Quality Engineer

The Quality Engineer at our company in Shelby, OH is primarily responsible for maintaining and ensuring compliance with the Business Management Plan, overseeing ISO 9001 and IATF 16949 standards, and leading internal audits. In addition, you'll manage the corrective action system and quality assurance procedures while addressing customer quality concerns.

To qualify for the Quality Engineer role in Shelby, OH, candidates should have an associate degree or higher in a technical field or Business Management, along with relevant work experience. Certified training in ISO 9001/IATF 16949 and a solid understanding of automotive quality practices are essential, as is a minimum of 2 years in a manufacturing setting.

As a Quality Engineer, your role significantly impacts customer satisfaction by addressing quality issues and ensuring product compliance with established standards. By scrutinizing processes and improving quality measures, you help deliver products that meet or exceed customer expectations.

Quality Engineers at our Shelby, OH location benefit from a competitive salary, along with a comprehensive benefits package that includes health insurance, dental and vision coverage, prescription drug insurance, life insurance, disability insurance, 401k employer match, and paid vacation.

The work environment for a Quality Engineer in Shelby, OH is dynamic and collaborative. You will operate with minimal supervision, interacting regularly with production teams and management to foster a culture of quality and compliance. Your day will include data analysis, team meetings, and hands-on problem-solving activities.

When responding, detail your training and any practical experience you've had with ISO 9001 and IATF 16949. Highlight specific projects you've worked on and how you've contributed to compliance and quality assurance efforts in previous roles.

In your answer, outline your structured approach to root cause analysis. Mention specific methodologies such as the 5 Whys or Fishbone Diagram and provide an example where you successfully identified and resolved a quality issue.

Share the statistical tools you are familiar with, such as Statistical Process Control (SPC) charts, control limits, or Six Sigma methodologies. Discuss a scenario where you applied these tools to enhance quality in a project or process.

Explain your approach to documentation management, including how you ensure compliance with quality auditing standards. Mention any specific software tools you have used and your strategies for keeping documents up-to-date and accessible.

Discuss the importance of collaboration in achieving quality objectives. Provide examples of successful teamwork and how you've communicated effectively with cross-functional teams to resolve quality issues.

Highlight your strategies for keeping up with industry changes, such as attending workshops, following relevant publications, or participating in professional organizations. This demonstrates your commitment to continuous learning and improvement.

Share a specific instance where you identified a quality issue and successfully implemented a corrective action plan. Detail the problem, your analysis, the action taken, and the results achieved.

Offer a narrative of a challenging situation, focusing on your problem-solving skills. Explain the context, the action steps you took, and what you learned from the experience that improved your future work.

Discuss your conflict resolution approach, emphasizing active listening and collaboration. Share an example that illustrates your ability to resolve disputes harmoniously while maintaining quality objectives.

Talk about important quality metrics you monitor, such as defect rates, customer complaints, and audit results. Explain how you use these metrics to assess and improve overall quality performance in a manufacturing context.