Job details

Account Manager France

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in France.

Job Responsibilities:

Expand and consolidate presence in the assigned territory;
Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
Collaborate with the sales team to identify and grow opportunities within the territory;
Follow-up with existing and new partners in order to provide system training;
Position the brand within the travel trade through ongoing product presentations and networking events;
Address incident issues, ensuring partners support;
Payments control: oversee and ensure accuracy in transaction processing;
Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Maximize and develop API deals with the potential and existing partners.

Relevant Experience. Minimum of 3 year of successful experience in account management or business development of B2B companies within the travel industry;
Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge. Fluent in French and advanced English;
Travel Requirements. Up to 30% of travel time may be required;
Having a car is mandatory;
Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Competence in API technology deals is a plus.

Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.

What You Should Know About Account Manager France, RateHawk

Are you ready to embark on an exciting journey as an Account Manager France with RateHawk? At RateHawk, part of the innovative Emerging Travel Group, we are dedicated to redefining the travel industry. In this remote role, open to candidates residing in France, you will be instrumental in forging and nurturing relationships with our valued partners, including tour operators and travel agencies. Your main goal will be to expand our footprint in the local market and enhance the performance of our signed partners. You'll collaborate closely with our dynamic sales team to spot new opportunities within the region and deliver essential training on our systems to both new and existing partners. As a key representative of our brand, you'll engage in product presentations and networking events to strengthen our presence in the travel trade. Your analytical mindset will come in handy as you provide valuable insights through regular market analysis and comprehensive reporting. You'll be traveling around 30% of your working time, so if you enjoy networking and meeting clients face-to-face, this position is perfect for you. We value innovation and a proactive approach, so if you have at least 3 years of experience in account management within the travel sector, are fluent in French and have a good command of English, we want to hear from you! Join our ambitious and supportive team at RateHawk, where you'll benefit from flexible work schedules, training programs, and unique perks that make this an enviable career choice.

Frequently Asked Questions (FAQs) for Account Manager France Role at RateHawk

What responsibilities does the Account Manager France at RateHawk have?

The Account Manager France at RateHawk is responsible for expanding and consolidating our market presence, maintaining relationships with tour operators and travel agencies, and collaborating with the sales team to identify growth opportunities. Additionally, this role requires providing training to partners, addressing issues effectively, overseeing transaction accuracy, and conducting comprehensive reporting through internal systems.