Telco Strategic Account Manager

As a Telco Strategic Account Manager at Red Hat, your primary responsibilities include managing and developing strategic sales business through partnerships in the Telco, Media, and Entertainment sectors. You will define and promote the value propositions of Red Hat's solutions, focusing on both existing and new accounts while guiding sales initiatives and ensuring impactful executive engagement.

To qualify for the Telco Strategic Account Manager position at Red Hat, candidates should have over 6 years of sales experience, particularly in the Telco industry, with a strong history of working with partners or channels in the software sector. Essential skills include exceptional communication, presentation abilities, and a proven track record of increasing revenue and managing successful sales strategies.

The work environment at Red Hat for a Telco Strategic Account Manager is vibrant, inclusive, and flexible. You can expect to interact with diverse teams across various verticals, collaborate on innovative solutions, and contribute to a culture that celebrates individuality while fostering teamwork.

At Red Hat, career development is a priority. As a Telco Strategic Account Manager, you will have access to various professional growth opportunities such as training, mentorship, and a chance to work on innovative projects that enhance your skills. This aligns perfectly with Red Hat's commitment to fostering a collaborative and inclusive environment.

Travel is an important aspect of the Telco Strategic Account Manager role at Red Hat. You will be required to travel across Mexico to engage with partners and customers directly. This opportunity allows you to build strong relationships, understand client needs on a deeper level, and effectively promote Red Hat's offerings in the market.

When building partnerships in the Telco industry, I focus on understanding the unique needs of each partner and aligning our mutual goals. I conduct in-depth research on their business model and key performance indicators to create tailored solutions that demonstrate value and promote long-term collaboration.

I employ several strategies to boost revenue in managed accounts, including analyzing market trends and customer feedback to identify growth opportunities. I also collaborate with partners to develop joint initiatives that leverage Red Hat's technology, ensuring we provide solutions that drive significant ROI.

Handling objections requires active listening and empathy. I take the time to understand the root of the concern and address it by providing relevant case studies or data that showcase the success of our solutions in similar scenarios. This approach builds trust and demonstrates our commitment to their success.

Technology is integral to my sales strategy. I utilize CRM systems to track performance and gather insights on customer interactions, which help me tailor my approach. Moreover, I leverage analytical tools to assess market trends, ensuring our offerings meet evolving customer demands.

To promote Red Hat’s value propositions, I highlight our commitment to open-source innovation and the tangible benefits our solutions bring, such as reduced costs, increased efficiency, and enhanced customer experiences. I ensure that each conversation is tailored to address the specific needs of the partner, illustrating real-world applications of our technologies.

In my last role, I initiated a collaborative project with a key partner that focused on deploying a cloud solution. By coordinating joint marketing efforts and aligning our sales teams, we exceeded our revenue targets by 30% within six months, demonstrating the power of teamwork in sales initiatives.

The biggest challenges in selling to the Telco market often include navigating regulatory environments and adapting to rapidly changing technology demands. Being proactive, developing strong relationships with key stakeholders, and staying informed on industry trends are essential strategies for overcoming these challenges.

I stay motivated by setting clear goals and celebrating small victories along the way. Regularly reviewing my performance metrics keeps me focused on improving my strategies and enhancing my partnership relationships, ensuring that I consistently deliver results.

To ensure successful execution of joint business plans, I involve all stakeholders from the start, establishing clear roles and expectations. Regular check-ins and progress reviews allow us to adapt quickly to any challenges, ensuring that we stay aligned and meet our agreed-upon targets.

During a recent campaign, we faced unexpected competition that threatened our market share. I quickly gathered insights and collaborated with the marketing team to adjust our messaging and highlight unique features of our solution. This flexibility allowed us to recover and ultimately achieve our sales objectives.