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Senior Product Marketing Manager (hybrid)

Company Description

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

Read about our mission, story and values here.
To find out more about our perks, click here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

Thriving at Rewind:

We embrace the fast-paced, ever-changing nature of startup life. If you love working with speed, agility, and creativity, you’ll feel right at home here. Here's what it takes to succeed with us:

  • Team-First Mentality: We put teamwork at the core of everything we do, believing that we are better when we are together. Success is shared, and when the team wins, we all win.
  • Performance-Driven Mindset: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. We go beyond meeting expectations - we aim to exceed them.
  • Flexible Work-Life Approach: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.
  • Customer Centricity: Our commitment to customers shapes everything we do. We listen, build relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused on solving problems that matter most to our users.
  • Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our success.
  • We Make Time for Fun: We work hard and make time to enjoy the journey. It’s not just about hitting milestones—it’s about making the experience rewarding along the way.

Job Description

This role is the glue that binds our product strategy to the tactics we need to drive success in sales and marketing and to achieve results. You are the steel thread that builds go-to-market strategies and executes product launches.

You know our competitors like the back of your hand: what they do today and what they plan to do in the future. You also know our buyers better than they know themselves, including how they make their buying decisions. You back up strategic insights with market evidence and then use that knowledge to drive the development of positioning and messaging that resonates with buyers and empowers our marketing, partner and sales channels to be successful.

You will collaborate with the demand generation and content team to develop innovative programs that drive continued demand. The ability to grasp and present our product’s value proposition in a way that clearly articulates how we solve our buyers’ problems is critical to success. You are obsessed with tracking performance and have the data to prove what’s working and what isn’t.

In addition to the marketing team, you will regularly collaborate with product managers, partners and sales channels; it’s a balancing act that requires strong diplomatic skills, including knowing when to push back and when to dive in. 

Your responsibilities:

  • Conduct Market Intelligence—be the expert on our buyers, who they are, how they buy and their key buying criteria.

  • Understand the competitive landscape—be an expert on our competition and how they are positioned.

  • Collaborate with product management and marketing communications to develop product positioning, messaging and content that resonates with our target buyer personas.

  • Understand and document our buyer’s journey, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.

  • Develop marketing programs for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.

  • Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.

  • Plan the launches of net-new products, features and releases of existing products, and manage the cross-functional implementation of the plan.

  • Act as the primary thought leader for the products you support externally, including speaking engagements and written works.

  • Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.

Qualifications

Having 5+ years of experience in product marketing in a B2B SaaS environment is crucial to be successful in this role. You also have an experience working in a startup or a scale up organization in a highly collaborative environment.

You also have:

  • Experience working with product teams to define product strategy

  • Strong technical background and understanding (you ideally have a development degree or have proven experience working with technical teams speaking their language)

  • Strong quantitative analytical ability and excellent written and oral communication skills in positioning, messaging and narrative story telling

  • Customer-centric with experience speaking directly with customers

  • Comfort in a fast-paced, entrepreneurial, start-up environment

  • The ability to stay highly organized while managing multiple projects and priorities

Additional Information

Where You'll Be
Our organization follows a hybrid work structure where employees work from the office three days/week. This role will be based out of our Toronto office.  

How Rewind Will Support You
We know that enjoying the journey is just as important as reaching our goals. We work hard to create a positive, inclusive environment where fun and laughter are part of our everyday routine. We also offer a variety of benefits to support your success both at work and in your personal life which includes but is not limited to: 

  • Flexible working hours 
  • Employee stock options
  • Health benefits
  • 3 weeks vacation
  • 7 life leave days
  • 2 Level Up days for professional development
  • 1 volunteer day
  • Summer hours (off every other Friday from June - September) and office closed during the holiday break in December
  • 4 week sabbatical after 4 years with us
  • Paid parental leave
  • $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
  • $1000/year wellness/home office allowance

Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. We value how each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We strongly encourage candidates of all different backgrounds and identities to apply. 

Average salary estimate

$90000 / YEARLY (est.)
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$100000K

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What You Should Know About Senior Product Marketing Manager (hybrid), Rewind Software

At Rewind, we're on the lookout for a passionate Senior Product Marketing Manager to join our dynamic team in Toronto! As a pivotal player, you'll bridge the gap between our innovative product strategies and the hands-on tactics that propel our sales and marketing efforts. Your keen analytical skills and in-depth understanding of the competitive landscape will allow you to position our products in a way that resonates with our customers. You’ll have the opportunity to roll up your sleeves and dive into market intelligence, understanding who our buyers are and what drives their decisions. This isn't just about selling a product; it's about engaging with our customers on a deeper level and fostering relationships that lead to lasting loyalty. In collaboration with our talented marketing team, you'll launch new products and features that truly meet the needs and desires of our audience while constantly analyzing performance metrics to refine our approach. If you’re excited about working in a fast-paced startup atmosphere where your input is valued and creativity is encouraged, then this role could be your perfect fit. With Rewind, you’ll not only help businesses protect their critical data but also thrive in an environment that embraces innovation and teamwork. Come help us shape the future of data protection!

Frequently Asked Questions (FAQs) for Senior Product Marketing Manager (hybrid) Role at Rewind Software
What is the role of a Senior Product Marketing Manager at Rewind?

The Senior Product Marketing Manager at Rewind plays a crucial role in developing go-to-market strategies and executing successful product launches. This includes conducting market research, understanding buyer personas, collaborating with product management, and ensuring that marketing efforts align with our customer-centric approach.

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What qualifications are needed for the Senior Product Marketing Manager role at Rewind?

To be successful as a Senior Product Marketing Manager at Rewind, candidates should have at least 5 years of experience in product marketing within a B2B SaaS environment. Strong analytical skills, excellent communication abilities, and experience in startup or scale-up environments are also highly valued.

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What kind of experience is crucial for a Senior Product Marketing Manager at Rewind?

Candidates applying for the Senior Product Marketing Manager role at Rewind should ideally have a technical background or experience working closely with product teams. This includes defining product strategies and understanding the buyers’ journey to effectively communicate how our products solve their problems.

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How does the Senior Product Marketing Manager contribute to sales at Rewind?

The Senior Product Marketing Manager at Rewind is responsible for developing tools and collateral that empower sales teams. By clearly articulating the problems our products solve, they enable sales channels to effectively connect with potential customers and improve conversion rates.

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What is Rewind’s approach to teamwork and collaboration for the Senior Product Marketing Manager?

Rewind emphasizes a team-first mentality, meaning that collaboration is at the core of everything we do. The Senior Product Marketing Manager will work closely with cross-functional teams—product management, the marketing team, and sales channels—to ensure that product messaging resonates and aligns with overall business goals.

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What makes the work environment at Rewind unique for a Senior Product Marketing Manager?

The work environment at Rewind is dynamic and encourages agility, creativity, and ownership. As a Senior Product Marketing Manager, you will thrive in a supportive culture that values innovation and provides opportunities for professional growth and a healthy work-life balance, including flexible working hours and various perks.

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What opportunities exist for professional development for a Senior Product Marketing Manager at Rewind?

Rewind is committed to the professional development of its employees, offering benefits that include a $5,000 annual allowance for courses, certification, and conferences. The Senior Product Marketing Manager can leverage this support to expand their expertise and stay updated in their field.

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Common Interview Questions for Senior Product Marketing Manager (hybrid)
Can you describe how you approach developing go-to-market strategies?

When asked to describe my approach to developing go-to-market strategies, I emphasize the importance of thorough market research and stakeholder collaboration. I would start by analyzing the competitive landscape, identifying buyer personas, and then tailoring our strategies based on insights gathered to ensure successful product launches.

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How would you assess the effectiveness of marketing programs you've implemented?

To assess the effectiveness of marketing programs, I would focus on key performance indicators (KPIs) such as conversion rates, customer feedback, and engagement metrics. I also believe in making iterative improvements based on data analysis to continuously enhance our efforts.

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Tell us about a time when you had to work collaboratively with product management.

In my previous role, I was tasked with launching a new product feature. I collaborated closely with product management by facilitating workshops to gather insights, aligning on the messaging strategy, and ensuring a seamless product launch that met our customers' needs.

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What techniques do you use to understand buyer personas?

I utilize various techniques to understand buyer personas, including conducting surveys, analyzing buyer behavior through data, and engaging with existing customers to gather qualitative insights. This holistic view allows me to tailor messaging and positioning effectively.

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How do you handle competing priorities in a fast-paced environment?

In a fast-paced environment, I prioritize tasks by assessing their impact on overall business goals. Time management tools and clear communication with cross-functional teams help me ensure that important projects receive timely attention without neglecting others.

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What strategies do you employ to track and analyze market trends?

To track and analyze market trends, I leverage industry reports, competitor analysis, and customer feedback. Regularly engaging with thought leaders and participating in industry forums helps me stay informed and agile in our marketing approach.

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Describe an impactful product launch you managed in the past.

One impactful product launch I managed involved coordinating efforts across teams and aligning messaging with market needs. We increased our product adoption by 30% through targeted campaigns, customer engagement strategies, and comprehensive training for sales teams.

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What role does customer feedback play in your marketing strategy?

Customer feedback is integral to my marketing strategy. I actively seek out insights through various channels and prioritize implementing changes based on customer suggestions and pain points to enhance product positioning and drive satisfaction.

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How do you balance the need for creativity with data-driven results?

Balancing creativity with data-driven results involves using data insights to inspire innovative ideas. I ensure that creative marketing campaigns are grounded in data analysis, enabling us to take calculated risks while continuously improving our strategies.

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How do you prioritize features during a product launch?

I prioritize features during a product launch by collaborating with product management to evaluate customer feedback and strategic company objectives. Focus is placed on the features that align best with market demand and can deliver the most impact.

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Since 2015, Rewind has been on a mission to help businesses protect their SaaS and cloud data. Over 100,000 customers in more than 100 countries have trusted Rewind's top-reviewed apps and support to ensure their software-as-a-service applications...

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Full-time, hybrid
DATE POSTED
November 24, 2024

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