Principal Business Technology Product Manager

As a Principal Business Technology Product Manager at Samsara, your key responsibilities will include developing the sales platform roadmap, managing stakeholder relationships, and bridging communication between development teams. You'll prioritize and maintain the product backlog, ensure timely feature delivery through agile development, and define performance metrics to assess success in sales systems, all while advocating for the company's cultural principles.

To be a strong candidate for the Principal Business Technology Product Manager role at Samsara, you should possess at least 10 years of experience in software or platform development, expertise in areas like Contract Lifecycle Management and CRM, and proven experience in a Product Manager capacity. Proficient communication skills and a bachelor's degree in a relevant field such as Computer Science or Engineering are also necessary.

At Samsara, as a Principal Business Technology Product Manager, you will have the architectural control over your career trajectory. Our culture emphasizes rapid career development and encourages employees to explore and master their craft. You'll have the chance to lead innovative projects, mentor junior colleagues, and expand your skills across various technology aspects within a hyper-growth environment.

Samsara embraces a culture of teamwork, innovation, and support. As a Principal Business Technology Product Manager, you'll work with a high-caliber team that celebrates success together and encourages every team member to bring their whole selves to work. Our core cultural principles, focusing on customer success, long-term growth, and inclusivity, create an environment where creativity and collaboration thrive.

The Principal Business Technology Product Manager at Samsara plays a crucial role in transforming physical operations industries by leveraging technology to drive efficiency, safety, and sustainability. Your efforts in designing and enhancing sales technology solutions will directly impact how sectors like transportation and agriculture operate, ultimately helping to ensure safer work environments and reducing emissions.

In preparing to discuss your experience with agile project management, consider sharing specific examples of how you've led agile ceremonies, managed sprints, and delivered on project goals. Highlight any metrics or outcomes that exhibit your ability to drive projects to completion while ensuring stakeholder engagement.

When answering this question, explain your methodology for backlog prioritization, such as using frameworks like MoSCoW or RICE. Additionally, provide examples of how you have consulted stakeholders and incorporated data to inform your prioritization decisions.

Discuss how proactive communication is key in managing stakeholder expectations. You can mention techniques like regular updates, documentation transparency, and holding one-on-one meetings to ensure alignment and address any concerns promptly.

When asked about tools, be sure to mention specific product management tools you are experienced with, such as Jira or Confluence. Discuss how these tools have enabled you to streamline workflows, improve team collaboration, and provide data-driven insights for decision-making.

In your response, outline the steps you took from initial concept through to launch, emphasizing how you gathered requirements, engaged with cross-functional teams, and utilized user feedback to refine the product. Share the outcome and any metrics that showcase success.

Explain your approach to user-centered design, which may include user testing, feedback sessions, and collaboration with UX designers. Discuss your commitment to creating adaptable solutions that address user needs and enhance usability across different personas.

When discussing your mentorship approach, highlight the importance of one-on-one coaching, providing constructive feedback, and fostering a growth mindset. Share examples of how you've supported junior colleagues in developing their skills and achieving their career goals.

Discuss your experience in defining Key Performance Indicators (KPIs) that align with business objectives. Describe the process of identifying which metrics to track and how you have utilized these metrics to inform product improvements and drive decision-making within your organization.

When addressing this question, choose a specific challenge you faced and explain your thought process in overcoming it. Highlight your problem-solving skills, the resources you leveraged, and the eventual outcome as a learning experience that made you a stronger product manager.

In your response, elaborate on the importance of collecting user feedback throughout various stages of the development process. Discuss techniques such as surveys, interviews, and usability tests you've employed to gather insights and explain how you translate that feedback into actionable product iterations.