The Sales Manager (Payments Processing) at Ruby Labs is responsible for sourcing and securing new partnerships with payment processing providers, leading the merchant account opening process from the initial contact to approval, and maintaining relationships with existing payment providers. You'll also negotiate processing fees, prepare partnership proposals, and keep stakeholders updated on the partnership status while managing documentation and compliance for merchant accounts.

To qualify for the Sales Manager (Payments Processing) role at Ruby Labs, candidates should possess a minimum of 2 years of experience in business development, partnerships, or a similar role. Strong communication, relationship-building skills, and experience in commercial negotiations are essential. Familiarity with CRM systems, particularly Hubspot, and the ability to manage multiple opportunities simultaneously are also important qualifications for this position.

At Ruby Labs, the Sales Manager (Payments Processing) can expect a vibrant and flexible remote work environment. We promote a healthy work-life balance with unlimited paid time off (PTO) and company holidays, allowing you to recharge when needed. You'll be part of a community that values innovation and diversity, and every team member is equipped with the resources needed for success, including a MacBook for optimal productivity.

The interview process for the Sales Manager (Payments Processing) at Ruby Labs begins with a thorough application review that takes about 3 to 5 days. If selected, candidates will experience a recruiter screening, a technical interview focused on industry-specific skills, and a final interview that assesses overall fit and compatibility with our team culture.

Absolutely! Ruby Labs prioritizes personal and professional growth for its team members. As a Sales Manager (Payments Processing), you'll have the chance to expand your skills in the fintech sector, engage with industry leaders, and grow your network. Our focus on innovation encourages learning and development through participation in new projects that push the boundaries of technology.

When answering this question, think of specific examples that demonstrate your success in creating and nurturing partnerships. Describe the steps you took to identify potential partners, the strategies you employed to approach them, and any successful negotiations you led. This will showcase your ability to build relationships in the payment processing landscape.

Discuss your approach to compliance by highlighting the importance of thorough documentation and understanding KYC (Know Your Customer) processes. Mention your attention to detail and proactive problem-solving skills, emphasizing how you ensure that all compliance requirements are met while making the onboarding process as smooth as possible.

It's vital to demonstrate your negotiation skills by providing examples of past negotiations. Discuss your research process before negotiations, how you assess competing offers, and your methods for establishing win-win scenarios for both parties. This will showcase your ability to drive favorable terms within partnerships.

An ideal response would include a breakdown of how you evaluate urgency and importance across opportunities. You should explain your project management skills, perhaps alongside a specific example where you successfully managed multiple partnerships to highlight your organizational skills.

When discussing your experience, consider mentioning any direct engagement you've had with these providers or any projects that intersected with them. Highlight your understanding of their platforms and how you utilized their services effectively in tandem with your partnership efforts.

Choose a relevant example where you encountered obstacles in a project. Discuss the specific challenges, your approach to addressing them, and the outcomes you achieved. This will exhibit your problem-solving skills and resilience in the face of difficulties.

Emphasize the importance of market research in understanding industry trends, potential partners, and market gaps. Discuss how your insights from research inform your partnership strategy and allow you to proactively identify growth opportunities.

Talk about how you prioritize consistent communication, periodic review meetings, and mutual benefit strategies to ensure a healthy relationship with past partners. Share any strategies you’ve developed to monitor performance and maintain a positive rapport.

This is an opportunity to showcase your skills in crafting compelling proposals. Share a specific example emphasizing your research, the elements of the proposal, and the results that followed – whether it was a partnership secured or favorable terms negotiated.

Discuss the tools you utilize, such as Hubspot CRM, to keep track of partnership opportunities. Detail any personal strategies or methodologies you implement to prioritize tasks and ensure that no opportunities slip through the cracks.