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(USA) Senior Director, Marketing Intelligence- Sam's Club image - Rise Careers
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(USA) Senior Director, Marketing Intelligence- Sam's Club

Position Summary...What you'll do...About Sam's Club Marketing/Marketing IntelligenceSam's Club is seeking exceptional talent within its Marketing organization. A centralized team reporting to the Chief Marketing Officer, Marketing leads strategy development, innovation, and execution of key functions including brand strategy, media strategy & planning, social marketing, growth marketing & personalization, and operations.Within the Marketing organization, the Marketing Intelligence group will enable Sam's Club to be more consumer-focused than ever, driving an exceptional understanding of customers. It aligns Sam's Club's key lines of business through data and insights to guide strategic marketing decisions from audience planning through to performance measurement. The team will leverage analytical expertise, a deep understanding of consumers, and collaborate across teams to enhance marketing and media performance for Sam's Club.About the RoleThe Senior Director, Marketing Intelligence is responsible for creating and implementing a framework to measure the impact of marketing investments across Sam's Club, playing a critical part in identifying the most effective ways to allocate future media decisions. This leader will be a key stakeholder charged with collaborating across Retail, Membership, and Ecommerce to simplify, unify, and centralize consumer marketing data and implement a data-led approach to marketing planning and execution.This Senior Director will be tasked with attributing sales and commercial impact to specific marketing activities and collaborating with the Retail and Ecommerce teams to refine and justify media investment across the funnel. This executive will be a champion for full-funnel investment strategies and will be the key connection point in optimizing marketing spend across all channels.What You'll Do• Develop and implement the framework for assessing and optimizing marketing performance across all channels and lines of business• Develop and implement the framework for quantifying the results of full-funnel marketing investment for all Sam's Club businesses• Lead development of marketing KPIs and frameworks tied to sales and commercial objectives, leveraging standardized best practices and inputs from Retail, Membership, and Ecommerce teams• Develop standardized reporting practices and dashboard requirements to access and visualize a "single source of truth" for marketing decision making, ensuring that measurement infrastructure effectively services Retail, Membership, and Ecommerce teams and captures both Digital and Offline performance• Assess and implement tools that cultivate an effective marketing data strategy & insights interpretation practice• Steer the enablement and application of customer-driven capabilities in planning and media activation• Provide marketing subject matter expertise with Finance teams when establishing commercial objectives for Sam's Club's LOBs• Review channel activity and lead interpretation of marketing campaigns across the funnel, informing larger media strategy• Collaborate closely with cross functional stakeholders and with key media agency partners to define objectives, optimize marketing and media strategies, and deliver consistent reporting and actionable insights through advanced analytical measurement techniquesCompetencies• Strategy: Architect holistic Marketing Intelligence framework including development of KPIs, audience strategies, and assessment processes, drive strategic marketing optimization, manage portfolio-wide business and marketing objectives, maintain deep understanding of marketing & media analysis, drive innovation within Marketing Intelligence• Planning: Develop cohesive & scalable approaches to consumer insight that create a universally agreed-upon view of success in the definition and measurement of audiences, showcase strong aptitude in analyzing marketing & media data, contribute to integrated full-funnel marketing approach, drive relentless focus on prioritized objectives of marketing and finance teams• Leadership: Maintain an agile mindset and responsive approach to Marketing Intelligence functions, cultivate talent for ultimate success, resolve hurdles or conflict through collaboration across the organization, lead change in the organization and sell in ideas, develop an elevated presence in the organization• Teamwork: Share strong and informed perspective that connects to marketing objectives and business goals, recognize opportunities for better collaboration, emulate company's standards for direct and respectful feedback, drive understanding of marketing trends and evolutions, foster an environment of empowerment and collaboration, showcase ability to influence upwards and effectively communicate with executive-level audience• Ownership: Demonstrate strong ability to translate insights into business opportunities, develop talent for storytelling and communication of marketing analytics narrative, drive accountability in team performance, contribute key insights to marketing leadership, lead agency management to maximize value, continuously seek opportunities to develop skills and talent of your teamWhat You'll Bring• 10+ years of marketing experience, 7+ years in marketing analytics or the equivalent• 5+ years of experience managing teams, with a proven track record of collaborative leadership, coalition building, and driving unity among disparate teams• Agency or client-side experience developing full-funnel, cross-channel measurement and insights tools• Experience developing, measuring, and interpreting marketing KPIs that drive commercial / retail objectives• Deep understanding of full-funnel marketing measurement and interpretation best practices• Experience with/ability to implement new technology stack and data analytics across an enterprise• Experience in matrixed organizations and ability to collaborate with non-directs to drive change• Exceptional communication and interpersonal skills, with the ability to collaborate and drive consensus across multiple teams and functions• Change agent and motivator, with the ability to build bottoms-up teams and approaches, and foster positive culture change at Sam's Club• Entrepreneurial spirit with the ability to work through ambiguity, transform enterprise-wide ways of working, and infuse strategic thinking across levelsThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job.Equal Opportunity EmployerSam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!- Health benefits include medical, vision and dental coverage- Financial benefits include 401(k), stock purchase and company-paid life insurance- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Business, Analytics, Statistics, or related field and 6 years' experience in data analytics, project management, business, or related area OR 8 years' experience in data analytics, project management, business, or related area. 3 years' experience using intermediate functionality of Microsoft Office. 4 years' supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Consulting, Working on cross-functional teams or projectsMasters: Business AdministrationProject Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - CertificationPrimary Location...2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
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What You Should Know About (USA) Senior Director, Marketing Intelligence- Sam's Club, Sam's Club

Are you ready to take your marketing career to new heights? Sam's Club, one of the leading retail chains, is on the lookout for a Senior Director of Marketing Intelligence to join their dynamic team in Elm Springs, AR. In this exciting role, you will lead the charge in creating and implementing a comprehensive framework that measures the impact of marketing investments across all of Sam's Club's business lines. Your mission? To ensure that each marketing dollar spent delivers maximum value! As a Senior Director, you’ll leverage analytical expertise and a deep understanding of our consumers to guide strategic decisions—from audience planning to post-campaign performance measurement. Collaborating closely with stakeholders across Retail, Membership, and Ecommerce, you’ll unify marketing data and enable a data-driven approach to our planning and execution. You'll also assess marketing performance, develop key performance indicators (KPIs), and provide actionable insights to optimize our media strategies. Your leadership will be instrumental in transforming the way Sam's Club approaches marketing, driving innovation and success at every turn. If you have over 10 years of marketing experience and a knack for building collaborative teams, this is your chance to lead a passionate team and make an impactful difference in the company’s marketing landscape. Join Sam's Club and help us understand and serve our customers better!

Frequently Asked Questions (FAQs) for (USA) Senior Director, Marketing Intelligence- Sam's Club Role at Sam's Club
What are the primary responsibilities of the Senior Director, Marketing Intelligence at Sam's Club?

The Senior Director, Marketing Intelligence at Sam's Club is tasked with developing a framework to measure the effectiveness of marketing investments and collaborating with various teams to optimize marketing strategies. This role includes creating KPIs tied to sales objectives, implementing standardized reporting practices, and leading the interpretation of marketing campaigns across the funnel.

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What qualifications are needed for the Senior Director, Marketing Intelligence position at Sam's Club?

Candidates for the Senior Director, Marketing Intelligence position at Sam's Club should have a Bachelor's degree in Business, Analytics, or a related field, along with 10+ years of marketing experience and extensive leadership experience, ideally with a focus on marketing analytics. Exceptional communication skills and a proven ability to drive cross-functional collaboration are essential.

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How does the Senior Director, Marketing Intelligence impact marketing strategy at Sam's Club?

The Senior Director, Marketing Intelligence plays a crucial role in shaping Sam's Club's marketing strategy by using data-driven insights to inform decisions on media investments, audience targeting, and campaign effectiveness. This position is pivotal in ensuring that marketing strategies align with consumer needs, retail objectives, and overall business goals.

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What tools and analytics will the Senior Director, Marketing Intelligence use at Sam's Club?

In this role, the Senior Director, Marketing Intelligence will implement a variety of marketing analytics tools and dashboards to visualize data and track performance. The focus will be on ensuring that the measurement infrastructure meets the needs of different teams and effectively captures both digital and offline marketing performance.

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What skills are vital for success as a Senior Director, Marketing Intelligence at Sam's Club?

Success in the Senior Director, Marketing Intelligence role at Sam's Club requires strong strategic thinking, effective analytical skills, and the ability to foster collaboration among diverse teams. Leadership experience, excellent communication, and proficiency in data interpretation are also critical to driving marketing effectiveness and influencing business outcomes.

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Common Interview Questions for (USA) Senior Director, Marketing Intelligence- Sam's Club
How do you approach developing a marketing performance framework?

To develop a marketing performance framework, I'd start by aligning with key stakeholders to understand business goals, then establish clear KPIs that relate to those objectives. Utilizing both quantitative and qualitative data, I'm committed to creating a comprehensive system for measurement that encompasses all marketing channels.

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Can you share your experience with full-funnel marketing measurement?

Absolutely! In my previous roles, I have successfully implemented full-funnel marketing measurement strategies by mapping out customer journeys and linking marketing activities directly to conversion metrics, thus driving insights for future campaigns.

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How do you prioritize marketing strategies based on consumer data?

I prioritize strategies by rigorously analyzing consumer data to identify trends and preferences. By segmenting audiences and assessing effective channels, I can focus on the most impactful strategies that promise higher engagement and conversion rates.

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How do you ensure effective communication of marketing insights across teams?

Ensuring effective communication involves creating a centralized reporting system that distills complex data into accessible formats. Regular cross-team alignment meetings also help in fostering a culture of transparency and collaboration.

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Describe a successful campaign you led and its impact.

In a previous role, I led a data-driven campaign that focused on targeted digital marketing strategies. Through detailed analysis and audience segmentation, we saw a 25% increase in conversion rates and substantial ROI within the first quarter.

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What tools do you think are essential for data-driven marketing?

Essential tools for data-driven marketing include advanced analytics platforms such as Google Analytics, CRM systems for customer insights, and BI tools for visualization and reporting. These tools enable informed decision-making based on real-time data.

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How do you handle disagreements between marketing and finance departments?

I believe in fostering open dialogue and collaboration. When disagreements arise, I facilitate discussions where both sides can present their data and insights, ultimately finding a compromise that aligns with organizational goals.

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What strategies do you use for cross-channel marketing optimization?

I employ a strategy of holistic analysis across all channels, ensuring that messaging is consistent and tailored based on channel performance. By assessing and optimizing at every touchpoint, we can enhance overall effectiveness.

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How do you keep up with the latest marketing trends?

I stay updated by attending industry conferences, engaging with marketing communities, and following leading marketing publications. Continuous learning and networking play a critical role in staying ahead in the marketing landscape.

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What does success look like for you in the Senior Director, Marketing Intelligence role?

Success in this role means creating and implementing effective systems that drive marketing optimization and align closely with business objectives. Ultimately, it's about translating analytics into actionable insights that lead to measurable outcomes.

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Sam’s Club is home to more than 100,000 associates in nearly 600 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan ...

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Full-time, on-site
DATE POSTED
December 4, 2024

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