Systems Administrator

As a Systems Administrator at Rewst, your main responsibilities will include maintaining and managing our internal systems, ensuring secure operation, and supporting employee endpoints through MDM. You'll also utilize our ticketing systems for timely IT issue resolution, administer various Rewst systems, monitor system performance, implement security protocols, and provide training and support to team members, all while collaborating with cross-functional teams.

To qualify for the Systems Administrator position at Rewst, you should have proven experience in a similar role, strong proficiency in managing Microsoft Entra ID, M365 Suite, and Microsoft Intune, as well as experience with both Windows and macOS. Excellent problem-solving skills, communication abilities, and the capacity to handle multiple tasks independently are integral to succeeding in this role.

While it's not mandatory, having experience with cloud-based platforms such as AWS, Azure, or Google Cloud is preferred and can be beneficial in your application for the Systems Administrator role at Rewst. Familiarity with scripting languages like PowerShell or Python is also advantageous.

As a Systems Administrator at Rewst, you'll work with a variety of tools and systems, including Microsoft Intune, the M365 Suite, HubSpot, and our ticketing systems. You'll also support numerous internal systems like CRM and collaboration solutions to enhance productivity and system performance.

Rewst offers a collaborative and inclusive culture that genuinely values creativity and diversity. As a Systems Administrator, you'll not only grow your technical skills but also enjoy the flexibility of remote work with the occasional opportunity for in-person collaboration. We foster an environment where your innovative contributions are recognized and impactful.

When answering this question, emphasize specific projects or tasks where you utilized Microsoft Intune. Be sure to discuss how you managed device enrollments, configurations, and security policies, as well as how it helped improve endpoint management efficiency.

Outline your systematic approach to troubleshooting by mentioning steps like identifying the problem, checking hardware connections, verifying configurations, and using diagnostic tools. Highlight how you document your findings to ensure continuity and learning.

Discuss your method for prioritization based on factors such as impact on the business, urgency, and resource availability. Providing an example where you successfully managed multiple tasks will illustrate your effective time management skills.

Mention specific collaborative tools you have worked with, such as project management software, CRM systems, or communication platforms. Discuss how you've contributed to their administration and successful implementation within teams.

Provide a detailed example about a security protocol you implemented, the reasoning behind it, and how you ensured compliance across the organization. Focus on the outcomes and any improvements in system security post-implementation.

Talk about your commitment to thorough documentation practices. Explain how you create clear, accessible documents for processes, including procedures for troubleshooting and resolving common IT issues, which can support team training and knowledge sharing.

Express your enthusiasm for the role by outlining how Rewst's mission aligns with your professional goals. Discuss your desire to contribute to a growing startup and the appeal of working in a creative and collaborative environment.

Share a specific project where your actions directly led to improved system performance. Use metrics or feedback from users to demonstrate the effectiveness of the changes you made.

Mention the ticketing systems you have used and your responsibilities in managing them. Highlight how you ensured efficient handling of IT issues and contributed to optimizing the issue resolution process.

Share your strategies for keeping up with evolving technologies, such as attending webinars, participating in forums, or pursuing certifications. Emphasize your commitment to continuous learning to enhance your skills as a Systems Administrator.