Sales Engineer, Solutions Consulting (US remote)

As a Sales Engineer at Quiq, you will serve as a technical expert and advisor, leading discovery sessions to understand customer needs, designing tailored solutions, and collaborating with cross-functional teams to support account strategies. You'll be responsible for demonstrating our product capabilities, conducting technical discussions, and contributing insights that help close new business opportunities.

Candidates for the Sales Engineer role at Quiq should have 3–5+ years of experience in a similar position within a B2B software environment, strong technical skills in cloud architectures and integration technologies, and the ability to present complex solutions to diverse audiences. Familiarity with AI tools and programming languages like Python or JavaScript is a plus.

Quiq's Sales Engineers play a vital role in customer engagement by leading technical discussions, conducting demos, and ensuring alignment on technical deliverables. By understanding customer pain points and using insights to design tailored solutions, you help clients realize the full potential of Quiq’s capabilities.

At Quiq, we value candidates who are trusted advisors and skilled communicators, able to build relationships across technical and business stakeholders. The ideal Sales Engineer will thrive in problem-solving situations, enjoy storytelling, and be passionate about continuous learning within the fields of customer experience and emerging technologies.

Quiq fosters an environment of continuous improvement, encouraging Sales Engineers to share insights, refine processes, and engage in professional development. By staying ahead of industry trends and actively participating in team contributions, you'll have plenty of opportunities to grow both technically and in your career.

When answering this question, highlight your previous experience with integration technologies such as REST APIs and cloud-based systems. Use specific examples to illustrate how you successfully implemented solutions, and discuss the challenges you faced and how you overcame them.

Share your approach to leading discovery sessions by discussing the importance of understanding customer pain points and desired outcomes. Explain your techniques for asking the right questions and actively listening to ensure you capture all necessary insights.

Discuss how you analyze customer needs and pain points, utilizing insights gained during discovery sessions to tailor solutions effectively. Mention your collaboration with cross-functional teams to ensure alignment and buy-in from various stakeholders.

Explain your approach to handling objections by emphasizing the importance of listening to client concerns. Describe how you address objections with facts, clarify misunderstandings, and demonstrate solutions that directly tackle the client’s specific issues.

When answering, recount a specific instance where your demo resulted in a significant impact, such as closing a deal or securing a partnership. Focus on the preparation, customization, and how you effectively communicated the value of your solution.

Showcase your knowledge of CX best practices by discussing trends and strategies that enhance customer interactions. Relate this back to how your role as a Sales Engineer can influence CX outcomes through effective solution design.

Detail your methods for staying informed about industry trends, such as following relevant publications, attending webinars, or participating in professional networks. Explain how this knowledge empowers you in your role as a Sales Engineer.

Emphasize your collaboration skills, ability to communicate effectively, and your approach to working closely with team members from sales, product, and engineering. Provide examples of how these interactions have led to successful project completions.

Use the STAR method to narrate a challenge you faced, the actions you took to solve it, and the positive outcome it led to. This showcases your problem-solving skills and ability to maintain customer satisfaction.

Discuss your insights into customer experience and how by sharing market feedback and trends, you can help refine product offerings. Reference your understanding of competitive landscapes as a means to position Quiq advantageously in the market.