Software Engineer - Internal Tools (Remote)

As a Software Engineer - Internal Tools at Rula, you'll be responsible for developing and maintaining high-quality internal tools that enhance the efficiency of our support teams. You'll build streamlined workflows, collaborate with cross-functional teams, and ensure that other engineering teams can effectively use the platform to improve their support processes.

Candidates for the Software Engineer - Internal Tools position at Rula should have a minimum of 3 years of software engineering experience, particularly in full-stack development. Experience with both SQL and NoSQL databases, as well as a strong background in building modern web applications, is crucial. Familiarity with technologies like React, Typescript, and Node.js is preferred.

Working as a Software Engineer - Internal Tools at Rula means you’ll enjoy a fully remote work environment that promotes a healthy work-life balance. You'll have the flexibility to meet your professional commitments while ensuring you also focus on your personal well-being, all while receiving support and benefits aimed at fostering your overall health.

Yes, Rula offers a comprehensive benefits package for the Software Engineer - Internal Tools position, including medical, dental, and vision insurance, a 401(k) plan, paid parental leave, and generous time-off policies. We also have wellness events and stipends to help with creating an effective home office setup and team-building activities.

As a Software Engineer - Internal Tools at Rula, you have a unique opportunity to directly influence our mission to improve mental healthcare. By building tools that streamline internal processes and enhance user experience, you enable support teams to deliver better care, improving mental health access and quality for all users.

When answering this question, focus on specific projects where you've worked on both the front and back end. Explain the technologies you used, your responsibilities, and how your contributions impacted the project. Make sure to highlight your experience with database management as well.

Discuss your process for gathering user feedback and requirements, such as conducting interviews or surveys, and how you translate that information into actionable features. Share examples where you improved an existing tool based on user feedback to demonstrate your ability to empathize and innovate.

Share your method for prioritizing tasks, including how you communicate with team members to understand their needs and integrate those into your project timeline. Emphasize your collaborative approach and ability to adapt based on evolving team priorities.

Here, you should list technologies that match Rula’s needs, such as React, Node.js, and any database technologies like SQL or NoSQL. Discuss specific projects where you applied these technologies and the outcomes of your contributions.

Be prepared to discuss a specific challenge and the steps you took to resolve it. Include details on the problem, your thought process, any research conducted, and the solution implemented. Highlight what you learned from the experience.

Talk about your coding practices, such as code reviews, unit testing, and following best practices and coding standards. Mention any tools you use for code quality assurance, like linters or testing frameworks, to showcase your commitment to quality.

Mention some ways you keep your skills up to date, such as attending workshops, following industry blogs, or participating in online courses. Sharing your enthusiasm for learning new technologies will resonate well in a fast-paced company like Rula.

Discuss your proactive approach in seeking input from support agents. Explain how you would facilitate meetings or workshops to brainstorm ideas, and the importance of user feedback in the development cycle to create tools that genuinely help them.

Be specific about the types of database systems you’ve worked with, the scale of the applications, and the complexities involved. Discuss how you managed data integrity, performance tuning, or any challenges faced with data migrations, illustrating your expertise.

Your answer should reflect a genuine interest in mental health and how Rula's mission aligns with your values. Express excitement about the opportunity to create internal tools that make a real difference and support the team that positively impacts people’s lives.