Regional Station Manager Italy (m/f/d)

As a Regional Station Manager at roadsurfer, your primary responsibilities include overseeing the operations of multiple stations within your region, managing budgets efficiently, leading station teams, and ensuring high employee satisfaction and quality standards. You will drive station setup and organization while developing strategies for operational success.

To apply for the Regional Station Manager position at roadsurfer, you should have completed education or training relevant to the field, along with 2-3 years of professional experience in a similar managerial role. Experience in the car rental or tourism industry is preferable, and strong leadership skills, empathy, and problem-solving abilities are essential.

Yes, a Class B driving license is required for the Regional Station Manager role at roadsurfer. This ensures you can travel to various stations in your region as needed to maintain operations effectively.

At roadsurfer, we believe in fostering personal and professional growth. As a Regional Station Manager, you'll benefit from an individual Growth Plan and access to our Inhouse Academy, which offers a variety of training and development initiatives to help you excel in your career.

The team culture at roadsurfer is collaborative and supportive, which plays a crucial role for a Regional Station Manager. You're encouraged to nurture team spirit through regular team events while maintaining an environment where every team member feels valued and motivated, leading to higher satisfaction and productivity.

To improve team performance as a Regional Station Manager, I would first conduct assessments to understand current strengths and weaknesses. Then, I’d implement regular feedback sessions and training opportunities tailored to team needs, establishing clear performance metrics and celebrating successes to motivate the team.

In a multi-station setup, prioritizing operational tasks involves assessing the immediate needs of each station, understanding any urgent challenges, and allocating resources effectively. Using project management tools and fostering open communication with station managers can facilitate this priority setting.

In a previous role, I encountered a conflict regarding resource allocation between two team members. I organized a mediation session where both could express their concerns, leading to a collaborative solution. This not only resolved the conflict but also reinforced team trust and collaboration.

To ensure quality standards across all stations, I would establish a clear set of performance guidelines and conduct regular audits. I would also encourage feedback from both customers and employees, allowing for continuous improvement and adaptation to uphold quality.

My approach to budget management involves meticulous planning, where I forecast expenses and revenues for the upcoming period. I prioritize essential resources while exploring cost-cutting opportunities without compromising service quality to ensure maximum efficiency.

My leadership style is participative; I believe in involving team members in decision-making. This empowers individuals and creates a sense of ownership. I also adapt my approach to suit different personalities and skills within the team, fostering an inclusive and motivating environment.

Staying motivated in a fluctuating market requires resilience and adaptability. I keep my team motivated by keeping them informed about market trends and encouraging innovative ideas for adaptation. Celebrating small wins and maintaining open communication keeps morale high even during tough times.

I use analytical techniques to assess resource needs based on performance metrics and projected demands. Additionally, I emphasize flexible resource allocation, allowing adjustment based on real-time data and operational circumstances, ensuring optimal utilization.

Customer feedback is crucial in my operational strategy as it provides invaluable insights into service quality and areas for improvement. I actively encourage customer reviews and use this information to make informed decisions that enhance overall service levels.

I am eager to join roadsurfer because I admire its commitment to providing memorable travel experiences through campervan rentals. The opportunity to lead a passionate team and foster growth within a company that values employee development aligns perfectly with my career aspirations.