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Senior Product Marketing Manager (hybrid)

Company Description

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

Read about our mission, story and values here.
To find out more about our perks, click here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

Thriving at Rewind:

We embrace the fast-paced, ever-changing nature of startup life. If you love working with speed, agility, and creativity, you’ll feel right at home here. Here's what it takes to succeed with us:

  • Team-First Mentality: We put teamwork at the core of everything we do, believing that we are better when we are together. Success is shared, and when the team wins, we all win.
  • Performance-Driven Mindset: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. We go beyond meeting expectations - we aim to exceed them.
  • Flexible Work-Life Approach: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.
  • Customer Centricity: Our commitment to customers shapes everything we do. We listen, build relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused on solving problems that matter most to our users.
  • Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our success.
  • We Make Time for Fun: We work hard and make time to enjoy the journey. It’s not just about hitting milestones—it’s about making the experience rewarding along the way.

Job Description

This role is the glue that binds our product strategy to the tactics we need to drive success in sales and marketing and to achieve results. You are the steel thread that builds go-to-market strategies and executes product launches.

You know our competitors like the back of your hand: what they do today and what they plan to do in the future. You also know our buyers better than they know themselves, including how they make their buying decisions. You back up strategic insights with market evidence and then use that knowledge to drive the development of positioning and messaging that resonates with buyers and empowers our marketing, partner and sales channels to be successful.

You will collaborate with the demand generation and content team to develop innovative programs that drive continued demand. The ability to grasp and present our product’s value proposition in a way that clearly articulates how we solve our buyers’ problems is critical to success. You are obsessed with tracking performance and have the data to prove what’s working and what isn’t.

In addition to the marketing team, you will regularly collaborate with product managers, partners and sales channels; it’s a balancing act that requires strong diplomatic skills, including knowing when to push back and when to dive in. 

Your responsibilities:

  • Conduct Market Intelligence—be the expert on our buyers, who they are, how they buy and their key buying criteria.

  • Understand the competitive landscape—be an expert on our competition and how they are positioned.

  • Collaborate with product management and marketing communications to develop product positioning, messaging and content that resonates with our target buyer personas.

  • Understand and document our buyer’s journey, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.

  • Develop marketing programs for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.

  • Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.

  • Plan the launches of net-new products, features and releases of existing products, and manage the cross-functional implementation of the plan.

  • Act as the primary thought leader for the products you support externally, including speaking engagements and written works.

  • Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.

Qualifications

Having 5+ years of experience in product marketing in a B2B SaaS environment is crucial to be successful in this role. You also have an experience working in a startup or a scale up organization in a highly collaborative environment.

You also have:

  • Experience working with product teams to define product strategy

  • Strong technical background and understanding (you ideally have a development degree or have proven experience working with technical teams speaking their language)

  • Strong quantitative analytical ability and excellent written and oral communication skills in positioning, messaging and narrative story telling

  • Customer-centric with experience speaking directly with customers

  • Comfort in a fast-paced, entrepreneurial, start-up environment

  • The ability to stay highly organized while managing multiple projects and priorities

Additional Information

Where You’ll Be
Our organization follows a hybrid work structure where employees work from the office three days/week. This role will be based out of our Ottawa office.  

How Rewind Will Support You
We know that enjoying the journey is just as important as reaching our goals. We work hard to create a positive, inclusive environment where fun and laughter are part of our everyday routine. We also offer a variety of benefits to support your success both at work and in your personal life which includes but is not limited to: 

  • Flexible working hours 
  • Employee stock options
  • Health benefits
  • 3 weeks vacation
  • 7 life leave days
  • 2 Level Up days for professional development
  • 1 volunteer day
  • Summer hours (off every other Friday from June - September) and office closed during the holiday break in December
  • 4 week sabbatical after 4 years with us
  • Paid parental leave
  • $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
  • $1000/year wellness/home office allowance

Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. We value how each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We strongly encourage candidates of all different backgrounds and identities to apply. 

Since 2015, Rewind has been on a mission to help businesses protect their SaaS and cloud data. Over 100,000 customers in more than 100 countries have trusted Rewind's top-reviewed apps and support to ensure their software-as-a-service applications...

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Full-time, hybrid
DATE POSTED
November 24, 2024

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What You Should Know About Senior Product Marketing Manager (hybrid), Rewind Software

Join Rewind as a Senior Product Marketing Manager and become an integral part of our team that protects critical business data in the cloud! Operating out of Ottawa in a hybrid format, this role is all about blending strategy with execution. You will be the key player that connects our innovative product strategies to actionable sales and marketing tactics. If you thrive in dynamic environments and embrace adaptability, this position will resonate with you. Your keen market insights will help define product positioning and messaging, ensuring that our buyers understand just how Rewind solves their problems. Collaborating with both marketing and product management teams, you will develop impactful go-to-market strategies that not only launch new products but also support existing ones. Your analytical skills will shine as you track performance metrics, spotlighting what works and what needs tweaking. From crafting compelling narratives about our products to training sales teams on positioning, your influence will empower our mission to exceed customer expectations. At Rewind, we value teamwork, a performance-driven mindset, and a customer-centric approach, which means you'll have ample opportunities to showcase your creativity and leadership. If you’re ready to drive impactful marketing programs and champion our products, we can't wait for you to join us on this exciting journey!

Frequently Asked Questions (FAQs) for Senior Product Marketing Manager (hybrid) Role at Rewind Software
What does a Senior Product Marketing Manager at Rewind do?

As a Senior Product Marketing Manager at Rewind, you will focus on connecting product strategies with effective marketing tactics. This role involves understanding customer journeys, developing findable product positioning, and crafting compelling messaging that resonates in the market. You’ll work closely with various teams to launch products, assess marketing programs, and represent Rewind as a thought leader in the industry.

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What qualifications are required for the Senior Product Marketing Manager position at Rewind?

Rewind requires candidates applying for the Senior Product Marketing Manager position to have over 5 years of experience in product marketing within a B2B SaaS environment. Familiarity with startup or scale-up companies is essential, along with skills in strategic product development, quantitative analysis, and customer engagement.

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How does Rewind support work-life balance for the Senior Product Marketing Manager?

Rewind emphasizes a flexible work-life approach, providing a hybrid working model where you can balance on-site and remote work. Employees enjoy flexible hours, ample vacation time, and various personal development and volunteer days, ensuring that everyone has the opportunity to recharge and thrive both professionally and personally.

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What skills are essential for a Senior Product Marketing Manager at Rewind?

Essential skills for the Senior Product Marketing Manager at Rewind include strong analytical abilities, exceptional communication skills for storytelling, a customer-centric focus, and the ability to handle multiple projects efficiently. Also, a technical understanding to engage with development teams is very beneficial.

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What can I expect from the work environment as a Senior Product Marketing Manager at Rewind?

At Rewind, you can expect a lively startup culture where teamwork is central. With a focus on fun and innovation, the work environment encourages creative problem-solving and offers support for personal and professional growth.

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Is experience in a startup environment necessary for the Senior Product Marketing Manager role at Rewind?

While not strictly necessary, experience in a startup environment can be incredibly beneficial for the Senior Product Marketing Manager role at Rewind. This experience prepares candidates for the fast-paced, agile nature of our workplace, fostering adaptability and innovation.

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What benefits does Rewind offer to its Senior Product Marketing Manager?

Rewind offers a comprehensive benefits package for the Senior Product Marketing Manager, including flexible working hours, employee stock options, health benefits, a generous vacation policy, professional development allowances, and wellness allowances, ensuring you are supported in all aspects of your work and personal life.

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Common Interview Questions for Senior Product Marketing Manager (hybrid)
How do you approach developing positioning and messaging for a new product?

When developing positioning and messaging for a new product, I first conduct thorough market research to understand our target audience and their pain points. Next, I analyze competition and determine how our product uniquely addresses customer needs, using this information to create clear, compelling messaging that highlights our product's value.

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Can you describe a successful go-to-market strategy you developed?

In a previous role, I created a go-to-market strategy that involved a multi-channel launch plan, combining digital marketing, PR, and partner collaboration. By closely monitoring KPIs and adjusting tactics based on feedback, we exceeded expected customer acquisition rates significantly.

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How do you measure the success of your marketing programs?

I measure the success of marketing programs using a combination of metrics, including customer acquisition costs, conversion rates, marketing ROI, and customer feedback. Regular analysis helps refine strategies and improve results over time.

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What steps do you take to understand the buyer's journey?

To understand the buyer's journey, I gather data through surveys, interviews, and analytics to map out customer touchpoints. This process includes identifying stages of awareness, consideration, and decision, which informs the development of tailored content and marketing strategies.

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How do you keep your team informed about market insights?

I keep my team informed about market insights through regular updates and collaborative workshops. Sharing competitive analysis, trends, and buyer feedback fosters alignment and helps the team adjust our strategies effectively.

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Describe a time you faced a challenge in product marketing and how you overcame it.

In a past role, we faced a sudden shift in market demand, which required us to pivot our messaging quickly. I facilitated a brainstorming session, led market research to reposition our product, and successfully updated our go-to-market strategy within a week.

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What role do customer relationships play in product marketing?

Customer relationships are crucial in product marketing as they provide invaluable insights into needs and perceptions. Engaging directly with customers informs product development, messaging, and strategy, ensuring our offerings align with their expectations.

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How do you prioritize projects in a fast-paced environment?

I prioritize projects by assessing urgency, alignment with company objectives, and potential impact. I use tools to track progress and ensure transparency, allowing me to adapt and reallocate resources quickly as priorities shift.

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What strategies do you use for effective cross-functional collaboration?

For effective cross-functional collaboration, I foster open communication and clarity of roles. Regular check-in meetings and shared goals enhance teamwork. I also make sure to celebrate successes with all involved stakeholders, reinforcing a sense of shared ownership.

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What do you believe is the most important skill for a Senior Product Marketing Manager?

The most important skill for a Senior Product Marketing Manager is the ability to empathize with the customer. Understanding their pain points and needs allows me to create effective marketing strategies that resonate deeply, facilitate engagement, and drive conversions.

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