Restaurant General Manager

The Restaurant General Manager (RGM) is responsible for the people, business and overall operations of the restaurant. RGMs build and inspire their team, creating an environment where employees love to work and Customers love to visit.

You will be responsible for achieving yearly sales growth by creating a welcoming environment for your team and customers. Maniacal customer service and operational excellence with integrity is the key. You must be able to organize your time appropriately on a weekly basis to achieve goals, as well as being able to execute training plans in a challenging environment. Our ‘A Player’ will be the Manager who enjoys maintaining high morale, mentoring their team and watching them grow.

Additional responsibilities include:

• Communicating job expectations, plan , monitor, appraise and review job performance while enforcing policies and procedures
• Achieving restaurant operational excellence with Integrity by contributing ideas and recommendations to development plans and review;
• Preparing and completing action plans; implementing production; product quality; customer service standards
• Resolving problems, completing audits, identifying trends, determining system improvements and implementing change
• Controlling cost by reviewing portion control and quantities of preparation; minimizing waste and ensuring high quality of preparation
• Adhering to marketing objectives by executing marketing windows
• Maintaining a safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures; complying with legal regulations and securing revenues