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Head of Demand Marketing

Job Title: Head of Demand Marketing

Job type: Full time / Permanent

Location: Fully remote working / US based


Description:

The Head of Demand Marketing will plan, build, and run inbound and outbound marketing programs to drive and accelerate pipeline growth. You will help us define, execute, measure, and refine a creative, compelling, and effective marketing revenue strategy for our growing teletherapy business. You will own the delivery of top-of-funnel activity through paid and organic channels (SMM, SEM, Content, Social), MQL goals, and revenue contribution attributed to marketing. 


Responsibilities:

Strategy:

Create and execute multi-channel demand generation strategies that are aligned to personas, audiences, and our revenue objectives to support pipeline and revenue goals;

Campaign Management: help construct and bring to life marketing programs, and successfully create and roll out highly targeted and broad demand generation programs that engage and advance interest across the lead, client and patient lifecycle.


Messaging:

Be able to understand the minds of our buyers to create authentic conversations that move them through the funnel and help speed up sales velocity;

Own objectives across the marketing funnel; inquire to SQL; track and optimize performance at each stage in the funnel; and create a predictable demand generation engine. And continually optimise online and offline programmes to ensure CAC is in line with ROI goals;

Partner with internal teams to increase external usage of the company educational programs;

Deliver top-notch content across different channels, driving organic engagement and improving conversion rates and retention.


Stakeholder Management: 

Collaborate with a variety of stakeholders (C-level, B2B, Clinical Operations, and product);

Continuous Improvement: always strengthening best practices while evaluating the latest marketing strategies and marketing technologies, experimenting and optimising different tactics, and consistently meeting or exceeding sales pipeline and revenue goals;

Analysis: analyse marketing programme outcomes in detail, drawing insights and presenting results clearly to inform decision-making.


Lead Management: 

Understand lead scoring and revenue lifecycle, including MQLs and SQLs;

Have knowledge of marketing automation platforms and CRM systems (such as Salesforce, Looker).Budget;

Be responsible for the budget and report on ROI.


Requirements:

Experience in a demand marketing leadership role, preferably in the health-technology space or a complex technical market;

Excellent understanding of how to analyze and optimise conversion rates across the sales and marketing funnel;

Extensive skills in marketing technology and automation systems such as Salesforce, Google Analytics, and Google Tag Manager;

Demonstrable success delivering earned (SEO/SEM, website, email), paid (PPC, event sponsorships, social), and owned channels (web, webinar, podcast) demand generation programmes;

Data acquisition and management knowledge to support lead nurturing and outbound programmes;

Highly quantitative with a very strong understanding of data.A desire to work both at a strategic level and tactically on projects and campaigns;

Excellent decision-making skills in regards to allocating marketing spend;

Experience in an early-stage and growing startup Self-motivated and results-driven;

Bachelor's degree or commensurate experience. MBA preferred. 


Benefits: 

401k;

Health/Dental/Vision;

Flexible and unlimited PTO;

Equity grant;

A start-up on an exciting growth journey;

Progressive role, career growth and frequent performance reviews;

Working within the mental health industry with a forward thinking and growing product;

Mental health tips and tools at our fingertips.


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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Head of Demand Marketing, Resilience Lab

Are you ready to take on an exciting role as the Head of Demand Marketing at a rapidly growing teletherapy company? Located fully remotely in the US, this full-time position offers you the opportunity to shape and drive effective marketing strategies that fuel pipeline growth. You will be the mastermind behind our inbound and outbound marketing programs, helping to craft a creative and compelling revenue strategy that resonates with our target audiences. As the Head of Demand Marketing, you'll leverage your expertise in multi-channel demand generation to create programs that both engage and convert leads throughout their journey. You will work collaboratively with C-level executives and cross-functional teams to foster authentic conversations with our buyers, ensuring our messaging and content deliver real impact. Your role will also involve analyzing the outcomes of marketing initiatives, optimizing our efforts to meet or exceed sales pipeline and revenue goals, and managing the marketing budget for maximum ROI. If you have a strong background in demand marketing, especially within the health-tech space, and possess excellent analytical skills, then we want to hear from you. Join us in making a difference in the mental health space with ambitious and innovative marketing strategies!

Frequently Asked Questions (FAQs) for Head of Demand Marketing Role at Resilience Lab
What are the key responsibilities of the Head of Demand Marketing at the teletherapy company?

The Head of Demand Marketing at our teletherapy company is responsible for planning and executing multichannel marketing strategies, managing campaigns, and optimizing the customer journey to drive pipeline growth. This role includes delivering top-of-funnel activities through both paid and organic channels, understanding buyer behavior, and continually analyzing marketing performance to ensure alignment with revenue goals.

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What qualifications are required for the Head of Demand Marketing position?

Ideal candidates for the Head of Demand Marketing position at our teletherapy company should have extensive experience in demand marketing leadership, preferably in the health technology sector. A Bachelor's degree is required, while an MBA is preferred. Additionally, proficiency in marketing automation and analytics tools, data-driven decision-making, and demonstrated success in launching effective demand generation programs are essential.

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How does the Head of Demand Marketing collaborate with other teams?

In the Head of Demand Marketing role at our teletherapy company, collaboration is key. You will work closely with various stakeholders, including C-level executives, clinical operations, product teams, and B2B partners. This collaboration helps ensure that marketing initiatives align with business goals and that educational programs are effectively communicated to external audiences.

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What kind of marketing strategies will the Head of Demand Marketing develop?

The Head of Demand Marketing at our teletherapy company will develop innovative multichannel strategies tailored to target audience personas and revenue objectives. The role will involve orchestrating both inbound and outbound marketing programs that leverage SEO, PPC, social media, content marketing, and more, all aimed at captivating and converting prospects throughout their customer journey.

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What are the growth opportunities in the Head of Demand Marketing role?

The Head of Demand Marketing position at our teletherapy company offers significant growth opportunities as the role is progressive and aligned with the company’s ambitious vision. You'll have frequent performance reviews and the chance to experiment with new marketing technologies and strategies, leading not only to personal growth but also impacting the company's trajectory in the exciting mental health market.

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Common Interview Questions for Head of Demand Marketing
Can you describe your experience with developing demand generation strategies?

When answering this question, highlight your past experience in crafting demand generation strategies, particularly in the health-tech space. Use specific examples to demonstrate how you aligned those strategies with sales objectives, engaged target audiences, and measured success through KPIs.

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How do you analyze and optimize conversion rates in the marketing funnel?

Discuss your approach to analyzing metrics at each stage of the marketing funnel. Mention tools like Google Analytics and your methods for identifying drop-off points, making data-driven decisions, and implementing changes to enhance conversion rates effectively.

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Tell us about a successful campaign you managed and what made it successful.

Describe a specific campaign where you played a key role. Focus on the objectives, execution, and results achieved. Explain how you measured success against set KPIs and how the insights gained informed future marketing strategies.

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How do you ensure alignment between marketing and sales teams?

Emphasize the importance of communication and collaboration in aligning marketing with sales. Talk about previous experiences where you held regular meetings to share leads, discuss campaign performance, and adjust strategies to meet mutual goals.

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What tools do you rely on for marketing automation and performance analytics?

Provide a list of tools and platforms you are familiar with, such as Salesforce, HubSpot, or Google Tag Manager. Explain how you’ve used these tools to streamline processes, gather data, and optimize marketing campaigns based on performance insights.

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How do you approach stakeholder management in a complex marketing environment?

Illustrate your stakeholder management strategies, emphasizing communication and transparency. Provide an example of a scenario where you successfully engaged stakeholders from different departments to ensure alignment and collaborative success.

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What is your experience with content marketing and its role in demand generation?

Discuss your experience in creating and implementing content marketing strategies that support demand generation. Explain how you use content to engage audiences, educate them about the products, and move them through the sales funnel.

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Can you provide an example of how you've improved lead nurturing processes?

Describe a lead nurturing process you enhanced in your previous roles, detailing methods for segmenting leads, personalizing content, and using automation to deliver timely and relevant communications, which ultimately drove engagement and conversions.

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What strategies do you recommend for optimizing CAC to ensure alignment with ROI goals?

Discuss your approach to measuring and managing Customer Acquisition Cost (CAC). Focus on specific strategies such as targeting high-intent audiences, refining messaging, and continuously testing different campaigns to optimize spending and maximize return on investment.

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How do you stay updated with the latest marketing technologies and strategies?

Explain your commitment to continuous learning and adaptation in the marketing field. Mention resources you follow, professional development opportunities you engage in, or industry conferences you attend to keep your skills and knowledge current.

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We develop and support great clinicians who offer access to outcome-focused mental health care. Our team empowers our clients to improve their quality of life.Our services and technology amplify the therapeutic alliance.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 20, 2024

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