Onsite Location: Columbus, OH
Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Williams Lea is hiring for a Presentations Workflow Coordinator for our Columbus, OH office
Shift: Monday to Friday 4:00 pm to 12:30 am,
Pay: $22.80 - $24.00/hour + 10% shift differential
Benefits:
The Presentations Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate desktop publishing support of an intermediate to advanced level. Advanced ability to assess PowerPoints, with a technical eye to detect and ensure proper corrections (creation, formatting, edits, proofing, etc.) for requesters. The position requires advanced software aptitude in those programs used for presentations, as well as speed and accuracy in a high-volume, high-pressure production environment. The Presentations Workflow Coordinator is responsible for the day-to-day coordination of workflow within a shift or site.
Job duties:
Intakes work requests from the client, including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed
Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues
Creates and edits PowerPoints, mail merges, charts, graphs, tables, etc.
Scans and cleans up documents utilizing scanner equipment and appropriate software
Converts and cleans PowerPoints from other software applications
Evaluates personnel performance with the Supervisor/AM and assists in the development and improvement of individual and team skills
Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests, including meeting deadlines and delivering high-quality work
Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the client's expectations for quality, timeliness, and service
Bachelor’s degree preferred or equivalent years of experience able to substitute
Minimum of 3 years of related office experience with desktop publishing and creative design
Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, as examples)
Excellent verbal and written communication and interpersonal skills necessary to communicate questions and/or suggestions to the client and other team members in a professional and customer service-oriented manner
Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production
Ability to work in a fast-paced, deadline-driven team environment while handling sensitive and/or confidential documents and information
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
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RRD is an Equal Opportunity Employer, including disability/veterans
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If you’re looking to take your career to the next level, the Presentation Workflow Coordinator position at Williams Lea in Columbus, OH could be your next big opportunity! With over 200 years of rich history, Williams Lea focuses on providing outstanding business support services, particularly in administrative tasks, document production, and presentation design. As a Presentation Workflow Coordinator, you’ll be the glue that holds the team together, ensuring exceptional customer service and timely execution of presentation projects. Your days will be spent collaborating with clients as you intake their requests, clarify job instructions, and adeptly manage deadlines. You'll have the chance to flex your technical skills by creating and editing PowerPoint presentations, mail merges, and more, all while ensuring top-notch quality in a bustling work environment. We're talking about a fast-paced role where your ability to prioritize and adapt is paramount. With your advanced knowledge of Microsoft Office, particularly PowerPoint, and inspirational teamwork aptitude, you'll shine by leading your team to deliver high-quality projects. Plus, Williams Lea offers attractive benefits like health insurance, a 401k plan with employer match, and an onsite gym, making it not just a job—but a fantastic career move. Join us and be part of a dedicated group that values collaboration and excellence!
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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...
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