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Communications Lead, Product and Analyst

About Ramp

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year.


Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.


Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.


About the Role

Ramp is one of the fastest growing startups in history. Much of that success comes down to how fast we build. Our engineers ship features in days, not months – and fix bugs in hours, not weeks. We move at High.Speed.Velocity and take our work, not ourselves, seriously. Now, we're ready for someone who can tell a story capturing it all. That's where you come in.

We’re looking for our first Product and Partner Communications hire at Ramp, reporting to the Head of Communications. This role comes with a lot of freedom and responsibility. While you won’t be building from scratch, there’s a lot to get creative around.

Our ideal candidate is someone who is a product manager at heart (and just so happens to be amazing at the written word). Your best day is one where you capture the essence of what a product is about so that customers, analysts, and employees understand its true value. You move fast but methodically: you know how to balance building a long-term narrative with executing quickly in the here and now. And you’re multilingual, able to speak the language of engineers, customers, product leads, and analysts. If you have fintech experience, that’s a massive plus.

If this sounds like you, we’d love to talk!

This role is ideally based out of either New York, San Francisco, or Miami – but is open to remote.

What You’ll Do

  • Product and partner communications

    • Own the creation of our product and partner narrative, developing messaging that clearly communicates Ramp’s value proposition to our key audiences.

    • Collaborate with Product, Product/Partner Marketing, and Engineering to build a launch calendar and set of criteria for communicating new products, features, and partner momentum.

    • Identify high-impact media opportunities and secure placements in relevant outlets for our audiences.

    • Build strong relationships with key journalists and social media influencers.

    • Collaborate with the rest of Communications and Brand Marketing to create written, visual, and video content that makes product news fun and memorable (let’s get some personality in there!).

    • Prepare executives and subject matter experts ahead of media or speaking engagements.

  • Analyst relations

    • Build an AR program that ensures strong performance in core areas and helps us expand to additional market categories.

    • Identify and engage with key industry analysts and firms. Establish and nurture strong relationships through regular updates, briefings, and events.

    • Prepare Ramp executives for analyst interactions with briefing materials and key messaging.

    • Leverage analyst feedback internally to inform communications, sales enablement, product marketing, and development.

    • Analyze the impact of AR activities on market perception and business outcomes.

What You Need

  • 8+ years experience in communications or related fields.

  • Succinct writing skills that infuse personality and humanity (i.e., you write like people talk).

  • High technical acumen.

  • Experience in or high desire to learn about fintech.

  • A creative spirit, with an ability to story-tell across mediums, including video, visual design, and the written word.

Nice to Haves

  • Experience in video production, editing, or graphic design.

  • Experience in analyst relations.

Compensation

For candidates located in NYC or SF, the pay range for this role is $158,500 - $217,900.

For candidates located in all other locations, the pay range for this role is $142,600 - $196,150.

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support to NYC or SF

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice

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CEO of Ramp
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Eric Glyman
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Average salary estimate

$180250 / YEARLY (est.)
min
max
$142600K
$217900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Communications Lead, Product and Analyst, Ramp

Join Ramp, a pioneering financial operations platform based in New York City, as our first Communications Lead for Product and Analyst! In this dynamic role, you'll get the chance to tell the compelling stories behind our innovative products and engage with key industry players. If you have a knack for transforming complex ideas into relatable messages and are eager to collaborate across various teams, this position is for you. You'll own the narrative that showcases Ramp's unique value proposition, ensuring that customers, analysts, and employees are all on the same page. Your day-to-day will involve coordinating with Product, Marketing, and Engineering teams to launch new products and features while capturing media interest that amplifies our story. If fintech excites you and the idea of shaping strategic communications at a rapidly growing startup sounds thrilling, we want to hear from you! This is not just a role; it's an opportunity to make a significant impact and help define how we communicate innovation.

Frequently Asked Questions (FAQs) for Communications Lead, Product and Analyst Role at Ramp
What responsibilities does the Communications Lead at Ramp have?

The Communications Lead at Ramp is responsible for creating a compelling product and partner narrative, collaborating with various teams to establish a launch calendar for new products and features, and building relationships with journalists and media influencers. The role also involves analyst relations, strategic communications planning, and the creation of engaging content that highlights Ramp's innovative offerings.

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What qualifications are required for the Communications Lead role at Ramp?

Ramp seeks candidates with 8+ years of experience in communications or related fields, strong writing skills infused with personality, and high technical acumen. An interest in fintech is a considerable plus, along with experience or a desire to excel in storytelling across various mediums such as video and visual design.

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How does the Communications Lead support Ramp's product launches?

The Communications Lead will collaborate closely with Product, Product/Partner Marketing, and Engineering teams to develop communication strategies and timelines for new product launches at Ramp. This includes generating the necessary messaging that aligns with the company's value proposition and engaging media outlets to ensure strong visibility.

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What kind of writing skills are important for the Communications Lead position at Ramp?

The Communications Lead should possess succinct writing skills that convey ideas clearly while capturing the essence of Ramp’s offerings. An ability to write in a conversational style, similar to how people talk, is essential in making the communication relatable and engaging for different audiences.

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Is fintech experience necessary for the Communications Lead role at Ramp?

While a background in fintech is not strictly required, having experience in the financial technology sector is highly desirable for the Communications Lead role at Ramp. Familiarity with industry concepts can significantly enhance communication effectiveness with stakeholders.

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Common Interview Questions for Communications Lead, Product and Analyst
How would you approach creating a product narrative for Ramp?

Start by understanding the product's unique selling points and the audience's needs. Gather insights from product managers and engineers. Craft a narrative that highlights how Ramp’s products solve specific pain points, using customer stories and data-driven results to build credibility.

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What strategies would you use to engage with key journalists?

Build relationships through personalized outreach, by sharing unique angles or stories that align with their interests. Attend industry events and follow up with reporters after events. Maintain ongoing communication by providing valuable updates and insights that cater to their audience's needs.

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Can you give an example of a successful campaign you’ve managed?

Describe a specific campaign where you identified successful messaging and execution strategies. Highlight the process you undertook, the metrics used to measure success, and how you adjusted based on feedback, illustrating your ability to achieve tangible results.

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What is your experience with analyst relations?

Share any previous engagement you’ve had with analysts, focusing on building valuable relationships, facilitating briefings, and how you’ve utilized analyst feedback to inform product and communication strategies.

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How do you balance quick execution with long-term narrative building?

Discuss your prioritization skills and methods for agile responses combined with strategic planning. Emphasize the importance of maintaining brand consistency while adapting to immediate opportunities without sacrificing the overall narrative.

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How would you define Ramp’s value proposition to potential partners?

Frame Ramp's value proposition around time and cost savings through its comprehensive platform. Focus on how Ramp simplifies financial operations, making it appealing to diverse business types, while fostering a compelling collaborative environment.

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What role do you think storytelling plays in communications?

Storytelling is crucial in making information relatable and memorable. Effective storytelling helps to humanize data and forge connections with audiences, which is essential in communicating Ramp’s complex products and services.

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What techniques do you use to keep your writing engaging?

Incorporate anecdotes, vivid descriptions, and a conversational tone to make the writing relatable. Also, consider the target audience and adjust the style to resonate with them, ensuring clarity and engagement at the same time.

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How have you adapted your communication strategies in response to feedback?

Provide an example where you actively sought feedback and were able to implement changes that improved the effectiveness of your communication strategies. This reflects your willingness to learn and pivot for better outcomes.

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What tools or platforms do you use for managing communications?

Share your experience with various communication management tools, content calendars, and any analytics platforms. Provide examples of how these tools helped streamline communications processes and measure success.

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Ramp is a multinational financial technology company headquartered in Manhattan and founded in 2019. We are the fastest-growing corporate card and bill payment platform in the US, and enables billions of dollars in purchases each year.

190 jobs
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BADGES
Badge Flexible CultureBadge Future MakerBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Diversity of Opinions
Empathetic
Fast-Paced
Rise from Within
Work/Life Harmony
Take Risks
Startup Mindset
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Employee Resource Groups
401K Matching
Paid Holidays
Paid Sick Days
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 16, 2025

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