Case Manager - TCM

As a Case Manager - TCM at RADIAS Health, your primary responsibilities will include developing and implementing treatment plans, facilitating access to necessary services, and conducting regular face-to-face visits with clients. You'll play a crucial role in monitoring progress and adhering to compliance standards required by Minnesota Rule Chapter 9520, along with providing education and support to clients and their families.

To apply for the Case Manager - TCM position at RADIAS Health, you need a Bachelor’s degree in behavioral sciences or a related field, alongside 2,000 hours of supervised experience with individuals diagnosed with serious mental illness or substance use disorders. Alternatively, a master's or graduate degree may qualify you. If you don’t have a degree, you’ll need 4,000 hours of relevant experience. A valid driver's license and access to a vehicle are also required.

A Case Manager - TCM at RADIAS Health can expect a comprehensive benefits package which includes four weeks of accrued PTO, 12 paid holidays, medical, dental, and vision insurance, flexible spending accounts, tuition reimbursement, and a robust retirement plan with employer matching. Additional perks include reimbursement for professional licensure fees, wellness programs, and pet insurance.

The work schedule for a Case Manager - TCM at RADIAS Health typically ranges from Monday to Friday, either from 8 am to 4 pm or 9 am to 5 pm. There is also an option for four ten-hour days to maintain a full-time schedule, making it important for candidates to have flexibility in their daily routines.

Yes, RADIAS Health offers a hybrid working model for the Case Manager - TCM role, combining in-person community engagement with the flexibility of working from home. This setup allows you to effectively balance your time between client visits and administrative responsibilities.

Building rapport with clients as a Case Manager involves active listening, demonstrating empathy, and showing genuine interest in their well-being. Sharing relevant experiences and maintaining a clear and open line of communication can help clients feel safe and understood, fostering a trustful relationship.

Developing an effective treatment plan begins with a comprehensive assessment of the client's needs and goals. It's important to collaborate with the client and possibly their family to set achievable, measurable objectives. Regularly reviewing and adjusting the plan ensures that it remains relevant to the client's evolving circumstances.

In one challenging case, I worked with a client who was resistant to treatment. I focused on building rapport and gradually introduced treatment options while respecting their autonomy. By setting small, attainable goals and celebrating progress, I was able to engage the client in the therapeutic process.

My approach to coordinating services involves thorough communication with service providers and actively seeking culturally sensitive resources for clients. Establishing a network of contacts and understanding each client's unique needs enables me to streamline access to essential services.

Staying organized while managing multiple cases requires effective time management, utilizing digital tools to track appointments, treatment plans, and documentation. Prioritizing tasks based on client needs and deadlines allows me to maintain clarity and ensure no detail is overlooked.

Handling sensitive information involves adhering to confidentiality protocols and ensuring that client data is kept secure. I ensure that discussions regarding any sensitive information are respectful and in compliance with relevant regulations, maintaining trust throughout the relationship.

I believe in presenting information to clients in a clear and accessible manner, using common language to avoid jargon. Engaging clients in discussions about their treatment options and encouraging questions helps empower them to take an active role in their recovery process.

Family members can play a pivotal role in the treatment process. I encourage their involvement and provide education on the client's condition and available support resources, ensuring that all parties work collectively towards achieving treatment goals.

Ensuring compliance with regulatory requirements involves staying updated on relevant laws and guidelines, regularly reviewing client files for adherence, and participating in training sessions. Collaboration with the clinical supervisor helps maintain high standards of practice.

I am deeply motivated by the opportunity to support individuals in their recovery journey. Witnessing clients gain independence and improve their quality of life inspires me, as my role allows me to contribute positively to their personal stories and community well-being.