impact on the business. Mention tools or frameworks you use to manage your time efficiently, ensuring that each client receives dedicated attention.

Demonstrate that you’ve researched Pulsora by discussing the company’s mission, its technology solutions for ESG, and how they aim to empower organizations to manage their environmental initiatives. Mention any specific features of the product that resonate with you.

Mention the resources you utilize, such as industry publications, online courses, webinars, or networking groups. Share how staying informed enables you to provide better insights and solutions to clients.

Convey your passion for sustainability and technology, along with the excitement of being part of a startup that is making a difference. Discuss how your background aligns with Pulsora's values and mission, and express enthusiasm for contributing to the team’s success.