Sr. Provider Strategy & Operations Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula has had incredible success building out our core behavioral health offerings in Therapy and Psychiatric Services, but in our mission to make mental healthcare work for everyone, we have barely scratched the surface. To ensure that the 70M Americans a year that try to find help, get that help, we need to expand mental health care delivery to serve as many of those 70M Americans as possible. This is where you come in. 

We are seeking a Senior Manager (Sr Supply Innovation Manager) to join our growing Provider Strategy & Operations team. The Supply Innovation pod focuses on standing up provider (supply) operations underpinning each new business line and care delivery model, then integrating processes & systems into core operations to scale. Examples of upcoming initiatives include in-person care, pediatric care, and Medicare/Medicaid services. The Sr Manager will initially be responsible for standing up scalable in-person supply operations to enable Rula to offer in-person care in all 50 states. 

Required Qualifications

• 8+ years of experience in strategy & operations roles with at least 4 years of experience in process and/or product improvement in a high growth organization, for example: tech, consulting, or other fast moving environments.

• Demonstrated experience with standing up, optimizing, and scaling new processes and systems

• Project management experience with complex cross-functional teams

• Excellent written and verbal communication skills, with the ability to distill complex issues into structured frameworks and concrete action plans

• Strong attention to detail and organizational skills

• Proficient with analysis, particularly in Excel /Gsheets. SQL preferred

Preferred Qualifications

• Familiarity with Zendesk, Salesforce, Airtable, Fountain, Calendly

• Experience working in high-growth startups and/or the behavioral health sector

• Experience writing technical requirements, project plans, experiment results, project updates, and strategy docs

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

• 100% remote work environment from anywhere in the US

• Competitive pay and benefits that don’t change based on location

• Health benefits: medical, dental, vision, life, disability, and FSA/HSA 

• Access to our 401(k) plan

• Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

• Paid parental leave

• Employee Assistance Program (EAP) 

• Stipend to ensure your home office sets you up for success

• Quarterly department stipend for team building or in-person gatherings

• Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.