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Technology Account Partner - London

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

  • Advising on the power of data, you’ll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.  
  • You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem 
  • You’ll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value. 
  • You’ll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.  
  • You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success  
  • You will make sure that the Quantexa platform is adopted operationally.  
  • You will drive and own governance and relationships through strong quarterly business reviews. 
  • You will ensure customers renew their relationship with Quantexa  

What you’ll bring. 

  • Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives.  You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.
  • Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience and understand the challenges faced by customers.
  • Relationship Management: You have experience working with clients and an aptitude for fostering and nurturing professional relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor
  • Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.   
  • You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team. 

Minimum Qualifications.

  • Significant experience in a Client Partner role or similar consulting services or sales experience.
  • Enterprise software/services selling and implementation/delivery skills.
  • Demonstrated credible product, technology or industry expertise within your assigned industry segment.
  • Ability to develop and maintain relationships at the executive level.
  • Ability to travel as needed.

Our perks and quirks

What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.

We offer

  • Flexible working hours in a hybrid workplace & free access to global WeWork locations & events
  • Pension Scheme with a company contribution of 6% (if you contribute 3%)
  • 25 days annual leave (with the option to buy up to 5 days) + birthday off!
  • Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period
  • Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave
  • Health & Wellbeing: Private Healthcare, EAP, Well-being Days, Calm App, Gym Discounts
  • Team's Social Budget & Company-wide Summer & Winter Parties
  • Tech & Cycle-to-Work Schemes
  • Volunteer Day off
  • Dog-friendly Offices

Our mission

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It's all about you

Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you’re a curious, caring, and authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.

Start. don’t stop – Apply 

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What You Should Know About Technology Account Partner - London, Quantexa

At Quantexa, we're all about collaboration and harnessing the power of data to drive insight and action. As a Technology Account Partner based in London, you'll be at the forefront of helping our clients unlock the true potential of their data. Your role will involve advising customers on how the Quantexa platform can create sustained business value, steering both internal teams and clients towards effective solutions. You’ll work intimately with sales and clients to map out a visionary roadmap for decision intelligence, ensuring that our platform is adopted effectively in their operations. You'll also take the lead on governance, building strong relationships through robust quarterly business reviews and fostering an environment where clients feel supported and valued. Our culture is built on mutual respect and understanding, and your expertise in areas like data management, risk management, and customer intelligence will be key to your success. We’re looking for someone who not only understands the technical details but can also see the big picture, guide clients through complex decisions, and nurture client relationships with confidence. If you’re ready to make an impact in a dynamic, inclusive environment that celebrates diversity and teamwork, we want to hear from you. Join us on this exciting journey to harness the complexities of data for a better future!

Frequently Asked Questions (FAQs) for Technology Account Partner - London Role at Quantexa
What are the responsibilities of a Technology Account Partner at Quantexa?

As a Technology Account Partner at Quantexa, your primary responsibilities will include advising customers on leveraging their data effectively, steering deployment decisions, and defining a strategic roadmap for decision intelligence. You’ll also collaborate with sales and product teams to ensure project success and foster strong customer relationships to promote continued engagement with Quantexa.

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What qualifications are needed for a Technology Account Partner position at Quantexa?

To be a successful Technology Account Partner at Quantexa, you should have significant experience in a Client Partner role or consulting. Familiarity with enterprise software services, strong relationship management skills, and technology expertise in areas like data management or fraud detection are crucial. You should also be comfortable developing relationships at the executive level.

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How does a Technology Account Partner contribute to Quantexa's culture?

Technology Account Partners play a vital role in Quantexa's culture by fostering collaboration and inclusivity. Your ability to communicate effectively, build trust with clients, and work as a team player internally is essential. Embracing diverse perspectives and empowering others will help enhance the collective success of our organization.

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What kind of growth opportunities exist for a Technology Account Partner at Quantexa?

At Quantexa, Technology Account Partners are encouraged to grow through continuous learning, professional development, and leadership opportunities. The collaborative culture promotes knowledge sharing and mentorship, allowing you to build your career while contributing significantly to clients' success.

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What benefits does Quantexa offer to Technology Account Partners?

Quantexa offers a comprehensive range of benefits for Technology Account Partners, including flexible working hours, a pension scheme with employer contributions, generous annual leave, health and well-being support, and social engagement opportunities. Additionally, there are provisions for family leave and various work-life balance perks.

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Common Interview Questions for Technology Account Partner - London
Can you describe your experience with data management or financial crime domains?

Illustrate your relevant experience in these areas, focusing on specific projects where you utilized data management techniques or addressed financial crime challenges. Providing quantifiable outcomes or improvements can help demonstrate your expertise effectively.

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How do you approach building relationships with clients?

Discuss your relationship-building strategies, emphasizing listening, communication, and constant engagement. Highlight a specific example where your approach led to a lasting partnership with a client.

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What steps do you take to ensure customer satisfaction?

Explain how you prioritize customer needs by actively seeking feedback, regular communication, and delivering results that align with their expectations. Share an instance where you exceeded a client's expectations.

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How do you stay updated with industry trends relevant to your role?

Share the strategies you use to keep informed about industry changes, such as attending webinars, reading industry publications, or networking with peers. This shows your commitment to continual learning.

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Can you provide an example of a successful project you led with a client?

Be ready to narrate a specific project from inception to execution. Include your role, the challenges faced, how you overcame them, and the quantifiable impact the project had on the client’s business.

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How would you handle a disagreement with a client regarding a strategic decision?

Discuss your conflict resolution skills, emphasizing the importance of understanding the client's perspective, careful communication, and striving for a win-win scenario.

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What is your experience with presenting to executive-level clients?

Describe your experiences, focusing on how you prepare, engage your audience, and communicate complex information effectively. Highlight any successful presentations you’ve conducted.

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How do you evaluate the effectiveness of a deployed solution?

Explain your approach to measuring success, such as establishing KPIs, soliciting client feedback, and continuously assessing performance to ensure that the solution meets its intended business goals.

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What challenges have you faced in previous roles, and how did you overcome them?

Share a challenge relevant to the Technology Account Partner role and detail the steps you took to overcome it, highlighting your problem-solving skills and resourcefulness.

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How do you envision the future of decision intelligence?

Discuss your thoughts on emerging trends in decision intelligence, the role of data in shaping business strategies, and how companies, like Quantexa, can leverage these developments to drive growth and innovation.

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Quantexa’s Contextual Decision Intelligence is a new approach to data that gives organizations the ability to connect internal and external data sets to provide a single view, enriched with intelligence about the relationships between people, pla...

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Full-time, hybrid
DATE POSTED
January 15, 2025

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