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Pre-Sales Solutions Consultant (remote in Ireland)

Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup.  It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast! 

About the Role 

You will be an early member of Pulsora’s Solutions Consultant team and play a pivotal role in our growth. You will perform sales engineering, lead enterprise implementations across the region, and manage customers within customer success. You will be the technical face to our customers, collaborating with end-users to help turn questions into answers and insights! Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). Plus, you will gain exposure through a variety of customer engagements in different industries, departments, and geographies. 

Day to day responsibilities: 

  • Lead product demonstrations to prospects, tailoring each demo specifically to the customer needs. Learn all asset classes within Pulsora to pitch the product through many different industry lenses and to different personas

  • Collaborate with Account Executives to conduct compelling virtual and in-person meetings to prospects

  • Hands-on creation and delivery of configured demos, POC's and pilots, in conjunction with the Engineering team, including understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow 

  • Completion of RFPs and RFIs for prospects with an extreme attention to detail, tailoring each response specifically to the prospects use case

  • Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables 

  • Develop expertise of our product and industry to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product 

  • Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond

  • Lead customer success for customers, running quarterly business reviews, maintaining relationships, and helping them launch their annual collection/reporting cycles

About you 

  • Previous experience as a sales engineer for a SaaS business

  • Previous experience in an enterprise software  implementation or technical consultant role, ideally working with a startup / emerging SaaS platform

  • Possess a technical understanding in the following areas: DMBA, SQL, BPM, analytics (Apache Superset), Java, JavaScript, Python, and general open-source tech

  • Proven track record of success in leading customers through software implementation and solutions configuration projects

  • Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is a plus

  • Thrive on juggling projects, multitasking, and working with offshore teams primarily in India 

  • Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment 

  • You have experience: 

    • 5-10 years of work experience in technical solutions

    • Bachelor’s in business, computer science, engineering, information systems or equivalent

Why work at Pulsora?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!

  • Ideally have industry and market knowledge of ESG and sustainability

  • The company will pay with salary, equity, and benefits

  • You’ll get to work on problems that are hard and important

  • You get to work on a solution that helps the planet and helps us all

  • You’ll be joining an extraordinary team at the beginning of an extraordinary journey

  • Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)

Pulsora Core Values

  • Integrity

  • Intellect

  • Respect for all our stakeholders

  • Passion for excellence

  • Constructive candor

Join us and become a driver for positive change!

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Pre-Sales Solutions Consultant (remote in Ireland), Pulsora, Inc.

If you're looking to join a passionate and innovative team that's making a real difference, look no further than the Pre-Sales Solutions Consultant role at Pulsora! Launched in 2021, Pulsora is a rapidly growing Silicon Valley software startup dedicated to transforming how enterprises manage their environmental, social, and governance (ESG) initiatives. In this remote position based in Ireland, you'll become an integral part of our Solutions Consultant team, lending your expertise to shape our product line and drive customer success across various industries. Each day will bring exciting challenges as you perform sales engineering, lead enterprise implementations, and collaborate closely with customers to turn their inquiries into valuable insights. You'll have the opportunity to deliver tailored product demonstrations, create engaging proofs of concept, and work hand-in-hand with our stellar engineering team to ensure our clients are getting the most out of our innovative platform. With a focus on building relationships and maximizing productivity for our customers, your contributions will directly impact our growth trajectory. At Pulsora, we're committed to improving our world, one enterprise at a time, and as part of our team, you'll not only work on interesting problems but also help shape a sustainable future. So, if you're a self-motivated individual with a love for technology, a knack for consulting, and significant experience in technical solution implementation, we want to hear from you!

Frequently Asked Questions (FAQs) for Pre-Sales Solutions Consultant (remote in Ireland) Role at Pulsora, Inc.
What does a Pre-Sales Solutions Consultant do at Pulsora?

A Pre-Sales Solutions Consultant at Pulsora plays a key role in driving business success by conducting product demonstrations, leading enterprise implementations, and collaborating with customers to understand their needs. This role involves a deep technical understanding to tailor solutions effectively and provide valuable insights to both prospects and existing customers.

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What qualifications are needed to become a Pre-Sales Solutions Consultant at Pulsora?

To qualify for the Pre-Sales Solutions Consultant position at Pulsora, candidates should have 5-10 years of experience in technical solutions, particularly in a SaaS environment. A strong background in areas like SQL, Java, and analytics is crucial, along with experience in enterprise software implementation or technical consulting roles.

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What are the responsibilities of a Pre-Sales Solutions Consultant at Pulsora?

Responsibilities include leading tailored product demonstrations, performing hands-on demo configurations, completing RFPs, analyzing customer needs for optimal solution design, and driving enterprise implementations in the EMEA region, all while focusing on maintaining customer relationships to ensure their success.

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How does Pulsora support the professional growth of its Pre-Sales Solutions Consultants?

At Pulsora, we encourage professional growth through exposure to a variety of customer engagements, rigorous collaboration with a talented engineering team, and opportunities to refine your expertise in the ESG space. We also foster a supportive remote work culture that values continuous learning.

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What is the work culture like for a Pre-Sales Solutions Consultant at Pulsora?

Working at Pulsora offers a hybrid-friendly environment, emphasizing collaboration and innovation. We value integrity, respect, and passion while nurturing a constructive candor approach to teamwork. Our culture aligns with our core values and is designed to keep employees motivated and engaged.

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What tools and technology does a Pre-Sales Solutions Consultant use at Pulsora?

As a Pre-Sales Solutions Consultant at Pulsora, you will interact with various technologies including our own sustainability platform, SQL for data handling, and analytics tools such as Apache Superset. Familiarity with programming languages like Java and Python will also be essential in tailoring solutions effectively.

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Can Pre-Sales Solutions Consultants work remotely at Pulsora?

Yes, the Pre-Sales Solutions Consultant role at Pulsora is remote-friendly, allowing team members in Ireland to work from anywhere while collaborating with global colleagues. We encourage a flexible work arrangement that meets both business needs and individual preferences.

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Common Interview Questions for Pre-Sales Solutions Consultant (remote in Ireland)
How would you handle a customer who is skeptical about the Pulsora platform's capabilities?

Engage the customer by actively listening to their concerns, then provide data-backed examples of how our platform has succeeded in similar situations. A tailored demonstration showcasing relevant features could significantly help in addressing their skepticism.

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What strategies do you use to customize product demonstrations for different audiences?

I focus on understanding the audience's specific needs by asking targeted questions before the demo. Then, I select features and use cases that align directly with their industry and persona, ensuring the presentation addresses their unique challenges.

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Describe your experience with software implementation projects.

In previous roles, I've managed several software implementation projects, leading cross-functional teams to define customer requirements, develop custom solutions, and ensure smooth rollouts. I prioritize clear communication and adaptability to meet project timelines and client satisfaction.

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How do you stay updated with the latest trends in sustainability and ESG?

I'm committed to lifelong learning, subscribing to industry newsletters, attending relevant webinars, and participating in professional organizations focused on ESG. This helps me understand emerging trends and apply them to my role at Pulsora effectively.

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Can you discuss a time when you turned a negative customer experience into a positive one?

Absolutely! Once, a customer faced issues during implementation. I took the initiative to personally address their concerns, providing tailored support and additional training. This not only resolved the issues but also significantly improved their trust in our services.

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What do you believe is the most challenging aspect of being a Pre-Sales Solutions Consultant?

One of the most challenging aspects can be balancing the technical side of solutions with the business needs of the customer. I tackle this by maintaining a strong grasp on both perspectives and communicating clearly to bridge any gaps.

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How do you prioritize tasks when managing multiple projects?

I prioritize tasks based on urgency and impact, using project management tools to track progress and deadlines. Regular check-ins with stakeholders also help to ensure alignment and timely adjustments to my priorities.

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What is the role of customer feedback in improving our solutions?

Customer feedback is crucial as it provides direct insights into user experience and expectations. I actively encourage feedback and collaborate with our engineering team to implement changes that enhance the product based on this valuable input.

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How would you advocate for a new feature that you believe is critical for our customers?

I would collect and present data on customer needs and demand for the feature, backed by examples of how it addresses specific challenges. Engaging in discussions with both clients and the engineering team would further strengthen my case.

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Why do you want to work as a Pre-Sales Solutions Consultant at Pulsora?

I’m passionate about sustainability and believe in Pulsora’s mission to make a positive impact. Working as a Pre-Sales Solutions Consultant here would allow me to leverage my technical skills and industry knowledge in a meaningful way, contributing to solutions that genuinely benefit the planet.

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Pulsora is the all-in-one platform for enterprise sustainability management, helping companies collect, report, and improve their ESG and sustainability performance.

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Full-time, hybrid
DATE POSTED
November 27, 2024

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