GTM Systems Administrator

As a GTM Systems Administrator at Engine, you will manage and optimize key tools such as Outreach, Sendoso, Gong, HubSpot, and ZoomInfo. Your responsibilities include user setup and permissions, maintaining data integrity, supporting HubSpot workflows, and improving GTM processes alongside the RevOps team to enhance operational efficiency.

Engine is looking for candidates who have 2-4 years of experience in marketing or revenue operations, with hands-on expertise in managing tools like Outreach, Gong, and HubSpot. A solid understanding of GTM processes and experience with Salesforce is essential, along with a self-starter mindset to troubleshoot and improve workflows.

At Engine, we value transparency and ownership in our team culture. As a GTM Systems Administrator, you will work closely with various cross-functional teams, particularly RevOps, to identify and implement scalable workflows and automations that foster collaboration and efficiency across departments.

The GTM Systems Administrator at Engine will be responsible for administering outreach tools, managing user permissions and sequences, and ensuring effective integration and support for HubSpot workflows. You will also take the lead in evaluating and implementing new tools to enhance our GTM strategy.

Engine prides itself on having a collaborative and ambitious team culture. As a GTM Systems Administrator, you will be part of a dynamic environment that encourages growth, offers opportunities for cross-functional exposure, and values the input of its employees in shaping the company's strategies and processes.

In your answer, highlight specific projects where you've managed these tools, detailing your role in user setup, automations, and troubleshooting to showcase your ability to enhance team efficiency and solve problems effectively.

Discuss your strategies for monitoring system health, syncing data accurately, and what measures you've implemented in previous roles to prevent data discrepancies and maintain clean data.

Provide examples of how you've collaborated with teams to design and implement scalable workflows or automations. Focus on any specific results achieved through these improvements.

Explain your process for providing support, addressing user inquiries, and creating helpful documentation. Showcase any tools you used for tracking support requests or maintaining documentation.

Articulate a specific challenge, your analytical approach to diagnosing the issue, and the steps you took to resolve it, demonstrating your problem-solving skills and technical knowledge.

Discuss your methodology for evaluating new tools, the criteria you consider, and how you would plan for a smooth integration while ensuring minimal disruption to current workflows.

Share how you've engaged users through training sessions, ongoing support, or feedback loops, ensuring that everyone feels comfortable and empowered with the tools provided.

Provide insight into your organization strategies, discussing how you assess the urgency and impact of tasks to ensure timely delivery while maintaining high-quality standards.

List the automation tools you’ve worked with, detail specific instances where you’ve implemented automation to enhance GTM processes, and showcase measurable results from those efforts.

Demonstrate your understanding of Engine's mission and values, align your skills and experiences with the job description, and express your enthusiasm for contributing to the company’s growth and innovation.