Job details

Director of Strategy & Operations (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula is seeking a Director of Strategy & Operations to drive Rula’s understanding of how our patients are doing and leverage that data to improve quality internally and communicate our quality externally. This role sits directly at the heart of our mission - they will be obsessed with understanding whether our patients are getting better and what Rula could be doing differently to create stronger outcomes.

In this role, we are looking for a highly analytical and strategic operator. You should be comfortable working through high levels of ambiguity, navigating large and complex data sets, and communicating and breaking down dynamically intricate problems into smaller, discrete chunks for business stakeholders. You will also create new metrics and ways to think about patient outcomes, and spearhead initiatives from ideation to MVP piloting that will move the needle on the metrics you care most about.

Required Qualifications

6+ years of experience in strategy and operations-based roles (Business Operations, Consulting, Product Operations, etc.)
4+ years of analytics experience, with advanced proficiency using SQL and data visualization tools (Looker, Tableau, PowerBi, etc.)
Expertise delivering assets that are embedded into operational processes or workflows, and a proven ability to ideate and execute operations-led experiments
Excellent written and verbal communication skills, with a proven ability to break down complex, ambiguous problems into smaller, discrete chunks
Experience in building trust and collaborating effectively alongside multiple stakeholders and executives in a fast moving environment

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

1+ years of experience in a high-growth startup environment
Expertise in building functions from 0 to 1, launching processes with limited resourcing
Experience working with patient populations/clinicians and leading critical initiatives to improving outcomes

We're serious about your well-being! As part of our team, full-time employees receive:

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Rula Glassdoor Company Review

4.3

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Average salary estimate

$120000 / YEARLY (est.)

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$100000K

$140000K

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What You Should Know About Director of Strategy & Operations (Remote), Rula

Are you passionate about mental health and looking to make a real difference? Rula is on the hunt for a Director of Strategy & Operations! This remote position in beautiful Los Angeles places you at the core of our mission to transform mental health care. In this role, you will dive deep into data, analyzing how our patients are doing and discovering what we can do to improve their outcomes. You're the kind of person who thrives on solving complex problems and loves collaborating with various stakeholders to create actionable strategies. With over six years of experience in strategy and operations, especially with analytics tools like SQL, Looker, or Tableau, you'll take the lead in developing metrics that matter. You have a flair for breaking down intricate issues into manageable parts, making it easier for others to see the road forward. Rula believes that mental health is as critical as physical health, and your work will play an essential part in shaping our approach to treatment and care. We’re all about transparency in our workplace and offer a solid remote work structure so you can balance your professional and personal life while contributing to a compassionate cause. Join us at Rula to not only enhance how we understand patient outcomes but to pioneer initiatives that genuinely make a positive impact in the mental health sector. Come and be a part of our mission to empower individuals and create a better world for mental healthcare!

Frequently Asked Questions (FAQs) for Director of Strategy & Operations (Remote) Role at Rula

What responsibilities does the Director of Strategy & Operations at Rula have?

The Director of Strategy & Operations at Rula is responsible for analyzing patient outcomes and leveraging data to enhance our internal quality while externally communicating these improvements. This role entails navigating complex data sets, creating new metrics for better patient understanding, and initiating projects from ideation to pilot phases that impact crucial metrics.