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Account Executive

About you and this role:


Robust AI is an early-stage startup founded by an unsurpassed team of veterans in robotics, AI, and Supply Chain who are dedicated to making the promise of Embodied AI a reality. We are a collaborative group with a diverse set of perspectives, seeking talented individuals who are passionate about making robots that are valuable to customers and delightful to use. Help us redefine the very foundation of robotics and build robots that are smart, safe, and flexible: fully autonomous and truly collaborative.


As an Account Executive at Robust.AI, you will join a small fast-paced team working to sell, deploy, support, and expand the next generation of warehouse robotic systems.  This is a high-visibility role that will provide an opportunity to work with all commercial and technical groups within the Robust.AI organization.  You will possess a unique combination of well-developed customer-facing skills, problem-solving abilities, leadership, and relationship management through effective communication. You are also comfortable working in an early-stage startup environment can collaborate with a team and can pivot effectively.  You will have a strong network and deep experience selling in fulfillment warehouses. 


Main responsibilities:
  • Work with Robust.AI Sales Leadership to help size and position robotic solutions to both new and existing customers
  • Develop, maintain, and grow a strong pipeline of qualified opportunities in our target market
  • Drive and manage the entire sales cycle, from initial engagement to closed sales
  • Collaborate internally with solutions, marketing, product, and customer success teams to provide feedback from the field and ensure an ideal customer experience
  • Network and develop relationships with partners in our space to help expand our market presence
  • Travel to and spend time onsite with prospects to qualify and assess their current operations and fit of our solution
  • Lead and drive the expansion of systems at early-stage customer sites
  • Prepare status reports by gathering, analyzing, and summarizing relevant information
  • Scale-up systems to meet the growing needs of the customer
  • Conduct post-project evaluation and identify successful and unsuccessful project elements
  • Effectively communicate with customers daily to ensure smooth transitions to deployment and continued scaling opportunities 
  • Communicate and troubleshoot with the Robust engineering team


What you’ll bring to the table:
  • BS in Business Administration, Operations, Engineering, or related field and at least 5 years of related work experience 
  • Strong knowledge and understanding of distribution and fulfillment operations
  • A proven track record of achieving and exceeding sales targets and objectives
  • Ability to communicate technical/complex information both verbally and in writing
  • Self-motivated and able to solve problems independently and in customer settings
  • Strong communication skills to collaborate effectively with internal and external teams
  • Knowledge of and interest in diverse technical topics, including software, hardware, and robotics
  • Experience managing and navigating complex sales cycles
  • Perform multiple tasks concurrently and respond to pressure situations effectively
  • Strong leadership and relationship-building skills
  • 50% Travel required


What we offer:
  • Competitive OTE, depending on your skills, qualifications and experience
  • Stock options and huge growth potential
  • Strong startup (and fun) culture
  • Medical, Dental, and Vision coverage
  • Flexible vacation and sick leave practices
  • Paid parental leave


Robust AI fosters a culture of belonging and a shared commitment to equality and equity.

Having a diverse set of perspectives is key to ensuring AI and robotics serve the needs of all.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive, Robust.ai

At Robust.AI, we're on an exciting journey to revolutionize robotics and artificial intelligence, and we're looking for an enthusiastic Account Executive to join our vibrant team in San Carlos, CA. In this dynamic role, you’ll dive deep into the world of warehouse robotics, working collaboratively with our customers to provide innovative robotic solutions. As an Account Executive, your primary responsibilities will include managing the entire sales cycle, from initial engagement through to succesfully closing sales. Given that we’re an early-stage startup, this role will also offer you the unique advantage of working closely with every department—from solutions and marketing to engineering and customer success. The ideal candidate will have at least 5 years of sales experience, preferably in fulfillment warehouses, and a love for problem-solving in fast-paced environments. You'll need to leverage your strong communication skills to build relationships, identify customer needs, and maintain a robust pipeline of new opportunities. Additionally, you'll travel to client sites to assess operations and find the best fit for our solutions. If you're eager to make a difference and help redefine the landscape of robotics through customer engagements at Robust.AI, we want to hear from you!

Frequently Asked Questions (FAQs) for Account Executive Role at Robust.ai
What are the main responsibilities of an Account Executive at Robust.AI?

As an Account Executive at Robust.AI, your main responsibilities include managing the entire sales cycle, developing and growing a pipeline of opportunities, collaborating with internal teams, and traveling to client sites to assess their operations. You will work closely with sales leadership to position our robotic solutions to both existing and new customers, ensuring a seamless customer experience and successful deployment of our systems.

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What qualifications do I need to be an Account Executive at Robust.AI?

To qualify for the Account Executive position at Robust.AI, you should have a BS in Business Administration, Engineering, or a related field, along with at least 5 years of relevant sales experience. A strong understanding of distribution and fulfillment operations, proven sales achievements, and effective communication skills are also essential. Additionally, familiarity with technical topics, including robotics and software, will be highly beneficial.

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What can I expect in terms of growth opportunities as an Account Executive at Robust.AI?

Robust.AI offers significant growth potential for an Account Executive. As we expand our market presence and develop new robotic systems, you’ll have opportunities to lead initiatives and manage key customer relationships, contributing to both personal and professional development. The startup environment also fosters innovation and creativity, allowing room for your ideas to flourish.

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How does Robust.AI support its Account Executives in achieving sales targets?

Robust.AI supports its Account Executives with a strong collaborative culture that includes access to resources from various departments such as solutions, product development, and customer success. By leveraging feedback and insights from these teams, you can better understand customer needs and enhance your strategy to achieve sales targets. Regular training and support will be provided to help you navigate complex sales cycles effectively.

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What is the company culture like at Robust.AI?

The culture at Robust.AI is vibrant and inclusive, fostering a sense of belonging while encouraging employees to contribute diverse perspectives. You'll find a fun startup atmosphere that values equality and equity, promoting innovative thinking and collaboration across teams. We prioritize a healthy work-life balance and support our employees through flexible vacation practices and comprehensive benefits packages.

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Common Interview Questions for Account Executive
Can you describe your experience selling in the warehouse robotics industry?

When answering this question, highlight your specific experiences in the warehouse robotics space, detailing any roles you've held, the types of solutions you've sold, and key sales achievements. Demonstrate your understanding of the industry's dynamics and how you successfully navigated client needs.

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How do you manage relationships with customers throughout the sales cycle?

Explain your approach to customer relationship management by discussing your strategies for nurturing relationships during the sales process. Emphasize communication, understanding customer pain points, and following up to ensure satisfaction with the solutions provided.

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What steps do you take to develop a sales pipeline?

Outline your method for building a sales pipeline, including researching target markets, identifying potential leads, and nurturing those relationships. Discuss the importance of using CRM tools for tracking and managing sales activities effectively.

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How do you handle objections from potential clients?

Share techniques you use to address objections, emphasizing active listening to understand concerns, empathetic responses to validate their feelings, and providing tailored solutions to alleviate their doubts. This will showcase your ability to negotiate effectively.

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Could you walk me through a successful sales deal you've closed in the past?

Provide a step-by-step recounting of a specific sales achievement, focusing on your initial strategy, the relationship-building process, how you tailored your approach to match customer needs, and the final close. Highlight what made this deal successful and what you learned from the experience.

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What role does teamwork play in your sales process?

Talk about how you collaborate with colleagues, such as product teams or customer success, to enhance the sales process. Emphasize the importance of communication and teamwork in identifying solutions for clients and the benefits of shared insights.

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How do you stay updated on trends in robotics and artificial intelligence?

Mention resources you utilize to stay informed, including industry blogs, forums, webinars, and networking events. Illustrate your commitment to continuous learning in the rapidly evolving tech landscape and how this knowledge supports your sales efforts.

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What metrics do you use to measure your sales performance?

Discuss specific metrics you track, such as conversion rates, account growth, and customer satisfaction scores. Highlight how these metrics inform your strategy and help you adjust your approach to maximize results.

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How do you prioritize your sales activities when facing multiple targets?

Share your strategies for prioritization, such as assessing potential deal sizes, client needs, and timelines. Explain how you organize your schedule to ensure you're focusing on the most impactful activities to drive sales forward.

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Why do you want to work for Robust.AI as an Account Executive?

This is a chance to convey your enthusiasm for Robust.AI's mission and culture. Discuss how your values align with the company’s commitment to innovation in robotics and your desire to contribute to transformative projects in the industry.

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Full-time, on-site
DATE POSTED
December 22, 2024

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