Customer Care Representative
Skills
- Customer service experience
- Communication skills
- Problem-solving abilities
- Ability to multi-task
- Familiarity with Salesforce and CRM platforms
Responsibilities
- Answer incoming customer calls regarding billing and service inquiries
- Maintain professionalism and establish rapport with callers
- Update customer information in Salesforce
- Stay updated on product knowledge and company policies
- Problem solve to convert frustrated customers into repeat clients
- Meet company productivity and service quality goals
- Adhere to attendance and punctuality guidelines
Education
- High School diploma or equivalent
Benefits
- Competitive pay and performance bonuses
- Medical, dental, and vision coverage
- 401(k) plan with company match
- Tuition reimbursement program
- Flexible time off
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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Realtor.com is a real estate listing website that allows users to post and search for homes and rental properties. They are headquartered in Santa Clara, California.
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