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Mortgage Licensed Loan Officer Assistant

Loan Officer Assistant - Loan Partner 1Ruoff MortgageThe Vermillion Lending TeamHilliard, OhioAre you an experienced, driven mortgage professional ready to take your career to the next level? Do you have the perfect blend of guideline knowledge, processing prowess, and a genuine passion for delivering world-class customer service? At Ruoff Mortgage, we’re looking for a C.A.R.E.-Giver/Unicorn to join our powerhouse team as a Loan Partner—the right arm for our top-performing Originators.In this critical role, you’ll work directly with borrowers, guiding them through a seamless, white-glove experience from “contact to contract.” Your support will empower our Originators and Pre-Approval Specialists to focus on expanding their pipeline and creating lasting relationships with influential agents.Why Ruoff Mortgage?When you join Ruoff Mortgage, you’re not just part of a team—you’re part of a mission. We’re dedicated to helping loan officers reach new heights, providing elite coaching, mentorship, and industry-best resources. With us, you’ll get access to high-level agents and a leadership team that opens doors to the industry’s top-tier opportunities. This is where you build a career, not just a job.What You’ll Do As a Loan Partner• Create Lasting Relationships: Establish strong connections with referral partners, borrowers, and agents. You’re the face and heart of the loan process, ensuring clients feel supported every step of the way.• Guide Borrowers Through the Loan Process: Facilitate loan applications digitally, by phone, or in person, making it a smooth journey from start to finish.• Prepare for Success: Gather and organize all documentation needed for underwriting, ensuring our clients’ loans move seamlessly through the “contact to contract” phase.• Be the Primary Contact for Borrowers: Maintain consistent communication, addressing any questions or concerns so that clients feel informed and at ease.• Stay on Top of Mortgage Products and Procedures: Be knowledgeable in FHA, VA, CONV, and USDA products, so that you’re prepared to advise on all client scenarios.• Take the Lead in Communication: Keep the loan officer, processor, operations team, realtors, and all parties informed and engaged, creating a well-oiled process that keeps everyone in sync.• Solve Problems Before They Escalate: Handle loan “fires” with grace and expertise, ensuring obstacles are addressed before they affect timelines.• Embrace Continuous Learning: We encourage you to be a sponge for knowledge and grow within your role, contributing to process improvements that elevate our team’s success.Who You Are• You’re a mortgage expert with at least 2+ years of continuous experience (5+ preferred) in a role such as Loan Officer Assistant, Loan Partner, Processor, Loan Officer, or Underwriter.• You know how to analyze credit reports, income, and asset documents, and you’re familiar with structuring loans and navigating FHA, VA, CONV, and USDA products.• NMLS licensed (or willing to become licensed).• Highly organized, detail-oriented, and motivated by exceptional customer service.• Proficient in DU, LP, and mortgage systems with a deep understanding of procedures, documentation, and guidelines.• Skilled in communication with strong interpersonal abilities, ensuring that each client feels valued and informed.• Ready to support top-producing Originators by providing a seamless, well-coordinated, and CARE-ing experience to clients and referral partners alike.Ready to Join a Team that Invests in You?If you’re excited to be part of a dynamic team that’s redefining success in the mortgage industry, we want to hear from you! Join Ruoff Mortgage, where you’ll gain access to industry-leading support, world-class coaching, and an environment that encourages you to grow both professionally and financially. Apply today, and let’s explore how your next big career move starts here!Compensation: $32,000 - $65,000

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What You Should Know About Mortgage Licensed Loan Officer Assistant, Ruoff Mortgage

Are you ready to embark on an exciting journey with Ruoff Mortgage as a Mortgage Licensed Loan Officer Assistant? Located in Hilliard, Ohio, you'll find yourself in a pivotal role within the Vermillion Lending Team. This isn’t just another job; it’s an opportunity to blend your mortgage expertise with a passion for customer service, all while supporting top-performing Originators. You'll be the guiding light for borrowers, helping them navigate the intricate loan process from start to finish. Your responsibilities will include everything from preparing loan applications and gathering necessary documentation to establishing lasting relationships with clients and referral partners. In essence, you’ll be the heartbeat of our operations, ensuring clients feel supported and informed every step of the way. At Ruoff Mortgage, we believe in fostering growth through elite coaching and mentorship, so you can reach your fullest potential while building meaningful connections in the field. If you’re organized, detail-oriented, and possess a strong understanding of mortgage products, this role is tailor-made for you. Join us and be a part of a team that celebrates success and is committed to personal and professional development. With competitive compensation and the chance to work alongside industry leaders, your career will soar as you help our clients achieve their dreams. Let’s redefine the mortgage experience together!

Frequently Asked Questions (FAQs) for Mortgage Licensed Loan Officer Assistant Role at Ruoff Mortgage
What are the primary responsibilities of a Mortgage Licensed Loan Officer Assistant at Ruoff Mortgage?

As a Mortgage Licensed Loan Officer Assistant at Ruoff Mortgage, your primary responsibilities will include guiding borrowers through the loan process, managing communication with clients and referral partners, and preparing all necessary documentation for underwriting. You’ll serve as the primary contact for borrowers, ensuring they feel informed and supported throughout their loan journey.

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What qualifications are required to become a Mortgage Licensed Loan Officer Assistant at Ruoff Mortgage?

To qualify for the Mortgage Licensed Loan Officer Assistant position at Ruoff Mortgage, candidates should have at least 2 years of experience in a mortgage-related role. Familiarity with FHA, VA, CONV, and USDA products, along with excellent communication skills and the ability to analyze credit reports, income, and assets, is essential. Being NMLS licensed or willing to obtain the license is also required.

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How does Ruoff Mortgage support the growth of its Mortgage Licensed Loan Officer Assistants?

At Ruoff Mortgage, we are committed to the growth of our Mortgage Licensed Loan Officer Assistants. We offer elite coaching, continuous learning opportunities, and access to industry-leading resources to help you develop your skills and advance your career within the mortgage industry.

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What kind of work environment can Mortgage Licensed Loan Officer Assistants expect at Ruoff Mortgage?

Mortgage Licensed Loan Officer Assistants at Ruoff Mortgage can expect a dynamic and supportive work environment. Our team emphasizes collaboration and provides a culture that encourages personal and professional development. We celebrate success and aim to create a workplace where our employees thrive.

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What is the compensation range for a Mortgage Licensed Loan Officer Assistant at Ruoff Mortgage?

The compensation range for a Mortgage Licensed Loan Officer Assistant at Ruoff Mortgage is between $32,000 and $65,000 annually. This competitive salary reflects the role's importance and the expertise required to excel in delivering outstanding mortgage services.

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Common Interview Questions for Mortgage Licensed Loan Officer Assistant
What experience do you have that makes you a good fit for the Mortgage Licensed Loan Officer Assistant position?

In answering this question, highlight your previous experience in mortgage roles, focusing on specific tasks such as loan processing or client interactions. Emphasize how this background has equipped you to provide exceptional service and support to borrowers and loan officers effectively.

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How do you handle stress and tight deadlines in the mortgage process?

Discuss your strategies for managing stress, such as prioritization and organization. Provide an example of a time you met a tight deadline while ensuring quality, showcasing your ability to remain calm under pressure, which is key in the mortgage environment.

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Can you explain your understanding of FHA, VA, CONV, and USDA products?

Be prepared to summarize each mortgage product, highlighting their unique features and eligibility requirements. This shows your familiarity with the products you'll be working with as a Mortgage Licensed Loan Officer Assistant at Ruoff Mortgage.

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How would you approach building relationships with referral partners as a Loan Officer Assistant?

Illustrate your approach to networking and relationship-building, emphasizing the importance of communication and trust. Mention any successful strategies you’ve employed in the past to foster lasting professional relationships in the mortgage industry.

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Describe a time you faced a problem in the loan process and how you resolved it.

Choose a specific example that demonstrates your problem-solving skills. Highlight your analytical thinking and ability to communicate effectively with team members and clients to address challenges proactively.

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What methods do you use to stay organized when managing multiple loans?

Discuss your organizational skills and tools you use, such as digital tracking systems or prioritization techniques. Illustrating your systematic approach will show your potential employers that you can manage a high workload efficiently.

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Why is customer service important in the role of a Mortgage Licensed Loan Officer Assistant?

Explain how exceptional customer service enhances the client's experience during the loan process. Emphasize that your goal is to make borrowers feel valued and supported, which ultimately benefits the overall success of the team.

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What strategies do you use to maintain clear communication with borrowers throughout the loan process?

Highlight the importance of timely updates, personalized communication, and active listening. Share an example of how you’ve effectively communicated with clients in the past to ensure they felt informed and engaged.

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How do you continue to learn about changes in the mortgage industry?

Discuss your commitment to staying informed about industry changes, including attending training sessions, reading articles, and participating in professional organizations. Showing your dedication to learning will assure interviewers of your long-term value.

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What do you hope to achieve as a Mortgage Licensed Loan Officer Assistant at Ruoff Mortgage?

Articulate your career goals and how they align with the mission of Ruoff Mortgage. Emphasize your desire to grow within the organization, contribute to team success, and provide exceptional service to borrowers.

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DATE POSTED
December 17, 2024

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