Community Manager

As the Community Manager at The Wedge Innovation Center, you'll be tasked with supporting the daily operations of our coworking space, fostering community development through networking events, overseeing member services, and providing executive support to our leadership team. This multifaceted role allows you to engage with members, facilitate collaborations, and ensure a thriving coworking environment.

To succeed as a Community Manager at The Wedge Innovation Center, you should possess an Associates or Bachelor's degree in Business Administration, Hospitality Management, or a related field. Additionally, having 3+ years of relevant experience, particularly in office or community management, is preferred. Strong communication skills and proficiency with coworking management software, like Yardi Kube, will also be beneficial.

The Wedge Innovation Center actively supports startups and entrepreneurs by providing access to a vibrant community, mentorship opportunities, and resources that can help accelerate business development. As the Community Manager, you’ll play a crucial role in connecting members with these vital resources, enhancing the entrepreneurial ecosystem in the region.

The compensation for the Community Manager role ranges from $25 to $35 per hour, accompanied by a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) retirement plan, paid time off, and performance-based bonuses, making it an appealing opportunity for potential candidates.

As a Community Manager at The Wedge Innovation Center, you can expect a dynamic and collaborative work environment where creativity thrives. You'll engage with a diverse group of entrepreneurs and businesses, leading exciting events and activities while ensuring operational efficiency. Flexibility and adaptability are key as you'll be responding to the evolving needs of our coworking space.

To foster community engagement, I would implement initiatives such as regular networking events, workshops, and social media campaigns that encourage member participation. My focus would be on listening to member feedback, understanding their needs, and facilitating introductions among members to create meaningful collaborations.

In my previous roles, I’ve managed daily office operations, coordinated with vendors, and ensured a clean and efficient working environment. This experience has equipped me to handle the multifaceted responsibilities of a Community Manager, where operational excellence is key to supporting our members and the executive team effectively.

I would prioritize tasks by assessing urgency and impact on our community members. Using a combination of a well-structured to-do list and digital tools, I would delegate when appropriate and remain flexible to adjust my priorities based on immediate member needs while maintaining a focus on our long-term goals.

I prefer using a combination of surveys, social media analytics, and coworking software performance indicators. This data helps me analyze member engagement, assess the success of events, and make informed decisions to improve our community initiatives effectively.

I organized a startup pitch night that brought together local entrepreneurs and investors. Through effective marketing and community outreach, we had a strong turnout, resulting in several startups receiving funding offers. The success stemmed from careful planning, securing diverse speakers, and ensuring a collaborative environment.

Handling conflicts professionally is crucial. I would first listen to both parties to understand their perspectives and work towards finding a mutually beneficial solution. Promoting open communication and fostering a supportive environment can often resolve issues amicably.

Social media is vital for community management as it enhances engagement and increases visibility. At The Wedge, I would use platforms to share member success stories, promote events, and facilitate discussions among members, thereby strengthening the community ties.

In my last position, I connected a startup with relevant mentorship and resources that helped them refine their business model. By providing tailored advice and facilitating networking, I played a key role in their growth trajectory and success.

A successful Community Manager should possess strong communication skills, emotional intelligence, adaptability, and a proactive mindset. These qualities enable them to connect with members, resolve issues effectively, and foster a supportive and engaging atmosphere.

I am passionate about fostering innovation and supporting entrepreneurs, which aligns perfectly with The Wedge's mission. The collaborative and dynamic environment excites me, and I’m eager to contribute my skills to help build a thriving community that drives success for its members.