Pre-Sales Solutions Consultant (hybrid in Munich)

As a Pre-Sales Solutions Consultant at Pulsora, your primary responsibilities will include conducting tailored product demonstrations, collaborating with Account Executives, leading enterprise implementations, and managing customer success initiatives. You'll act as the technical liaison for customers, analyzing their needs to design effective solutions while ensuring they maximize productivity with our sustainability platform.

To become a Pre-Sales Solutions Consultant at Pulsora, candidates should have 5-10 years of work experience in technical solutions, ideally with a background in SaaS sales engineering or technical consulting. A bachelor's degree in business, computer science, engineering, or information systems is also preferred. Familiarity with ESG standards and technologies such as SQL, Java, and analytics tools is a plus.

The Pre-Sales Solutions Consultant plays a crucial role in customer success at Pulsora by leading quarterly business reviews, managing relationships, and supporting customers during their annual data collection and reporting cycles. Your insights and technical expertise will enable customers to harness the full capabilities of our platform, ensuring productive outcomes.

As a Pre-Sales Solutions Consultant at Pulsora, you will engage with a diverse array of industries and departments. This exposure will provide you with valuable insights into different organizational needs and sustainability challenges, allowing you to tailor your solutions effectively and contribute to their initiatives.

Key skills for success as a Pre-Sales Solutions Consultant at Pulsora include a strong technical understanding of software engineering concepts, excellent communication and presentation abilities, and the capacity to analyze customer requirements. Additionally, being self-motivated and adaptable in a startup environment is crucial for thriving in this role.

In your answer, discuss your previous experience working with SaaS products, focusing on your role in sales engineering or technical consulting. Highlight specific projects where you successfully implemented solutions for clients and how that experience prepares you for the Pre-Sales Solutions Consultant role at Pulsora.

Describe your process for preparing and tailoring product demonstrations to align with the unique needs of each potential customer. Emphasize the importance of understanding the client’s pain points and how you effectively communicate the value of the product to address those concerns.

Explain your organizational techniques, such as using project management tools, prioritizing tasks, and setting clear timelines. Discuss how you stay focused and maintain communication with stakeholders while juggling various projects, which is vital in the dynamic environment at Pulsora.

Talk about your methodology for enterprise implementations, including initial assessments, stakeholder engagement, and the importance of maintaining open communication throughout the process. Highlight examples of successful implementations you’ve led in the past, showcasing your ability to manage projects effectively.

Share a specific instance where you encountered a challenging technical question from a customer. Explain how you researched or collaborated with your engineering colleagues to provide a comprehensive answer, showcasing your problem-solving skills and commitment to customer success.

List the tools and technologies you have hands-on experience with, such as SQL, DMBA, and analytics software. Discuss how your familiarity with these technologies can enhance your performance as a Pre-Sales Solutions Consultant at Pulsora, particularly when addressing customer queries.

Provide details about a team project where you played a significant role. Emphasize how you collaborated with others, contributed your technical expertise, and ensured the project was completed successfully. This will demonstrate your ability to work in a team-oriented environment at Pulsora.

Explain your approach to staying informed about industry developments, such as following relevant publications, attending webinars, or being part of professional networks. This showcases your proactive attitude and commitment to contributing to Pulsora's goals.

Share your personal motivations for working in a startup, such as the opportunity to contribute to meaningful projects, the dynamic work culture, or the chance to influence a growing company. This will highlight your enthusiasm for joining Pulsora's journey.

Discuss your strategies for forging strong relationships with customers, such as active listening, understanding their challenges, and providing timely solutions. Highlight any past experiences where you successfully built rapport with clients, reinforcing your capacity as a Pre-Sales Solutions Consultant.