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Business Intelligence (BI) Specialist II

Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. It extends beyond just flights; we embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals:

  • Advance Airport Development
  • Transform the Customer Experience
  • Optimize Ongoing Business
  • Cultivate Our Culture

Here, you’ll find a workplace culture that thrives on diversity and is anchored in our collective mindsets: collaboration, empathy, inclusivity, thoughtful decision-making, active listening, and always believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world.

Why You'll Love Working at SAN:

  • Location:  The new Airport Authority Administration building, located on the San Diego International Airport campus and near the waterfront, providing stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline.
  • Hybrid Work Schedule: We offer a flexible hybrid schedule, with an opportunity for remote work based on operational requirements, while supporting both in-office collaboration and remote productivity. 
  • Salary: The hiring salary for Business Intelligence (BI) Specialist II is starting at $82,337. The full pay range for Business Intelligence (BI) Specialist II is $70,373-$112,597.
  • Benefits: You will enjoy 14 paid holidays, 18 – 33 days of vacation (PTO), annual employer funded Lifestyle Spending Account which you can use to invest in your personal development and growth activities, parental and child care benefits, salary continuance for family & parental leave, tuition reimbursement, ensure your future with our retirement plan options including our comprehensive pension plan, 457 defined contribution plan, and more!
  • Wellness: Take advantage of multiple on-site gyms with regular fitness classes, outdoor working areas, fitness discounts for all levels and goals, monthly fruit deliveries, rewards for volunteer time, financial wellness advisors, and a campus with easy access to some of San Diego's best walking trails.
  • Application Deadline: January 16, 2025. Applications will be reviewed after the closing date.

About the Job:

The Business Intelligence team is looking for a Business Intelligence (BI) Specialist II with a solution-oriented mindset and a passion for transforming data into actionable insights and solutions. In this role, you’ll collaborate with internal customers to offer innovative and  alternative strategies that address the unique challenges of San Diego International Airport, directly influencing operations, financial performance, and the passenger experience.

Expertise in BI tools like Power BI or Tableau, advanced scripting languages such as SQL, R, or Python, and a deep understanding of data visualization and business KPIs are essential. This role requires the ability to translate complex data into meaningful insights and provide actionable recommendations that drive impactful decision-making. As a trusted advisor and technical leader, the candidate will play a pivotal role in shaping  the  organization’s impactful data-driven culture.

 

What You’ll Do:

  • Collaboration and Stakeholder Engagement: Work closely with business units and project stakeholders to gather requirements, understand objectives, and define KPIs that drive value.
  • Data Analysis and Scripting: Conduct comprehensive analyses using advanced reporting tools and scripting languages such as SQL, R, or Python.
  • Insight Delivery: Provide clear, coherent, and insightful recommendations grounded in data analysis and subject-matter expertise.
  • Report and Dashboard Design: Create actionable reports, visualizations, and dashboards by leveraging appropriate datasets and models to deliver meaningful insights.
  • BI Solution Optimization: Maintain and enhance existing BI solutions while fostering a data-driven culture throughout the organization.
  • Continuous Improvement: Stay ahead of emerging BI trends and technologies to ensure the organization's BI tools and processes remain cutting-edge.

The Skills We Are Looking For:

  1. Reporting and Analysis—Analyze and report on data trends across sectors like airline operations and financial functions, utilizing advanced querying and scripting languages to create meaningful insights.
  2. Technical & Process Knowledge— Expertise in BI tools such as Power BI, Tableau, Excel, and SSRS, with strong knowledge of KPIs, data warehousing, and ETL/ELT processes.
  3. Visualization and Data Modeling— Design interactive visualizations and scalable data models to provide actionable business insights.
  4. Communication/Collaboration— Translate complex data concepts into actionable insights through professional engagement with stakeholders.
  5. Leadership and Independence— Lead technical initiatives and operate independently on complex projects.
  6. Problem Solving/Agility— Solve complex problems proactively, adapting to changing business needs with innovative BI solutions.
  7. Project Management— Oversee multiple BI projects simultaneously, ensuring quality and timely completion.

The Experience You Need to Have**:

  • Three years of related experience demonstrating expertise in creating detailed reports, data-driven presentations, and insightful data analysis, or any equivalent combination of education, training, and/or experience.
  • Graduation from an accredited four-year college or university with a major in business administration, computer Science, information management, or a closely related field.

Preferred Education, Certification, and Licenses:

  • Master’s degree in mathematics, business administration, economics, computer science, information management, statistics, or a related field.
  • Microsoft Certified Power BI Data Analyst Associate, Project Management Professional (PMP), Certified Analytics Professional (CAP), Certified Data Management Professional (CDMP), Certified Business Analysis Professional (CBAP) or similar certification.
  • Lean Six Sigma or similar certification.

**Lacking some of the skills or experiences we've listed? No worries! Here at the San Diego International Airport, we're on a mission to cultivate a workforce as dynamic and diverse as the community we serve. While certain roles may require specific qualifications, we understand that talent comes in many forms. Some of our positions may not require specific degrees, and we're always open to individuals who bring a willingness to learn and a commitment to excellence. If you think this could be you, we encourage you to apply, and even if this position isn't the right role for you, we will add you to our database to consider for other opportunities in the future that align with your unique knowledge and skills. There's a chance we have the perfect spot for you to land!

EEO Statement

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter).

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.

 

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Average salary estimate

$91485 / YEARLY (est.)
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$70373K
$112597K

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What You Should Know About Business Intelligence (BI) Specialist II, San Diego County Regional Airport Authority

Join the San Diego International Airport as a Business Intelligence (BI) Specialist II, where you're not just part of a team; you're part of a vibrant community dedicated to delivering exceptional experiences. In this role, you'll dive deep into data, transforming it into insights that directly influence operations and enhance the travel experience for our guests. Collaboration is key, and you'll work closely with various stakeholders to pinpoint needs and define impactful KPIs. You'll harness your expertise in BI tools like Power BI and Tableau, utilizing advanced scripting languages such as SQL, R, or Python to create intuitive reports and dashboards. Your passion for problem-solving will shine as you continuously enhance BI solutions and stay ahead of industry trends. Beyond technical prowess, your ability to communicate complex data concepts clearly will make you a trusted advisor within the organization. Plus, with a hybrid work schedule, competitive salary, and excellent benefits, you'll find a great work-life balance while positively impacting the San Diego community. If this sounds like the opportunity you've been waiting for, we'd love to see your application!

Frequently Asked Questions (FAQs) for Business Intelligence (BI) Specialist II Role at San Diego County Regional Airport Authority
What are the key responsibilities of the Business Intelligence (BI) Specialist II at San Diego International Airport?

The Business Intelligence (BI) Specialist II at San Diego International Airport will engage in collaborative efforts with various business units to gather requirements, conduct comprehensive data analyses, and create actionable reports using BI tools such as Power BI and Tableau. This role is primarily focused on enhancing operational performance, guiding financial strategies, and improving passenger experiences through insightful data visualizations and recommendations.

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What qualifications are needed to apply for the Business Intelligence (BI) Specialist II position at San Diego International Airport?

To apply for the Business Intelligence (BI) Specialist II position at San Diego International Airport, candidates should possess a bachelor’s degree in business administration, computer science, or a related field and ideally have at least three years of relevant experience in BI. Familiarity with BI tools like Power BI or Tableau, as well as proficiency in scripting languages such as SQL, R, or Python, are also essential for this role.

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What benefits does the Business Intelligence (BI) Specialist II position offer at San Diego International Airport?

The Business Intelligence (BI) Specialist II position at San Diego International Airport comes with a comprehensive benefits package, including 14 paid holidays and generous vacation time ranging from 18 to 33 days. Additional perks include a lifestyle spending account for personal development, tuition reimbursement, a pension plan, wellness programs, and opportunities for hybrid work arrangements, promoting a balanced and fulfilling work environment.

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What skills are crucial for a Business Intelligence (BI) Specialist II at San Diego International Airport?

Key skills for a Business Intelligence (BI) Specialist II at San Diego International Airport include advanced data analysis, proficiency in BI tools like Power BI and Tableau, strong knowledge of KPIs and data warehousing, and the ability to communicate data insights effectively. Leadership and independent problem-solving capabilities are also critical, as this role involves overseeing multiple projects and fostering a data-driven culture within the organization.

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What is the application process for the Business Intelligence (BI) Specialist II position at San Diego International Airport?

Candidates interested in the Business Intelligence (BI) Specialist II position at San Diego International Airport should submit their application before the deadline of January 16, 2025. The selection process will include a review of all applications after the closing date, followed by potential interviews for shortlisted candidates to further assess their skills and fit for the role.

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Common Interview Questions for Business Intelligence (BI) Specialist II
What inspired you to pursue a career as a Business Intelligence (BI) Specialist II?

When answering this question, consider highlighting your passion for data and how it drives business decisions. Discuss examples of past experiences that sparked your interest in BI and how they relate to the role at San Diego International Airport, emphasizing your eagerness to contribute to making data-driven decisions that enhance customer experiences.

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Can you describe a project where you used data visualization to solve a problem?

Share a specific project where your data visualization skills had a significant impact. Discuss the challenges, the BI tools you used, and how your visualizations helped stakeholders make informed decisions. Tailor your response to align with the BI Specialist II requirements at San Diego International Airport, showcasing your ability to deliver actionable insights.

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How do you ensure your data analysis aligns with business objectives?

To answer this, explain your approach to understanding business goals and working closely with stakeholders. Discuss how you gather requirements and define KPIs to ensure the analysis you conduct is relevant and supports organizational objectives, particularly in the context of a dynamic environment like San Diego International Airport.

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What BI tools are you most comfortable using and why?

Mention the BI tools you are experienced with, such as Power BI or Tableau, and elaborate on why you find them effective. Discuss features that facilitate your data analysis and visualization process, and how their capabilities can be utilized to improve operations and enhance passenger experiences at San Diego International Airport.

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Describe a time when you had to present complex data to a non-technical audience.

Focus on a specific instance where you successfully simplified complex data concepts for non-technical stakeholders. Highlight your communication strategies and any supporting materials you used, such as visual aids. This demonstrates your ability to translate data into actionable insights, a key aspect of the BI Specialist II role.

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How do you stay updated with the latest BI trends and technologies?

Discuss the resources you utilize to keep abreast of BI trends, such as blogs, webinars, or industry conferences. Mention how staying informed about emerging technologies directly influences your approach to BI solutions and ensures that you apply relevant practices in your role at San Diego International Airport.

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What steps do you take when your data analysis doesn't yield expected results?

Talk about your analytical thinking and troubleshooting approach. Describe how you investigate the root cause of the discrepancy, whether it involves revisiting data sources, validating processes, or collaborating with colleagues. Highlight your problem-solving skills and ability to adapt, which are crucial for a supportive role in BI.

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What role does collaboration play in your work as a BI Specialist II?

Emphasize the importance of collaboration in BI, particularly how engaging with different departments provides a range of insights. Discuss how these interactions enrich your understanding of business needs and improve the outcomes of your data analyses, ultimately contributing to a cohesive strategy for San Diego International Airport.

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Could you explain the importance of KPIs in your data analysis?

Clearly articulate the role of KPIs in assessing business performance. Discuss how you identify and define relevant KPIs based on business objectives, and illustrate how utilizing KPIs helps drive better decision-making and operational efficiency, particularly in the fast-paced airport environment.

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How would you approach creating a new dashboard for stakeholders?

Outline your structured approach to dashboard creation, starting with understanding stakeholder needs, defining objectives, and identifying key data sources. Discuss your process of selecting appropriate visual elements to convey insights clearly and effectively, aligning your answer with the expectations for the BI Specialist II role at San Diego International Airport.

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We plan for and provide air transportation services to the region with safe, effective facilities that exceed our customer expectations. We are committed to operating San Diego's air transportation gateways in a manner that promotes the region's p...

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Full-time, hybrid
DATE POSTED
January 11, 2025

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