Senior Manager, Fraud Risk Management

When you join Sallie Mae, you become a champion for all students.We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.Come do more than join something, change something. For students, for future generations, for the future of education.What You'll ContributeThe Senior Manager, Fraud Risk Management will be responsible for developing and implementing a comprehensive Fraud Risk Management framework to effectively minimize risk and adhere to applicable regulations within our company.What You'll Do• Develop and implement a comprehensive Fraud Risk Management framework including ownership and administration of key Second Line of Defense capabilities for the organization.• Responsible for studying the current (and emerging) risk and regulatory landscape in order to orchestrate the Fraud Risk Assessment across business units and product lines.• Develop and enforce the Fraud Risk Policy and Fraud Risk Appetite, ensuring compliance with applicable laws, regulations, and industry best practices.• Execute risk management governance routines, including but not limited to, effective challenge of the Fraud Operations RCSA, oversight of Fraud Operational Risk events, and Fraud-related issue monitoring.• Advise and direct the First Line on specific sectors of risk to focus on and recommend appropriate control measures to minimize fraud and financial crimes risks, where appropriate.• Develop and deliver training programs to educate employees on financial crimes and fraud risks, red flags, and reporting obligations.• Partner with security and analytics teams to develop and execute on Authentication Risk Strategy oversight activities.• Collaborate across the broader organization to support the bank’s Financial Exploitation program.• Regularly prepare and present data-driven reports for leadership on the state of Fraud Risk.• Foster strong relationships with internal stakeholders, including legal, compliance, risk management, and business units, to ensure effective collaboration and coordination in creating a strong Anti-Fraud Risk culture.The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.What You HaveMinimum education, skills and experience required.• 7+ years of applicable experience in managing fraud and financial crime risks (at least 2 years in a Second Line of Defense function at a bank).• Expert level understanding of applicable laws, regulations, financial services, and regulatory trends that affect the organization.• Expert level skill for organizing, analyzing and understanding data and creating insightful reports and presentations.• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.• Proven track record of developing and implementing effective risk management strategies and frameworks.• Experience in conducting risk assessments, investigations, and reporting on financial crimes incidents.• Experience with consumer deposit and loan products, including knowledge of effective ACH and Wire fraud strategies.• Excellent analytical, problem-solving, and decision-making skills.• Strong leadership and team management abilities.Preferred Education, Skills, And Experience.• Bachelor's degree in finance, accounting, business administration, or a related field. Advanced degree preferred.• Professional certification preferred, such as Certified AML and Fraud Professional (CAFP); Certified Anti-Fraud Specialist (CAFS); Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS).The Americans With Disabilities ActThe Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.Feeling Your Best Helps You Do Your BestOur benefits take care of the whole you—so you can build your work around your life (not the other way around!).• Competitive base salaries• Bonus incentives• Generous PTO, Floating Holidays and 12 Federal Holidays observed• Support for financial-well-being and retirement 401k with employer match• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more• Employer paid short-term/long-term disability and basic life insurance• Flexible hybrid working arrangements.• Paid parental leave and adoption reimbursement programs• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives• Tuition Reimbursement and Family Scholarship Programs• Career development and training opportunitiesNot the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.