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Epicor Functional Analyst

● To provide subject matter expertise of the Epicor system. Understand how Epicor is used in our business and identify opportunities for this to be utilised more effectively or enhanced to improve business processes.

● Seeks out and tackles issues that will prevent the delivery of business benefits, facilitating open communication and discussion between stakeholders.

● Work with Supply Chain team as functional expert for system to resolve issues that are raised.

● Assist Epicor Product Manager with the management of multiple projects of varying complexities from Business Case to full deployment of new or upgraded versions of Epicor into the selected business units while identifying, assessing and managing risks to the success of the project.

● Work with the delivery teams in their ways of working - Scrum/Kanban/Waterfall assisting with prioritisation of user stories/tasks.

● Ensure SOX audit compliance.

● Work with third party suppliers to gather information or facilitate conversations to deliver our projects.

● Ensures that all activities are focused on the strategic outcomes, ensuring tasks are specifically linked to the measurable benefits.

● Assist Epicor Product Manager with definition, documentation and successful completion of complex projects, directing and counselling project team members, and advising clients/users as necessary on all phases.

● Works with Epicor Product Manager to ensure that realistic project, quality, and risk plans are prepared and maintained for projects and sub-projects.

  • Previous experience gained within a Epicor Functional role

  • Competitive salary and bonus scheme
  • Hybrid working
  • Rentokil Initial Reward Scheme
  • 23 days holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Death in service benefit
  • Healthcare
  • Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

 

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything


Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. 

What You Should Know About Epicor Functional Analyst, Rentokil Initial Group

As an Epicor Functional Analyst at Rentokil Initial, you'll be stepping into an exciting role that revolves around harnessing the power of the Epicor system to optimize our business processes. Your expertise will enable our team to identify areas where Epicor can be utilized more effectively, fostering an environment of continuous improvement. Collaborating closely with the Supply Chain team, you'll act as a functional expert, tackling any issues that arise, ensuring that communication flows seamlessly between all stakeholders involved. A key part of your job will involve assisting the Epicor Product Manager in overseeing various projects, from the initial business case to the deployment of upgrades across different business units. Your focus on risk management will be critical in ensuring project success while meeting strategic goals. In this hybrid role, you'll also work with agile delivery teams—including Scrum and Kanban—helping prioritize user stories and tasks. With a variety of benefits that promote wellbeing, such as a competitive salary, bonus scheme, and extensive holidays, Rentokil Initial values each employee's contribution and strives to create an inclusive and diverse workplace where everyone can thrive. This isn't just a job; it's an opportunity to make a tangible impact, and we want to see the real you as part of our team!

Frequently Asked Questions (FAQs) for Epicor Functional Analyst Role at Rentokil Initial Group
What are the responsibilities of an Epicor Functional Analyst at Rentokil Initial?

As an Epicor Functional Analyst at Rentokil Initial, your primary responsibilities include providing subject matter expertise on the Epicor system, identifying opportunities for process improvements, and resolving issues within the Supply Chain team. You will work alongside the Epicor Product Manager to manage various projects, ensuring compliance, effective risk management, and the successful deployment of updates across business units.

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What qualifications are required for the Epicor Functional Analyst position at Rentokil Initial?

To qualify for the Epicor Functional Analyst role at Rentokil Initial, candidates should have prior experience in a similar Epicor Functional position. It’s essential to possess strong communication skills for effective stakeholder engagement and a solid understanding of project management methodologies such as Scrum and Kanban.

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How does Rentokil Initial support diversity and inclusion for Epicor Functional Analysts?

Rentokil Initial is dedicated to fostering a diverse and inclusive environment for all employees, including Epicor Functional Analysts. The company actively encourages applications from individuals of varied backgrounds and makes accommodations to ensure that every employee can thrive and contribute positively in their role.

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What benefits can Epicor Functional Analysts expect at Rentokil Initial?

Epicor Functional Analysts at Rentokil Initial can enjoy a range of benefits including a competitive salary and bonus scheme, hybrid working opportunities, a generous holiday allowance, healthcare plans, an employee assistance programme, and additional perks like free parking.

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What is the work culture like for an Epicor Functional Analyst at Rentokil Initial?

The work culture for an Epicor Functional Analyst at Rentokil Initial is inclusive and supportive. The company promotes open communication, collaboration, and innovation, allowing team members to bring their authentic selves to work while contributing to strategic goals.

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Common Interview Questions for Epicor Functional Analyst
What experience do you have with the Epicor system?

When answering this question, emphasize your past roles that required utilizing the Epicor system. Discuss specific functionalities you have worked with and how you've contributed to process optimization or issue resolution.

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How do you prioritize tasks in a project management environment?

Share your experience with prioritization methods, such as Scrum or Kanban. Provide examples of how you've effectively managed competing tasks while ensuring project milestones are met.

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Can you describe a time when you resolved a significant issue within a supply chain?

Give a clear, structured answer focusing on the challenge, your analysis, the actions you took, and the results. Highlight your problem-solving capabilities and how you fostered communication among stakeholders.

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How do you ensure stakeholder engagement during a project?

Detail your strategies for keeping stakeholders informed and engaged, such as regular updates, meetings for feedback, and collaboration tools. Focus on the importance of building relationships and facilitating discussions.

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What steps do you take to ensure SOX audit compliance?

Discuss your understanding of SOX compliance and share specific actions you've taken to ensure compliance, such as documentation and auditing practices. Show your attention to detail and regulatory understanding.

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How would you manage a project with competing deadlines?

Explain your approach to project management, emphasizing your ability to assess priorities and reallocate resources as needed. Use an example where you've successfully navigated competing deadlines.

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What software and tools do you use for project management?

List relevant project management tools you are familiar with, such as JIRA or Trello, and illustrate their use in your previous roles, showcasing your tech-savviness and adaptability.

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How do you approach continuous improvement in business processes?

Discuss your method for assessing and refining business processes. Share an instance where your improvements led to measurable business benefits.

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What motivates you in a role as an Epicor Functional Analyst?

Share your passion for technology and process optimization. Speak to the aspects of problem-solving, collaboration, and making a significant impact on business efficiency that drive your motivation.

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Describe a challenging project you managed and how you overcame the difficulties?

Outline a specific project, detailing the challenges faced, the strategies you deployed to overcome them, and the outcomes achieved. Highlight your resilience and project management skills in navigating challenges.

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Rentokil Initial provides commercial hygiene and facilities management services. Some of the services they offer include pest control, sanitation product supply, landscaping, and more. This company is headquartered in Surrey, United Kingdom and wa...

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Full-time, hybrid
DATE POSTED
December 31, 2024

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