Digital Media Operations Lead
Company Description
Resillion is a strategic partner for quality assurance. We offer worldwide services on the field of quality technology, testing, conformity, interoperability and assurance, from initiation to launch - for the software system, cybersecurity, the device, digital products and media content. With a passion for quality, Resillion provides end-to-end solutions to support customers in their strategic digital initiatives and offers a holistic approach for both software and hardware. Via our office in Europe, the United Kingdom, the USA, India and China, we bring together more than 500 experts who are committed to success. We combine the best human and artificial intelligence (AI) on advanced solutions for quality technology in the liver. Resillion offers deep sector knowledge and works together with the world's leading companies in telecom, media, energy & utilities, health care, finance and consumer electronics. www.resillion.com
Job Description
- Manage and monitor all incoming and outgoing data transfers across platforms.
- Perform SAN clean-up, archiving, and data lifecycle maintenance to optimize storage usage.
- Ensure security protocols are followed rigorously across all workflows and systems.
- Guarantee 100% accuracy in data deliveries by verifying file integrity, metadata, and specifications.
- Utilize tools such as Aspera, Signiant, and others for efficient and secure file transfers.
- Interpret and generate XML schema, metadata templates, and delivery manifests as needed.
- Handle a wide variety of audio and video file types and understand their technical specifications.
- Learn and retain an extensive range of workflows, client specs, and delivery procedures.
- Maintain highly accurate data entry, tracking, and record keeping.
- Prioritize and manage multiple tasks in coordination with Project Managers under tight deadlines.
- Troubleshoot technical or workflow-related issues and offer timely solutions.
In addition, the Digital Media Operations Lead will:
- Act as the primary point of contact for escalations and coordinate with cross-functional departments.
- Help develop and maintain Standard Operating Procedures (SOPs) for consistency and scalability.
- Identify inefficiencies or workflow bottlenecks and propose solutions to improve throughput.
- Coordinate with engineering and IT to resolve infrastructure or system-related issues.
- Troubleshoot playback issues in QC and Color bays.
- Perform basis diagnostics on production equipment.
- Support Engineering and IT in resolving technical issues.
- Serve as front-line support for QC Operators and Restoration Artists.
Qualifications
The ideal candidate would possess:
- Extensive experience with Colorfront’s Transkoder, Davinci Resolve.
- Interest and experience in basic IT support/maintenance.
- Working knowledge of media formats such as LTO, hard drives, ProRes, H.264, IMF, etc.
- Excellent interpersonal and communication skills; able to work across departments and with clients.
- Strong organizational skills and a detail-oriented mindset.
- Natural leadership qualities with the ability to guide and support team members.
- A self-starter attitude and comfort working with minimal supervision.
- Strong problem resolution and critical thinking skills.
- Flexibility to adapt to rapidly evolving workflows and technologies.
- Professional experience working in a post production facility.
Basic Minimum Qualifications:
- Bachelor’s degree in a related field or equivalent experience.
- Minimum of 5 years of Data I/O or media operations experience.
- Authorization to work in the United States indefinitely without restriction or sponsorship.
Additional Information
Employment Type: Full-Time, On-Site
Schedule: Monday - Friday (Day Shift)
Salary Range: $30- $35 USD Per Hour
Average salary estimate
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Are you ready to take charge as the Digital Media Operations Lead at Resillion in the vibrant city of New York? Join our dedicated team where quality assurance meets cutting-edge technology! In this role, you'll be at the heart of our operations, managing and monitoring all data transfers across various platforms with precision and efficiency. Your day-to-day will involve crucial tasks like performing SAN clean-up and ensuring that our security protocols are followed rigorously. With your keen eye for detail, you'll guarantee 100% accuracy in data deliveries while utilizing tools such as Aspera and Signiant for swift and secure file handling. We’re searching for someone who can interpret and generate XML schemas and delivery manifests while juggling various audio and video file types. Your ability to prioritize under tight deadlines will be vital, as will your skills in troubleshooting technical issues. At Resillion, you won’t just be coordinating with Project Managers; you’ll be the main point of contact for escalations across departments, helping develop Standard Operating Procedures for scalability. To thrive, you'll need a background in media operations, strong problem-solving abilities, and excellent communication skills. If you're passionate about quality and eager to lead in a dynamic environment, we’d love to see you as part of our team. Come help us support our clients' digital initiatives and ensure exceptional media quality for the future!
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at resillion, we're more than just a global leader in quality engineering, testing, and cyber security – we're your dedicated partner from the start of your project to its successful launch. with 700+ experts and offices across north america, euro...
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