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Freelance Case Management (Owerri)

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

The Case Management Associate is responsible for analyzing and reporting fraud, waste, and abuse data, managing the escalation of emergency cases, conducting mortality investigations, overseeing general case management and care coordination activities, managing at-risk cases, and monitoring ICU admissions of enrollees receiving healthcare services from providers within the Reliance HMO Providers network.  

Responsibilities

  • Analyze claims data, billing records, and other relevant information to identify patterns, anomalies, and potential cases of fraud, waste, and abuse 
  • Utilize data analytics tools and techniques to identify trends, outliers, and potentially fraudulent activities 
  • Collaborate with medical professionals, forensic experts, and internal teams to gather relevant information and conduct thorough investigations 
  • Ensure compliance with applicable laws, regulations, and company policies related to fraud, waste, and abuse investigations, emergency  
  • Case management, mortality investigations, general case management, managing at-risk cases, and ICU admissions 
    • Bachelor’s degree in medicine, nursing, or related disciplines 
    • Knowledge of healthcare operations, fraud prevention, and regulatory compliance. 
    • Experience in conducting fraud, waste, and abuse investigations is preferred. 
    • Knowledge of emergency management protocols and procedures. 
    • Familiarity with mortality review processes and quality improvement initiatives. 
    • Knowledge of legal and regulatory requirements related to fraud, waste, and abuse investigations, emergency care, and case management. 
    • Professional certifications in fraud examination, case management, or related fields (e.g., Certified Fraud Examiner, Certified Case Manager) are advantageous. 
  • At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
    • Competitive Salary and Benefits
      We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
    • Premium Health Insurance
      Comprehensive health coverage for you and your family, because your well-being comes first.
    • Unlimited Leave
      Take the time you need when you need it—no limits, no questions.
    • Meaningful Impact
      Play a key role in transforming customer experiences and shaping healthcare innovation.
    • Collaborative Work Culture
      Join a supportive, inclusive, and team-focused environment that celebrates diversity.
    • Growth Opportunities
      Access tools, mentorship, and resources to elevate your skills and career.
    • Learning & Development Allowance
      We provide an allowance to support your ongoing professional growth and skill enhancement.
  • This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.
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What You Should Know About Freelance Case Management (Owerri), Reliance Health

Are you a meticulous and passionate individual looking to make a notable impact in the healthcare industry? Reliance Health is seeking a Freelance Case Management Associate to join our transformative mission of delivering quality healthcare that's delightful, affordable, and accessible to everyone. From Nigeria to beyond, we pride ourselves on leveraging advanced technology to reshape the healthcare landscape. In this role, you'll engage in critical tasks such as analyzing claims and reporting fraudulent activities while managing emergency cases. Your insights will be vital in overseeing case management activities and coordinating care for at-risk patients, monitoring ICU admissions, and conducting in-depth mortality investigations. We're looking for someone with a background in medicine or nursing and a deep understanding of healthcare operations and fraud prevention. Ideally, you’ll have experience in handling fraud investigations and an eye for details. Plus, if you possess professional certifications in fraud examination or case management, it’s a bonus! At Reliance Health, we appreciate our people, and your success matters to us. You can expect a competitive salary and premium health insurance, unlimited leave, and numerous opportunities for growth and professional development. This is more than just a job for us—it's an opportunity to thrive and contribute meaningfully to healthcare innovation. If you’re ready to make a difference, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Freelance Case Management (Owerri) Role at Reliance Health
What are the main responsibilities of a Freelance Case Management Associate at Reliance Health?

As a Freelance Case Management Associate at Reliance Health, your main responsibilities include analyzing claims data to identify fraud, conducting mortality investigations, managing escalations of emergency cases, and overseeing general case management activities. You will analyze billing records and collaborate with medical professionals and internal teams to conduct investigations while ensuring compliance with relevant regulations.

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What qualifications are required to apply for the Freelance Case Management position at Reliance Health?

To qualify for the Freelance Case Management position at Reliance Health, candidates should possess a Bachelor’s degree in medicine, nursing, or a related field. Additionally, knowledge of healthcare operations, experience in fraud investigations, and familiarity with case management protocols are essential. Professional certifications in fields like fraud examination or case management are also advantageous.

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How does Reliance Health support the professional growth of its Freelance Case Management Associates?

Reliance Health is dedicated to nurturing your career. As a Freelance Case Management Associate, you'll have access to tools, mentorship, and resources designed for career elevation. The company also offers a learning and development allowance to support your ongoing professional growth and skill enhancement.

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What types of cases will I be managing as a Freelance Case Management Associate at Reliance Health?

In your role as a Freelance Case Management Associate with Reliance Health, you will be managing at-risk cases and monitoring ICU admissions among our enrollees. You'll be responsible for ensuring that patients receive the care they need while investigating any anomalies to prevent fraud and improve patient outcomes.

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What benefits can I expect when I work as a Freelance Case Management Associate at Reliance Health?

Working at Reliance Health as a Freelance Case Management Associate comes with numerous benefits such as a competitive salary, comprehensive health coverage for you and your family, unlimited leave for personal needs, and opportunities for professional growth in a collaborative work culture.

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Common Interview Questions for Freelance Case Management (Owerri)
Can you explain your experience with analyzing healthcare claims for fraud detection?

In your answer, describe specific instances where you have successfully identified patterns or anomalies in healthcare claims. Highlight any tools or techniques you utilized during your analysis and emphasize the outcomes of your findings.

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How do you prioritize cases when managing multiple clients as a Case Management Associate?

Effective prioritization involves assessing the urgency and severity of each case. You could explain your methodology for prioritizing based on patient needs, severity of cases, and deadlines while ensuring that no case is overlooked.

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What steps would you take if you suspect fraud in a case?

Outline the steps you would take, such as conducting a thorough investigation, gathering evidence, and collaborating with medical professionals and forensic experts. Highlight your commitment to compliance with laws and policies during the process.

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Describe a challenging case you managed and how you handled it.

Share a specific example of a challenging case, focusing on the obstacles faced and the measures you took to successfully manage the situation. This could involve critical thinking, collaboration with teams, or adapting to unexpected developments.

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How would you manage an emergency case that requires immediate attention?

Explain your approach to managing emergency cases, including rapid assessment of the situation, communication with relevant stakeholders, and ensuring that the appropriate resources are deployed promptly.

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What experience do you have with mortality investigations?

Discuss any experience you have in conducting mortality reviews, highlighting the processes you followed and any outcomes that resulted from your investigations. Emphasize the importance of these reviews for quality improvement.

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What regulatory compliance knowledge do you have that relates to case management?

Describe your knowledge of relevant laws and regulations such as HIPAA, or specific healthcare compliance standards. Give examples of how you’ve ensured compliance in previous positions.

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As a Freelance Case Management Associate, how would you approach collaboration with medical professionals?

Your answer should showcase your ability to communicate clearly, respect different professional roles, and leverage individual expertise in case management. Highlight any past collaboration examples that have led to successful outcomes.

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Why do you want to work with Reliance Health?

Convey your enthusiasm for Reliance Health's mission to transform healthcare. Share what aspects of the company appeal to you most—such as their innovative approach and commitment to accessibility—and make it personal.

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What strategies do you use for continuous professional development in your field?

Discuss your proactive approach to learning, including attending conferences, pursuing certifications, and seeking mentorship. Show your commitment to staying current in healthcare trends and regulations.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Reliance Health (https://reliancehealthinc.co/) is a healthcare company using technology to make healthcare more affordable and accessible. Through an integrated approach that includes affordable health insurance, telemedicine and a combination of...

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DATE POSTED
April 16, 2025

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