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Head of Product

Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla you'll play a vital role in developing cutting-edge data solutions that drive us towards a net-zero future. Our focus is on crafting efficient, reliable, and flexible software applications to tackle the unique challenges of data processing and analysis in the energy sector. Together, we're not only driving digital transformation and maximizing ROI for our clients but also contributing to the global effort of achieving net-zero emissions through technology and data-driven insights.

Your role

Reporting to Joris, you will strategically lead the Product team, ensuring alignment with company goals, customer needs, and market opportunities. This role is instrumental in driving product excellence, fostering cross-functional collaboration, and developing solutions that create value for customers and drive business growth. As Head of Product, you will inspire a high-performing, customer-focused team and deliver innovative SaaS solutions that advance Gorilla’s vision.

What you'll do

  • Define and execute a data-driven product strategy aligned with company goals, market needs, and customer outcomes.

  • Prioritize product initiatives based on value creation, driving measurable outcomes like ARR growth, customer retention, and adoption rates.

  • Lead the team to launch impactful features and products, ensuring customer satisfaction and alignment with Gorilla’s vision for energy retailers.

  • Conduct customer feedback loops and market research to inform product development and maintain competitive differentiation.

  • Foster a high-performing product team by coaching, mentoring, and creating structured career growth paths.

  • Cultivate a culture of collaboration, accountability, and excellence, serving as a role model for Gorilla’s values.

  • Optimize product management processes to focus on strategic initiatives, cross-functional collaboration, and customer engagement.

  • Collaborate closely with engineering, customer success, sales, and marketing teams to align on product roadmaps and deliverables.

  • Manage budgets and resource allocation effectively, balancing cost efficiency with high-quality delivery.

  • Communicate product vision, roadmaps, and priorities to stakeholders, adapting based on feedback and market shifts.

What you'll need

  • Proven experience leading and scaling high-performing product teams in fast-paced SaaS environments, ideally during growth from 50 to 250+ employees.

  • Expertise in defining and executing product strategies that deliver measurable business outcomes, such as ARR growth and customer satisfaction.

  • Success in bringing customer-centric, market-aligned products to market, driving adoption, retention, and value creation.

  • Strong knowledge of data-driven product management frameworks, including roadmap prioritization and value-based decision-making.

  • Proficiency in leveraging customer feedback, market research, and analytics to guide product development and iteration.

  • Deep understanding of product lifecycle management, from concept and research to launch, iteration, and optimization.

  • Skills in budgeting and resource management to maximize impact while controlling costs.

  • Exceptional leadership ability to inspire, motivate, and hold teams accountable while fostering a culture of growth and excellence.

  • Strong communication and collaboration skills to align diverse cross-functional stakeholders.

  • Customer empathy and the ability to translate user insights into actionable and impactful product strategies.

About the Product Team

Our team is at the heart of Gorilla, driving the vision for tomorrow's energy retail software and infrastructure. It’s where engineering, customer insights, and industry expertise converge to create innovative solutions that make a difference. As we transition from startup to scale-up, we maintain our innovative spirit while building the foundations for a sustainable and impactful future.

Where and how you'd work

As engineering team lead you are expected to be present and guide the team which is mostly based in our Antwerp office. This can be done partially remotely but we do expect you to bring the team together on key moments and make sure they are motivated and empowered.

Office Mix

This role is currently an Office-Mix Hybrid role. This means you would chat with your leader and team to define the number of days you need to be together to collaborate and achieve outcomes in close proximity. This is often 1 - 2 days a week. The other days you have flexibility.

This opportunity is for you if

  • You want to inspire and teach team members, the company and customers on the benefits of a strong data strategy

  • You love talking to customers and stakeholders about data and data ecosystems both high level and more low level

  • You get excited from pushing and organising the team to create incredible steps forward and realise our vision and want to motivate and guide them each step of the way

What's in it for you

  • Flexible work options - whether you choose Office Mix or Remote First Mix (currently available within certain timezones and locations). We offer country-specific mobility benefits, and the ability to work flexible hours. You will be equipped with the best technology for remote work.

  • A job with purpose At Gorilla, we’re not just watching the world change—we’re making it happen! We provide cutting-edge data services to energy retailers, helping them tackle climate change while keeping the lights on; we’re here to make a big impact and have some fun along the way.

  • Renumeration Approach which is clear and no-nonsense based on your experience and location.

  • Core Benefits - Wherever your location, you can expect a generous PTO allowance and health insurance coverage.

  • Career Growth opportunities As Gorilla is growing at an incredible pace, you can leave your mark – growing alongside Gorilla. Lifelong learning is part of our DNA, and we care about your individual dreams and ambitions, beyond just work.

  • International Travel We host Gorilla Company Wide Gatherings where we all get a chance to see each other in real life. Past locations have included Portugal, Amsterdam, and Wallonia.

What You Should Know About Head of Product, Gorilla

Join us at Gorilla as the Head of Product, where you’ll play a pivotal role in our mission to revolutionize the energy industry. Based in Antwerp, you'll lead the development of innovative data solutions that push us towards a net-zero future. This isn’t just a role; it’s a chance to be part of something larger, creating efficient and flexible software applications that meet the unique challenges in energy data processing and analysis. Under the guidance of Joris, you’ll strategically align the Product team’s efforts with company objectives, customer needs, and market opportunities. Your expertise will drive product excellence and foster collaboration across teams. We’re looking for someone who is passionate about leadership and can inspire a customer-focused team to deliver cutting-edge SaaS solutions. In your role, you will define a data-driven product strategy and prioritize initiatives that lead to significant growth and enhanced customer satisfaction. You’ll engage with customers, conduct research, and use insights to illuminate our product pathways. This culture of accountability and excellence will be mirrored in your team as you guide them in their career growth. Your presence in our Antwerp office, while enjoying a flexible hybrid setup, will ensure that together we capitalize on opportunities. If you want to inspire others while making meaningful contributions to technology and sustainability, this is the perfect fit for you. Let’s transform the energy sector together at Gorilla!

Frequently Asked Questions (FAQs) for Head of Product Role at Gorilla
What are the key responsibilities of the Head of Product at Gorilla?

As the Head of Product at Gorilla, your responsibilities include defining and executing a data-driven product strategy that aligns with company goals, prioritizing product initiatives based on value creation, and leading the team to launch impactful features. You will also conduct market research, foster collaboration across departments, and manage budgets effectively.

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What qualifications does Gorilla require for the Head of Product position?

Gorilla seeks candidates with proven experience leading high-performing product teams in SaaS environments, particularly during growth phases. Ideal candidates will have expertise in defining product strategies that achieve measurable outcomes, a strong understanding of product lifecycle management, and exceptional leadership skills to inspire and motivate teams.

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How does the Head of Product at Gorilla contribute to the company's vision?

The Head of Product at Gorilla plays a crucial role in driving the company’s vision by delivering innovative SaaS solutions, aligning product development with customer needs, and cultivating a culture of collaboration. This position ensures that product strategies are effectively communicated and adapted based on market shifts and feedback.

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What is the office culture like for a Head of Product at Gorilla?

At Gorilla, the office culture for the Head of Product is dynamic, collaborative, and focused on innovation. While the role allows for hybrid work flexibility, being present in the Antwerp office fosters strong teamwork, motivation, and continuous engagement with cross-functional stakeholders.

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What career growth opportunities are available for the Head of Product at Gorilla?

As Gorilla continues to grow rapidly, the Head of Product will have significant career growth opportunities. The company values lifelong learning and offers pathways for advancement within the product team, making it possible for individuals to make a lasting impact while achieving their professional dreams.

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Common Interview Questions for Head of Product
How do you approach defining a product strategy as the Head of Product?

To define a product strategy effectively, I focus on aligning it with both company goals and market needs. I utilize data-driven insights and customer feedback to prioritize initiatives that deliver measurable outcomes, ensuring that every strategy is adaptable and aligns with our overarching vision.

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Can you provide an example of a successful product launch you led?

In my previous role, I led a product launch that involved extensive market research and collaboration with engineering teams. We identified a gap in customer needs, developed a solution that addressed it, and achieved a 30% increase in adoption rates within the first quarter, demonstrating success through measurable business outcomes.

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What strategies do you employ to ensure team collaboration across departments?

I prioritize open communication and regular check-ins to promote collaboration. I believe in establishing joint goals with other departments, which encourages a unified vision and fosters a sense of ownership among team members from engineering, sales, and marketing.

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How do you keep up with trends in the energy sector?

I stay informed on industry trends by subscribing to relevant publications, attending conferences, and actively engaging with thought leaders in the energy sector. This proactive approach allows me to continuously adapt product strategies to meet emerging market demands.

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Describe your experience with customer feedback loops.

I implement structured feedback loops involving regular customer surveys and interviews. This process allows me to collect valuable insights that inform product development, prioritize features, and ensure our solutions genuinely meet user needs and enhance their satisfaction.

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What do you believe is key to driving customer retention?

To drive customer retention, it’s essential to maintain a strong relationship post-launch. This includes staying responsive to customer needs, ensuring product reliability, and consistently updating our offerings based on user feedback and evolving industry standards.

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How do you prioritize product initiatives?

I prioritize product initiatives by evaluating them based on value creation and potential impact on business objectives, such as ARR growth and customer satisfaction. I use a scoring system that combines data insights with team input to ensure that our resources are dedicated to the most promising projects.

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How do you assess the success of a product after its launch?

Post-launch, I measure success through key performance indicators, including adoption rates, customer satisfaction scores, and retention metrics. Additionally, I analyze user behavior to identify areas for improvement and iterate accordingly to enhance user experience.

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What is your leadership style when managing a product team?

My leadership style is collaborative and empowering. I believe in fostering a growth-oriented environment where team members feel valued and motivated to contribute their ideas. This encourages innovation and accountability, essential for a high-performing product team.

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How do you align product goals with overall company objectives?

I align product goals with company objectives by actively engaging with stakeholders to understand their visions and challenges. I ensure that our product strategies echo these objectives, creating a roadmap that guides our team toward achieving overall business success.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 25, 2024

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