Humanforce & Master Roster Administrator

The Humanforce & Master Roster Administrator at Respect is primarily responsible for standardizing and implementing master rosters, ensuring compliance with aged care regulations, and supporting the integration of new facilities. Duties include creating site-level master rosters, publishing rosters for staff review, training Humanforce users, and managing queries related to the Humanforce system.

To excel as a Humanforce & Master Roster Administrator at Respect, a qualification in Human Resources, Business Administration, Workforce Management, or a related field is preferred. It's also beneficial to have proven experience in roster management in the aged care sector, and familiarity with the Humanforce system or similar HRIS platforms is desirable.

The Humanforce & Master Roster Administrator plays a crucial role in maintaining compliance by creating rosters that meet staffing ratios and shift regulations as stipulated by aged care standards. This ensures that Respect can deliver high-quality care to elderly residents while adhering to necessary guidelines.

Essential skills for a Humanforce & Master Roster Administrator at Respect include strong organizational abilities, attention to detail, proficiency in using rostering systems like Humanforce, and the capacity to effectively communicate with team members and stakeholders. Problem-solving skills and a solid understanding of compliance standards in aged care are also critical.

At Respect, you can expect robust support as a Humanforce & Master Roster Administrator, including training opportunities and a collaborative culture. The organization promotes a positive environment prioritizing teamwork, respect, and care for each other, making it an engaging place to work.

When creating a master roster, I begin by reviewing staffing needs based on operational requirements and compliance guidelines. I consult with stakeholders to gather input and ensure the roster meets the needs of both the facility and its staff, while also utilizing the Humanforce system for accuracy.

In my previous role, there was a situation where a staff member called in sick unexpectedly. I quickly assessed the situation, communicated with available team members, and adjusted the roster to fill the gap effectively while minimizing disruption to patient care.

I have extensive experience in training staff on new systems by developing clear, user-friendly training materials and facilitating hands-on training sessions. My approach focuses on making users feel confident and supported as they adapt to new workflows.

Ensuring compliance involves regularly reviewing regulations related to staffing ratios and shift structures. I stay updated on changes in compliance requirements and cross-check each roster against these standards to maintain alignment with industry best practices.

My experience with data management in rostering systems includes not only inputting and maintaining accurate staff information but also generating reports to analyze staffing trends and optimize roster performance. I believe in proactive data management to anticipate future staffing needs.

I prioritize open communication with staff regarding their requests, ensuring they feel heard. I implement a fair and systematic approach to assessing leave requests, always aiming to balance operational needs with individual circumstances.

I handle conflicts by first listening to the concerns of those affected and seeking to understand their perspective. Communication is key, and I work collaboratively to find solutions that meet both the staffing needs and the staff’s preferences whenever possible.

From my previous roles, I've learned the importance of flexibility, attention to detail, and the value of fostering strong relationships with team members. I plan to apply these lessons to ensure that roster management aligns with both operational demands and staff satisfaction.

I prioritize tasks by assessing the urgency of staffing needs, taking into account factors like peak times, employee availability, and compliance requirements. I believe in creating rosters that optimize both operational efficiency and employee work-life balance.

I am motivated by the chance to make a positive impact on the lives of residents and staff alike. Working in aged care and staffing management allows me to contribute to a compassionate environment where individuals are valued and well cared for.