Senior Technical Engagement Manager

A Senior Technical Engagement Manager at Sagepath Reply primarily serves as the main client contact, responsible for providing strategic counsel, managing project lifecycles, and ensuring that deliverables align with client goals. This includes overseeing project plans, facilitating stakeholder sessions to gather requirements, leading Agile ceremonies, and collaborating closely with technical teams to drive account growth and client satisfaction.

To qualify as a Senior Technical Engagement Manager at Sagepath Reply, candidates should have minimum 5 years of experience in a data-driven consultancy and at least 3 years managing complex client relationships. Experience in managing technical projects, collaborating with UX/UI designers, and launching IT platforms in a fast-paced environment are critical. A strong technical background and consultative problem-solving skills are vital for success.

Sagepath Reply values professional development and offers various opportunities for growth. Senior Technical Engagement Managers receive mentorship from industry experts, engage in continuous learning through training programs, and take part in exciting projects that challenge their skills, ensuring that they stay at the forefront of digital marketing and technology.

The compensation range for the Senior Technical Engagement Manager position at Sagepath Reply is between $110,000 and $150,000 per year, in addition to comprehensive benefits. Compensation is determined based on market data, experience, relevant skills, and education, ensuring that your talents are recognized and rewarded.

The interview process for a Senior Technical Engagement Manager at Sagepath Reply involves multiple stages including initial phone screenings and in-depth interviews. Candidates should anticipate discussing their technical expertise, experience in managing client relationships, and ability to lead projects. The hiring team is committed to a fair and inclusive process and is happy to provide accommodations as required.

When answering this question, focus on the specifics of the project, such as your role, challenges faced, and the outcomes. Highlight how your technical knowledge and management skills contributed to the project's success. Use this opportunity to showcase quantifiable results and client feedback to emphasize your impact.

Discuss your approach to prioritization, which might include techniques like creating project roadmaps, utilizing Agile methodologies, or engaging with stakeholders to understand project urgency. Explain how your methods help in managing timelines effectively and ensuring project delivery aligns with client expectations.

Emphasize your consultative approach for building strong client relationships by listening actively, addressing their concerns promptly, and providing regular updates. Share specific examples where your strategies have helped in enhancing client satisfaction and fostering long-term partnerships.

Illustrate your conflict-resolution strategies, perhaps by emphasizing the importance of open communication and ensuring every team member feels heard. Share a specific instance where you navigated a conflict, focusing on the positive outcome and what you learned from the experience.

Discuss your experience with Agile methodologies, explaining how you implement them in your projects to enhance efficiency. Provide examples of how leading Agile ceremonies like sprint planning and retrospectives has improved team collaboration and project results.

Convey your collaborative experience with developers and architects, discussing specific projects where your ability to translate client needs into technical requirements proven essential. Highlight your skills in conducting stakeholder sessions and facilitating effective communication among team members.

Discuss key performance indicators relevant to your projects, such as ROI, user engagement, and timely delivery. Emphasize how tracking these metrics not only evaluates success but also informs future strategies and improvements, ultimately benefiting client relationships.

Share your commitment to staying informed through various channels like webinars, industry publications, and professional networks. Highlight specific technologies or trends you've recently incorporated into your work and how they've benefited your projects.

Outline methods such as regular check-ins with clients, validating requirements throughout the project, and conducting thorough testing phases. Provide examples of situations where proactive measures caught potential issues before they became problems.

Align your answer with Sagepath Reply's mission and values, focusing on your enthusiasm for digital transformation and desire to contribute to innovative projects. Discuss how your skills and experiences make you a great fit for the role, and express your eagerness to join the team.